HSBC Canada

  www.hsbc.ca
  www.hsbc.ca

HSBC Canada Reviews

169 Reviews
3.3
169 Reviews
Rating Trends

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Paulo Maia
9 Ratings

Review Highlights

Pros
  • Where positions allow it, they offer the best work-life balance you could find (in 10 reviews)

  • Good benefits, in the IT department folks generally get 25-30 days of annual vacation (in 10 reviews)


Cons
  • Long hours, not much work life balance (in 6 reviews)

  • Extremely long hours, and your lunch time can be sacrificed at the whim of a manager (in 7 reviews)

More Highlights

15 Employee Reviews Back to all reviews

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  1.  

    Terrible, just terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Consultant in Burnaby, BC (Canada)
    Former Employee - Business Systems Consultant in Burnaby, BC (Canada)

    I worked at HSBC Canada as a contractor (less than an year)

    Pros

    If you can figure out what game to play, and then figure out how to play it well - there will be success for you here.

    Cons

    Where to begin?
    - non-existent communication between "management" and the analysts.
    - they won't pay for the time you have worked, only what they arbitrarily *think* you have done
    - the technology is antiquated and no one appears concerned about actually improving anything, save for looking good in the face of other departments
    - and do not bother trying to learn anything. no one talks and there is no documentation.
    - do not bother thinking for yourself, there is no room for that here. Emails with unsavoury grammar will be composed on your behalf and you will be expected to send them as your own, whether or not you agree with its message.
    - if you like a collaborative work environment - this is definitely *not* the place for you.
    - if you like professionalism - this is also not the place for you.

    Advice to ManagementAdvice

    Run!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Waste you life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Manager in Vancouver, BC (Canada)
    Current Employee - QA Manager in Vancouver, BC (Canada)

    I have been working at HSBC Canada full-time (more than 10 years)

    Pros

    A famous brand, that's it!

    Cons

    - Very easy to maintain your job if you are "smart" enough, just play with them, when everybody is fighting for their tasks, you can only cost 2 hours to finish the job for the whole week, then pretend hard working
    - Very easy to deal with the managers or whoever above your position, just play your role like in a drama, say what they think you should say, do what look smart but actually stupid as management suggested.
    - Very easy to feel proud if you are in IT department, as they are using systems from Jurassic Period, if you know a bit Database, or coding .NET ...just something very superficial, you may look like a HERO to them.
    - Very nice OLD employ will teach you get a long with managers, as they will be your reference in the future.
    - Very nice peers will strongly support you to find another job outside of the company when they think you are a danger one, who blocked their way up.
    - Very hi-tech management will provide you a blackberry to ring you up at 2 am and asks you to give a response in 20 mins without over time pay.
    - Very easy to avoid making any trouble at work, what you need to know is make things as big as you can, let as many as ppl to involve, they will fight with each other very quickly and eventually totally forget about who you are and what you have done, sometimes even yourself dont know who you are!
    - Very fair anonymous survey every year as all managers will 100% sure who gave them negative feedback.

    Advice to ManagementAdvice

    you guys are hopeless

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    THE WORST PLACE TO WORK !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Vancouver, BC (Canada)
    Former Employee - Project Manager in Vancouver, BC (Canada)

    I worked at HSBC Canada full-time (more than 10 years)

    Pros

    If you want to "sounds good" in your resume, then it might be worth.

    Benefits are not bad, but compares what you contribute to the company, it is just OK.

    Cons

    Over 80% of your energy need to be wasted on office politics, as you never know the person sitting beside you could be your manager's wife, uncle, aunt, father in law, or "mate" at night

    Doing work smart could not be the reason to get promoted, but if you know the rule of the game, you will probably win. Example: when everybody looks like idiot in the meeting, and someone is doing the job incorrectly, the best idea is shut your mouth up, and act as an idiot as everyone else, otherwise , you will be "let go" soon. whenever anythings up, the first thing you should do is cover your own a**!

    If you want to stay there in the rest of your life, you should either work hard as a DOG without no respect, or you work as an a**hole to get in good relationship with those big a**holes by ALL MEANS, this is the rule of the game at there forever.

    System running down is a common "event" there, as LOW IQ people all over to do the system design, analysis, and management, and no one really care what they did for the bank really, no one care their peers really.

    Advice to ManagementAdvice

    Eat healthy food

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    The worst financial institution to work for in Canada. No wonder HSBC is losing $$$ annually

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Edmonton, AB (Canada)
    Former Employee - Personal Banker in Edmonton, AB (Canada)

    I worked at HSBC Canada full-time (more than 3 years)

    Pros

    You get lots of "training" and "supervision" by unskilled managers (basically everyone above you is a manager), and all the managers play favourites. So if you want to work for a company that reminds you of how junior high or high school is like, by all means work for HSBC Canada.

    There's always water in the water cooler.

