HCL Technologies

  www.hcltech.com
  www.hcltech.com

HCL Technologies Reviews in United States

Updated November 10, 2014
Updated November 10, 2014
3,280 Reviews
3.2
3,280 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HCL Technologies CEO Anant Gupta
Anant Gupta
748 Ratings

Review Highlights

Pros
  • Provides the work life balance which is a major concern in todays corporate world (in 292 reviews)

  • Work environment is more friendly & provides full opportunity to take lead in higher responsibilities (in 231 reviews)


Cons
  • Working timings needs to be streamlined to allow better work life balance (in 79 reviews)

  • Only company words say "employee first" but no concern on employee whatsoever (in 92 reviews)

More Highlights

159 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great for job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HCL Technologies full-time

    Pros

    You can drive your own terms

    Cons

    Low salary, high work load environment

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Managers and HR Staff is a JOKE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Agent in Cary, NC
    Current Employee - Help Desk Agent in Cary, NC

    I have been working at HCL Technologies full-time (more than an year)

    Pros

    Great pay, low expectations
    100% guaranteed to go permanent after 6 months contract ends.
    As long as you show up for work, and pick up the phone when it rings, and make an OK attempt at resolving the issue, you wont be fired.

    Cons

    Paycheck always had problems/conflicting amounts
    Managers are seen sleeping at their desk.
    New hire process takes like 3 months before taking calls
    Agent tools are always broken
    Computer systems are uber slow
    Clients on phone can hear in the background managers yelling across the room
    If you make it from Tier 1 to Tier 2 - Pay increase never happens as promised

    Advice to ManagementAdvice

    Needs to hire managers with technical support experience.
    Needs to be more helpful in escalations, if the agent isnt allowed to make contacts
    Update the agents with their performance ranks on a monthly basis as promised.
    If the managers can't follow their duties, then how do you expect the agents to follow through on their duties?

    Recommends
    Negative Outlook
  3. 1 person found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Lead in Austin, TX
    Current Employee - Project Lead in Austin, TX

    I have been working at HCL Technologies full-time (more than 5 years)

    Pros

    Its good place to work for long term.
    People are good and helping.
    Easy process.

    Cons

    No future growth. Limited learning. No training. Benefits Limited

    Advice to ManagementAdvice

    Have some fair appraisal process.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Developer in Chicago, IL
    Former Employee - Senior Developer in Chicago, IL

    I worked at HCL Technologies full-time (more than 8 years)

    Pros

    This is good for an entry level employee, not for seniors.

    Cons

    Can work for a client for long time, no need to change the client frequently.

    Advice to ManagementAdvice

    Should recognize the work of employees, and promote them accordingly.

  6.  

    Good company to work for and a lot to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at HCL Technologies full-time (more than 10 years)

    Pros

    Options to get into new areas
    Friendly management

    Cons

    Lower Salary
    Disparity in salaries and designations
    Too sales oriented , poor delivery model

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer
    Current Employee - Software Development Engineer

    I have been working at HCL Technologies full-time (more than 3 years)

    Pros

    Balanced work life and personal life.

    Cons

    Salary aspect is a concern.

    Advice to ManagementAdvice

    No Comment

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Good to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCL Technologies

    Pros

    Work culture, Training, Insurance, Reach to higher mgt

    Cons

    Benefits, Policies, Perks, Slow growth

  9.  

    Not Good Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead
    Former Employee - Team Lead

    I worked at HCL Technologies full-time (more than 5 years)

    Pros

    Luckily had nice managers
    Had good opportunities to learn
    Reasonably good compensation.

    Cons

    Bad team/project/manager could be very demotivating
    Office politics , favoritism etc
    Revenue focused at the cost of building value in team/domain.

    Recommends
    No opinion of CEO
  10.  

    A Fast Moving, Highly Growth Oriented Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HCL Technologies as a contractor (more than 3 years)

    Pros

    Its a very good organization for learning new skills. The work culture helps in improving communication skills, technical skills and leadership skills. Senior Management is more than happy if you take extra initiative and work towards the growth of the business

    Cons

    Salary quotient leaves a lot to be desired when compared with other organizations in the service industry. Some policies need to be revised to make them more employee friendly.

    Advice to ManagementAdvice

    Perks need to be improved to attract better talent

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    It pays to be on-top of the heap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting and Solution Development
    Current Employee - Consulting and Solution Development

    I have been working at HCL Technologies full-time (more than an year)

    Pros

    Flexible work schedules and good health insurance. Opportunity to get involved with high tech projects that have the potential to change the way certain industries conduct their business.

    Cons

    Company is India based which means frequent late nights or early mornings to contend with a 9 1/2 hour time difference. Limited opportunity for advancement if your an American. Non-Indians are hired for very specific skillsets and utilized to the maximum extent possible. Wide differences in the rate of pay between North American / European employees and Indians creates constant tension. Company has been known to alter policies on bonus payouts regardless of pre-existing contractural arrangements. Take it or leave it attitude. Substandard offices and office equipment requires most employees to utilize their own computers, printers, etc. in-order to accomplish day-to-day work. Virtually zero investment in employee training and development. Third world attitudes.

    Advice to ManagementAdvice

    Improve / get rid of third world attitudes towards employees and technology. Invest in your people and training. Improve appearances of area offices so that we aren't embarrassed to bring customers to them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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