HCL Technologies Reviews

Updated June 30, 2015
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HCL Technologies CEO Anant Gupta
Anant Gupta
28 Ratings

Pros
  • Good work life balance Good learning (in 312 reviews)

  • Work environment is amazing here (in 239 reviews)

Cons
  • Limited work-life balance over last 2 years (in 83 reviews)

  • Employee First" is just a catch phrase (in 94 reviews)

More Pros and Cons

89 Employee Reviews

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  1. Helpful (1)

    Horrible Place to work, I hate it here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCL Technologies full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The pay is OK and you are left alone

    Cons

    If you aren't Indian you are a second class citizen. Offshore team typically does not know what they are doing.

    Advice to Management

    be more engaged in the quality of offshore work.


  2. Helpful (1)

    HCL USAA Service Desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Technician in San Antonio, TX
    Current Employee - Service Desk Technician in San Antonio, TX

    I have been working at HCL Technologies full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay, nominally for service desk work, decent healthcare though it is California based and this is at the USAA Main Office in San Antonio.

    Cons

    They classify you as a salaried but listed as "flexible work week" so they can pay you 0.5X overtime, if they pay at all. Normally it's just a gift card at around $10 an hour worked. Also, time off is frowned upon and is very hard to take, if you ask for it less than two weeks out you will be rejected. Promotions are not merit based, but totally on who you live with or are buddies with. If you are looking to move up, don't look here. We've had leads leave because their pay was never increased. Management is 100% about the numbers, you are a resource, and if you aren't perfect they will drop you like a bad habit. Very "Top down" leadership, don't expect much training of guidance once you are on the floor. You have to figure out what is going wrong before you get "a talk" about your lack of performance.

    Advice to Management

    Treat your people like professionals, don't hammer us all because you failed to control a few bad apples.


  3. E1 DeskSide Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support Technician in Allen Park, MI
    Current Employee - Desktop Support Technician in Allen Park, MI

    I have been working at HCL Technologies full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They landed the best contract in the world with a well known fortune 500 company.
    You will get certified with Dell and support multiple notebooks and desktops.

    Cons

    They don't hire enough resources to manage current contract. Good technicians are leaving every month which create overload and stress burn out for the ones who stay behind.

    Their Holiday and Vacation policy does not equal that of the Vendor we are employed to work for. They would be shut down a week but we still have to work or take LWOP makes no sense.

    Their management creates too much Administrative work for the technicians that should be focused on Break/Fix issues 100 percent of the time. Nevertheless, they expect technicians to do it all, order parts, track carrier pickups after an incident has been closed. Assign your own tickets. 30 percent of the Technicians close 70 percent of the request.

    No time to breathe and enjoy your working environment. No good way to manage your day when everyone expects you there onsite fixing their incident the same or next day and you have 15 - 29 people ahead of them and emails coming in to your reporting manager asking for status and executive support along with email request override the ticketing system request. Technicians can't put out the fires fast enough.

    Advice to Management

    HR needs to get involved and Launch a red alert attack to hire dedicated E1 Technicians to cover 20 plus sites in Allen Park before their contact is up for renewal. Otherwise they will be replaced for not meeting SLA.


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  5. Cheap and Cheaper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    I worked at HCL Technologies

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They pay on time, I guess...

    Cons

    Terrible culture. Always lied to. Bottom of the barrel in terms of quality, both in project delivery and talent.

    Advice to Management

    Fire yourselves.


  6. BA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCL Technologies

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits and cool co workers

    Cons

    lack of growth, lack of direction

    Advice to Management

    Increase visibility and improve direction and communication to employees


  7. horrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCL Technologies full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The schedule was decent and the location in frisco was close. The coworkers were great and knowlegable.

    Cons

    bait and switch they tell you one pay rate then its something else, its very disorganized hr walked out with no notice then they scrambled to find anyone to put in the place of that person that has knowledge of how anything works in tx and btw payroll is located in india, good luck with getting paid on time you may not see your first check for over a month.
    This company is a total sweat shop minus the whips.

    Advice to Management

    This is not india things need to be adjusted to accomodate your american workers. What applies in india does not applie here and the lingo means two different things that is presented to your american workers..