    Cons

    1) Almost minimum wage

    2) Extremely long hours, and your lunch time can be sacrificed at the whim of a manager

    3) Computer systems dating back to the 1980s. If you like working with multiple programs (last update is 1995) to do one simple transaction, then HSBC Canada is for you.

    4) Inconveniently strict and illogical banking policies that will anger 99% of customers, and guess what, you have to explain to them why the bank cannot and will not give them their money when requested.

    5) Your colleagues gossip and stab you in the back at the first chance to do so.

    6) Your managers will try their best to make you look and feel dumb, as per junior high and high school tactics.

    7) HSBC Canada treats their employees worse than new customers because we aren't allowed line of credit or loans of under $5k after over a year's experience, while newcomers to the country get $10k loan just because they work for an international auditing company?

    Advice to ManagementAdvice

    Fire all manager and above employees who have been at the bank since the 1990s. Your bank functions like it's still the 20th century, and there are lots of newly-hired slaves being beaten down and forced to "learn" how to be clones of your past hiring mistakes.

    Update your computer systems please. Why do your employees need to use three different programs on three different windows in a small 14-inch screen to do one simple transaction? At TD, that very transaction takes 1 screen only.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    A nightmare of a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premier Relationship Manager in Toronto, ON (Canada)
    Former Employee - Premier Relationship Manager in Toronto, ON (Canada)

    I worked at HSBC Canada full-time (less than an year)

    Pros

    A good salary (to keep people n the job) and benefits.

    Cons

    If you've never worked anywhere else, this might seem like a great company to work for. However, if you've worked elsewhere, you'll see it for the nightmare it is! There is NO training. The systems are outdated and antiquated so there is no way to 'figure things out' -- which explains why so many work 12 hr days sometimes 6 days a week just to keep up!!! The extend of my training was to 'read the manual'. Turnover is EXTREMELY HIGH due to systems and management.

    Advice to ManagementAdvice

    Develop an actual training program for those you didn't hire fresh out of University/college. Hire leaders who actually inspire others to follow!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Not Pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Account Manager
    Former Employee - Commercial Account Manager

    I worked at HSBC Canada full-time (less than an year)

    Pros

    They have great training for the Commercial Banking Management program

    Cons

    Line of Command was quite difficult to establish.
    Contradictory information from various co-workers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Vancouver, BC (Canada)
    Former Employee - Project Manager in Vancouver, BC (Canada)

    I worked at HSBC Canada full-time (more than 10 years)

    Pros

    Good Benefits and vacation days.

    Cons

    Poor management skills., does not give opportunity for existing staff members to promote within. With the last job that I was in, there was no support from the SVP. 2 senior staff members left and was not replace until 5 months later, meanwhile the work that they were doing, I have to look after. Was not even offer acting pay.

    Advice to ManagementAdvice

    Senior managment should have more people skills. I was doing 3 people's job for 5 months and 2 of them were Senior managment jobs. I was not even giving the opporunity to get promoted instead 2 positions were hired outside the bank with no previous experience of the job that I was doing. At the same time, I was not offer acting pay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Has too many changes that employee can not even keep up..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Manager in Vancouver, BC (Canada)
    Former Employee - Customer Service Manager in Vancouver, BC (Canada)

    I worked at HSBC Canada

    Pros

    -brand name, well known bank as International Bank

    Cons

    - Many changes internally, service charges, employee structure, program and systems for employee, etc, changes too often.
    - Many unhappy employee inside, that most branchs have super high turnover
      ----one. people quit because they are not happy
      ----or two. head office will announce to resturcture very often.

    Advice to ManagementAdvice

    Even if you get a job at HSBC, you dont need to be that happy.. because I know most people will realize very soon (if you are motivate and smart enough) that it's not a good company to work for and see yourself even 5 years at there. With poor management employee, those managers would not make you proud. With very poor system and programs, you will just need to do redundant work .

    If you are confident, motivated individual and if you really want a job, good company will hire you. many chances are out there. Put yourself into a good position, it's your call.

    Good luck to you all.

    Doesn't Recommend
  10.  

    Growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Canada

    Pros

    Great senior leadership with compelling vision, diversity of staff and clientele, great time off benefits starting at three years, good overall health benefits.

    Cons

    The bank is going through significant changes and global outsourcing. The quality of middle and lower management is appalling. Treatment of employees is disappointing. Horrific operations and processes. Buyer beware.

    Advice to ManagementAdvice

    Take better care of your staff. Pay attention when people leave or jump from position to position (it means they're unhappy). Processes need to be improved faster or you will lose both staff and clients.

    Doesn't Recommend
    Approves of CEO
  11. 1 person found this helpful  

    Good name to have on your resume... but that's about it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at HSBC Canada

    Pros

    Good (recognizable) brand to have on your resume

    Cons

    Low morale, poor employee engagement, unsupportive/defensive co-workers, poor management talent, lots of big egos, many closed circles

    Advice to ManagementAdvice

    Believe in your stated principles and values, hire/promote individuals who will promote those values, and follow through on your commitment to create a positive workplace.

    Change!

    Doesn't Recommend

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