HSBC Holdings Reviews

Updated June 29, 2015
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HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
28 Ratings

Pros
  • Flexible time with work/life balance (in 117 reviews)

  • flexible working, able to work from home once if not twice a week (in 25 reviews)

Cons
  • No work/life balance in phone positions (in 37 reviews)

  • senior management don't seem to care too much about those who actually do the work (in 50 reviews)

More Pros and Cons

216 Employee Reviews

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  1. HSBC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at HSBC Holdings full-time (More than 5 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Don't need to work too hard to do well, impossible to get fired.

    Cons

    Too much dead wood, bureaucracy.


  2. Helpful (2)

    Good luck. You will need it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HSBC Holdings full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Constantly busy due to limited staffing.

    Cons

    No training budget, no travel budget, random changes in review policy, lack of communication from immediate managers to staff.

    Advice to Management

    IT Directors and their immediate subordinates seem genuinely interested in making things work. Middle to lower level managers, people who have survived there through the pogroms of the last 10 years, come across as jaded, grasping and incompetent empire builders who are single focused on saving their own skins at the expense of the people who actually do the work. The disconnect is shameful.


  3. Sr Analyst

    Current Employee - Senior Analyst in Gurnee, IL
    Current Employee - Senior Analyst in Gurnee, IL

    I have been working at HSBC Holdings (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Make a decent salary and coworkers are the only reason I enjoy my work. The building is close to my home

    Cons

    Management have inability to care about their employees. Upper management care only about the bottom line not about their employees.

    Advice to Management

    Care about your staff


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Operations Officer

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Officer in New York, NY
    Former Employee - Senior Operations Officer in New York, NY

    I worked at HSBC Holdings full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Most of the people were great. Very friendship oriented.

    Cons

    No overtime pay. Horrible hours - 6:30 am - 8:00 pm. Not even a thank you for the time dedication. No recognition for my efforts that were put forth right up until the day I was laid off.
    No pay raises or bonuses the 18 months I was employed. I felt like I was hired to write the procedure manuals, and train the staff.

    Advice to Management

    Respect the people you hire and recognize the efforts put forth. Please and thank you go further than money, in most cases. Appreciation of efforts also goes a long way.


  6. Very frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at HSBC Holdings part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits, pay is above average

    Cons

    90% of your coworkers do not speak english. they will openly speak about you in chinese right in front of you. you'll have to go over things several times with them just to get simple points across. the technology hasn't changed since the 80's. the goals are nowhere near achievable, as there isn't much of a client base to support the sales that are demanded, and constant system failure means that when you do get a sale, it will take hours to log.

    Advice to Management

    base your demands in reality, upgrade the systems.


  7. Beaurocratic Managenment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HSBC Holdings

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    work life balance in the company

    Cons

    bad managers, bad pay, bad office policies


  8. Believe what you hear in the news

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Tampa, FL
    Current Employee - Analyst in Tampa, FL

    I have been working at HSBC Holdings full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Due to fines/being under consent orders, job will end soon, hopefully with severance. Management remote close to 100% of the time, so no one will be looking over your shoulder while you're in the office. There are some good people there who know what they're doing.

    Cons

    Good place to work if you are a sociopath/narcissist with a good social mask; you will do well and go far. If you're not, keep looking. Management chaotic, no clear direction, with no accountability and blame shifted downwards to employees. Millions wasted on "Culture Transformation". Believe what you hear in the news. Worker bees shoved into call center cubicles, 14 in an open area, while larger management cubes go unused due to being remote 99% of the time.

    Advice to Management

    Don't be the last one out the door. There's a reason senior management is bailing with retirement packages.


  9. too much favoritism

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Received the hours I needed for my family.

    Cons

    Managers don't manage want to become your personal friend.

    Advice to Management

    Listen to your employees that work hard for the company not your buddies.


  10. A culture of fraud and abuse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bethesda, MD
    Current Employee - Anonymous Employee in Bethesda, MD

    I have been working at HSBC Holdings

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The compensation appears competitive, until you realize what is expected of you to earn said pay.

    Cons

    Managers are constantly encouraged by senior management to use unethical sales tactics to push costly and unsuitable financial products on unwitting customers. Unfortunately, many of these managers delight in doing so.

    As if the aforementioned type of fraud is not bad enough, very serious financial crimes often go unchecked in the Mid-Atlantic region. Money laundering, tax evasion and even terrorist financing occur, with management often turning a blind eye simply because they are only focused on sales and wish to keep the perpetrators as customers.

    Advice to Management

    Put down the book on sleazy car salesmen tactics and pick up a book on business ethics.


  11. Customer Experience Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Time Off Pay is the only thing I can think of that is great but it is a combination of sick vacation

    Cons

    Sales Aspect for every position, constant inconsistency, outsourcing call center, management change constantly, outdated systems

    Advice to Management

    Stop treating lower level employees poorly



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