  8. Helpful (1)

    Thanks but No Thanks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead
    Former Employee - Team Lead

    I worked at HCL Technologies

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The office in Frisco, TX is pretty nice location. My team members were decent and knowledgeable. Short list of Pros, I know. The clients were awesome. Unfortunately, I can see this company's market share to climb as more potential clients seek to cut costs by outsourcing their IT offshore.

    Cons

    Bait and switch quoted payrate. No opportunity for growth. Flexible Workweek loophole allows them to underpay associates proper overtime pay. Corporate intranet is a labyrinth and is impossible to find what you are looking for in less than 30 minutes unless you stumbled across it before while looking for something else... And about 100 other things lead me to run away as fast as I could.

    If you are determined to sign on with them please be aware that it could take up to a month to see your first paycheck. I waited 5 weeks before I threw such a fit that they wire transferred money into my bank account.

    Advice to Management

    "Employees First, Customers Second" is the corporate motto of HCL. At least make a showing of attempting to even think about living up to that motto. Maybe it's different in India, but from my experience in the office I worked at, it was the IT equivalent of a sweatshop.


  9. Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kendall Park, NJ
    Current Employee - Anonymous Employee in Kendall Park, NJ

    I have been working at HCL Technologies full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    None None None None None

    Cons

    Work several late nights to sync up with the offshore teams.

    Management philosophy is do nothing, unless there is an escalation.

    Work typically falls to one or two individuals while others get a free ride.

    Advice to Management

    Stop the Promotion by years of service crap.


  10. Helpful (2)

    Worst Company ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Deskside Support in Dearborn, MI
    Former Contractor - Deskside Support in Dearborn, MI

    I worked at HCL Technologies as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Got to work at Ford Product development center and see the new car designs and the Ford PDC campus was beautiful

    Cons

    Management is very unorganized,and the micro managing is terrible, Management will instruct you to do something and then throw you under the bus if you do it and there was a change of plan horrible company to work for AVOID AT ALL COST........

    Advice to Management

    KILL YOURSELFS


  11. Helpful (4)

    What a GIGANTIC Mistake!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Cary, NC
    Former Employee - Consultant in Cary, NC

    I worked at HCL Technologies

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Pay; the triangle is a very nice place to live

    Cons

    -LIES!!! These people Lie and Lie and Lie. Was hired for a support role with the understanding that I would be moved into a dev role in 1 year. That didn't happen. After about 3 years, I was asked to be the liaison between India developers and the developers on the client side. Basically, to help fix the issues. They wanted me to do it for the same pay I was getting to do support work and considered it a lateral move. A dice search revealed the same job posted on there for 27% more pay than they expected me to do the job for. When I asked if I could have that pay, I was told that I had to "Prove myself." Well, pretel, why would you suggest I do that role and have your boss call me and try to convince me to do it if I have to prove myself. I was also asked to be the team lead, which I really put a good effort into doing at first. But after about a month of that, it became clear that the manager had to have every ounce of control and didn't want me to be a team lead at all - just wanted to trick me into thinking I was getting some sort of advancement.

    Pay Increases - over the course of 4 years, my pay only increased by 3.37%. This is despite numerous compliments from the client.

    Review process - What a joke. Your manager will hardly give any effort into this at all. In fact, during the time you're supposed to be getting your review about how you're doing, don't be surprised to find your manager boasting about all of the things he supposedly did in the past. For example, During one of my reviews, I was told all about how he used to train hundreds of people for a large credit company. I was also told all about all of the things he designed. I'd say about 1/4 of the time was actually devoted to discussing my performance. That's probably by design, honestly, because my reviews were always poor and didn't remotely reflect performance. One year, I was so bored that I created an employee scheduling tool using twitter bootstrap and codeigniter to sharpen my skills. I had a prototype and asked the manager to sit with me to discuss the final details. He never made the time to do so, and then in my review (for my Data Warehouse Support Role) I was criticized and given a poor rating for not finishing the web application.

