HD Supply

  www.hdsupply.com
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HD Supply Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.0 116 reviews

73% Approve of the CEO

HD Supply CEO Joe DeAngelo

Joe DeAngelo

(66 ratings)

50% of employees recommend this company to a friend

Review Highlights

Pros
  • Lots of good people still work there who are very good at what they do(in 6 reviews)

  • Branch level associates are great people that are fun to work with(in 6 reviews)


Cons
  • Upper management has no clue about whats going on in the field(in 6 reviews)

  • Communication between the lines of business is poor(in 3 reviews)

20 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
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    1 person found this helpful  

    I would constantly fear my job.

    Customer Service III (Current Employee) Marietta, GA

    ProsThe buildings nice, Spacious Desks, co workers can be sweet, location was nice, very repetitive call flow, and very secure, hours

    ConsManagement, Work Culture not very accepting, managers dont assist they have you call other reps on other lines when assistance is need its an waste of time

    Advice to Senior ManagementDONT BE GAY OR ECCPECT HELP

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Hospitality Account Manger

    Hospitality Account Manager (Current Employee) San Diego, CA

    ProsClose to home and flexible hours

    ConsExtremely difficult to make commission

    Advice to Senior ManagementCommission pay structure needs to be revised and made attainable.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    3 people found this helpful  

    Good company blocked by GE beliefs and practices of fear and intimidation

    IT Management (Former Employee) San Diego, CA

    ProsAt the heart of this corporation, there is a company that has a decent mission, a decent plan to succeed, serves a valuable role in the industry, and has some people who really enjoy their jobs. It started out as a private company which grew into a part of Home Depot, and then later divested. And honestly, that was where things changed. Home Depot is so pro-GE that the culture of HD Supply became another clone of GE. Yes, there were some good things about GE, but there's a lot of ruthless, evil and uncaring aspects too, and unfortunately, those are what came over to HD Supply. The good parts of HD Supply aren't strong enough to overcome the evil GE empire. This isn't the Maintenance Warehouse of old.

    From the perspective of benefits, it's pretty average. Not great, but better than your typical gig, especially in the IT world. They have decent technology, and are willing to invest. The work is interesting, and if you get through all the politics, your peers are good folks who enjoy their job.

    ConsThe biggest con to HD Supply is the "old boy" network of GE alumni. It started from the top, and they brought in their friends and buddies, talented or not, competent or not. The problem is that in a company as big as GE, you can have 20 guys in a row, and at least 2-3 are going to be competent leaders who know what they're doing. However, when you have a smaller company and you can't afford to carry a lot of weight, you have to be much more discerning about who you invite to work with you. The GE alumni don't seem to get this, and they invite their "buddies" who are mostly idiots and don't know what they're doing. Then the rest of us are stuck with maybe one guy who gets it, and the rest are horrible GE clones.

    Upward mobility in the management chain (at least in IT) is virtually nil. Unless you're a GE alumni club member, you're not going anywhere. And most of the Dir/VP's have the balls to just tell you that straight up: "we don't think you're good enough for that position" and then they go and hire another GE alumni. If it weren't so blatant, I'd be more surprised by it, but they have zero understanding of how poor most of those GE alumni are. So, whatever position you come in at is where you'll stay.

    The HR department is something out of a nazi staff (sorry to use that word, but it truly is). If you make a single mistake for any reason, they'll write you up in a heartbeat. They don't understand the concept of common sense. If it's a rule violation, even if accidental or minor, they don't care. HR likes to think they rule the company, but they only rule by fear and intimidation (sound familiar?). Two of my employees were given written warnings for posting a "hey, anyone want to buy a playstation game?" message to a distribution list, and the tattle tale was another IT manager. Really? What is this, third grade? Even forgetting the petty tattle tale antics, there's no reason for an HR department to be so hard core. It's all just fear and intimidation.

    This extends into the GE alumni leadership too. At one management meeting, the VP told the staff that there was to be no more negativity, and the next person who said anything negative would be fired. It's as if they were simply clueless... There is negativity because you treat your employees so poorly. Trying not being a jerk and watch the negativity go away. My mouth dropped open when the VP said that...

    Another horrific GE carry-over is the 90/10 rule. Every year, regardless of performance, the bottom 10% of employees are cut. Oh, the senior leaders get all excited about this; it turns them on. They love feeling like they're keeping the cream of the crop. The problem is that it's another fear and intimidation tactic. All the employees know about it, and everyone is scared to get in that bottom 10%, so they do anything they can to throw someone else under the bus. Wonder why they don't do across-the-board 360 degree reviews? Well, it's because employees cut each other down just to make sure they're not in the 10%. They actually had to stop trial runs of 360 degree reviews while I was there because the response was so negative. And the worst part is that even if you have a team of five stellar performers (like I did), you have to cough up one body for the 10% "Performance Improvement Plan" no matter how good they are. Unless there happens to be another peer manager with a lot of flakes that you can trade, you have to PIP one of your folks. It's downright unfair to the employees.

    Advice to Senior ManagementAbsolutely end the GE "old boy" network. No more GE alumni hires. That will force you to promote good people who deserve it, rather than shovel in more GE crap. Take HR out to dinner and tell them they're being written up for being fear mongers. Maybe they'll get the message. Drop 90/10.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    A good job

    Director (Former Employee) Orlando, FL

    ProsGood locations in the U.S. Benefits were good overall.

    ConsMost of the managers were terrible, too many favorites and clichés, not competitive and run like a small business, not great place to grow and too unstable.,

    Advice to Senior ManagementGet some decent training and learn your talent.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    HDssfff

    Anonymous Employee (Former Employee)

    ProsIt's a tight community within the organization.

    ConsLow pay, minimal benefits, low 401k employer contributions

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    lots of good talent but poor leadership in IT at Facilities Maintenance

    IT Manager (Former Employee) San Diego, CA

    Prosgood stable technology. Lots of investment over the last 5 years. Hard working team.

    ConsThe local IT management team keeps chasing the latest IT fad. They do not take the time to understand how everything fits together and believe that throwing good money after bad fixes everything. The corporate CIO gives them a pass on almost everything and does not hold them accountable for results. Most projects are late and seldom deliver the value or ROI promised.

    Advice to Senior ManagementPay attention to all your employees, not just your inner core of yes men

    No, I would not recommend this company to a friend

    1 person found this helpful  

    Bad management

    Anonymous Employee (Current Employee)

    ProsGreat people to work with.

    ConsLittle communication and understanding especially from senior personal.

    Advice to Senior ManagementBe involved

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    CAD Technician

    Regional CADD Technician (Current Employee) Phoenix, AZ

    ProsGreat people to work with

    ConsStrange duties, at Phoenix branch office I was on a bathroom cleaning rotation. Not something i signed up for when I applied for the CADD positon

    Advice to Senior ManagementFirst, get a janitorial staff. Second, Mentor your new employees, and set goals for improvement. Have regular communication with your new hires.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    The company has many growth pains and doesn't even realize what they are experiencing is growth pains.

    IT Manager (Former Employee) San Diego, CA

    ProsInteresting business with huge potential and a great many prospects. They are in a market they can dominate if they want to.

    ConsHeavily in debt creating a downward spiral they may not come out of.

    Advice to Senior ManagementBring in new people with experience in dealing with the problems you are experiencing. The "old" employees have the "old" ways and don't really know how to move forward.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    HD Supply

    Anonymous Employee (Former Employee)

    ProsThe job was fairly easy to accomplish.

    ConsThere was no room for advancement.

    No, I would not recommend this company to a friend

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