    Blame - the manager was absolute rubbish, but found it necessary to blame others on the team for his poor management style. Here's a perfect example. I wrote a script for the client to validate some files on their servers, using an original idea from a former employee as my reference point. I then wanted to improve it, and make it output the information in an HTML format for readability and to make it more like a "report." I also wanted to add a return code for pass / fail so it could be automated. I did these things, and showed the manager who proceeded to tell me that I wrote it in the wrong language. I should have written it in java instead of perl (since he knows java), and that I should automate it. I asked him if we could set up a time to sit down, and he decided the following wednesday. I worked night shift, and he never established a time. I happened to work on Wednesday and waited until 9:30 that morning to discuss it with him. He didn't show. The following day in the team meeting, I was criticized for not meeting with him. Then in that meeting, he set up another meeting for the following Wednesday. I sent him a text message half an hour before the scheduled time to see if the meeting was still on, and he said no because he had to get ready for "management visit." Thanks or wasting my time!

    Advancement - forget it. seriously, just forget it. You have to play their game to get any sort of advancement, unless you happen to get lucky and the client INSISTS that they will not pay HCL money for a given contract unless a person they've chosen does that role. This actually happened on my team, and the manager even went so far as to tell that person that they suggested other people for the role, but the client insisted it be my coworker. I won't state exactly what this means, but use your imagination.

    -LIES!!!! I already said this but I feel the need to emphasize. I know someone who was told they would receive a given raise, and then received a raise of just 30% of the stated amount. What kind of COW DUNG is that? LIES LIES LIES!!!

    - Project Ending, Bench - Supposedly, on bench, the manager is supposed to work with you to find work. Well, once the project ended, I asked 3 of the other 4 people who were moved to bench if the manager worked with them at all, or if anyone from the supposed "WPC" team helped them find a project. All 3 were a solid helk no. My assumption on this would be that their tax break for hiring locals ended, and now they can't ship people in from the country from which they originate fast enough.

    HR called me 10 days before I was to be laid off and told me so. Told me that the manager worked very hard to find me a project but couldn't. What a load of garbage. I know this is a load of garbage because I interviewed for a project in Nashville, TN back in November. The interview went great and I answered all the questions. Then I never heard anything back. JUST TODAY someone called me about that SAME position that is STILL open. WHAT a joke!

    - Celebration of holidays - one thing that absolutely disgusts me with this dump is their celebration of holidays. They will send you emails about Indian holidays, wishing you happy Diwali for example. They even had Diwali celebrations at the office. When it came time for Christmas and thanksgiving, they were "holiday parties." What kind of hogwash is that?

    - I promise I am not racist whatsoever, but this company basically SPAMS your company email address with emails asking for your ideas. IDeateneurship they call it. Of all the time I worked at HCL, I saw ONE SINGLE non-Indian person listed in one of these emails, and in that case it was obvious that they simply offered the win to everyone who worked on it, including this ONE single non-Indian.

    PAY STRUCTURE - if your pay is broken out into categories like a consultant (like base salary, location allowance, etc), they ONLY contribute to your 401K based on your BASE salary. If you leave the company, or are laid off, and have unused vacation time, they WILL NOT pay you the proper salary for that - just your base pay. In my case, my "base pay" was 43% less than my actual pay, despite being told in my initial negotiations that my salary would be "X." I had numerous questions about the breakout when I first saw the offer letter, and was told "oh don't worry. Don't worry." Well he really just didn't want to explain at the time how they'd later cheat anyone with such a pay structure. BEWARE!!! ABSOLUTELY use your vacation time BEFORE being laid off if your pay is like this, otherwise you WILL get shafted.

    After having worked here, I feel like my skills stagnated and there was ABSOLUTELY NO POSSIBLE opportunity for advancement. PLEASE DO NOT work here if you can avoid it. You will find that your happiness will be totally erased if you take a job here, unless you are part of the charade and joke that this company is.

    CLIENTS - PLEASE DO NOT do business with this company. If you do, I urge you to not believe anything they tell you. Complete garbage dump!

    Advice to Management

    PLEASE GO OUT OF BUSINESS. Stop championing slogans such as "employees first customers second" when the reality is that you don't CARE about the employees who actually do the work AT ALL. Don't give idiots a project management position, and then promote them to senior project manager all in the same year, only to have them tell you that there's no money for a raise for you. DO NOT put in my OFFER LETTER how great you're doing, and send me spam emails talking about how great you're doing, and then give me a pathetic 3.7% raise in 4.5 years. The letter read something like 'Oh "HCLL" is doing so great. SO GREAT. Here's your $400 raise this year." Disgusting.



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