HSBC Holdings

  www.hsbc.com
  www.hsbc.com

HSBC Holdings Reviews

Updated November 22, 2014
Updated November 22, 2014
980 Reviews
3.5
980 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
288 Ratings

Review Highlights

Pros
  • Work-life balance gets much better starting second year when you are more adapted (in 118 reviews)

  • Work from home is always a plus, but you can't always do so (in 26 reviews)


Cons
  • Terrible work life balance for a great deal of the employees (in 36 reviews)

  • Lots of senior management changes and their dedication in investing US is not clear (in 50 reviews)

More Highlights

61 Employee Reviews Back to all reviews

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  1.  

    Contract

    Current Employee - Senior IT in New York, NY
    Current Employee - Senior IT in New York, NY

    I have been working at HSBC Holdings as a contractor

    Pros

    Work conditions good. Knowlegable people.

    Cons

    Not open. Not much sahring of information

  2. 2 people found this helpful  

    Worse than I thought possible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premier Relationship Manager in San Francisco, CA
    Current Employee - Premier Relationship Manager in San Francisco, CA

    I have been working at HSBC Holdings full-time (more than an year)

    Pros

    Benefits are average to good

    Cons

    Lack of direction in the retail bank, lack of knowledge- the senior management team, the branch staff, the compliance group: all are generally clueless with no understanding of the products clients have and no communication between business lines.

    Advice to ManagementAdvice

    Understand the industry you're in, and what your competition is doing. Telling your team to sell the value of an HSBC relationship is meaningless if you can't articulate the benefits yourself. Have a clear, consistent vision and explain the pay structure beyond saying bonuses are discretionary. Your competition is openly and honestly explaining to team members what they can expect to make if hitting target- they also treat their advisors as professionals that don't have to sell a credit card to each client; so much for being a "trusted advisor" in the eyes of a customer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HSBC Holdings full-time (more than an year)

    Pros

    Better than working at McDonalds, maybe.

    Cons

    Clueless management and below market salaries.

    Advice to ManagementAdvice

    Pay your employees a fair wage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Senior Customer Account Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Account Representative in Morristown, NJ
    Current Employee - Senior Customer Account Representative in Morristown, NJ

    I have been working at HSBC Holdings full-time (more than 8 years)

    Pros

    the hours were very flexible.

    Cons

    The pay is not comparable to other companies in the area

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Watch out and avoid at all cost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY

    I worked at HSBC Holdings full-time (more than 3 years)

    Pros

    Good Heath package and attempt to have a modern view point

    Cons

    Where to begin... This is a company where careers go to die. 3 realignment changes in the past 3 years. If you have ever been through 1 alignment change imagine 3 in 2 years. 3 comp plan changes and direction in just as much time. Layoff round after layoff. Sad thing really... It's such a simple business contempt yet they are completely lost in the weeds. STAY AWAY.

    Advice to ManagementAdvice

    Good god just sell the bank already... We all know that is what the plan is...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Sr. Consultant IT group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings full-time (more than 10 years)

    Pros

    Good Pay and benefits. flex work hours

    Cons

    If you like to have no input other then what comes from HQ in the UK then this is your company. Sr managers have no clue and provide no clear direction. It is crazy that this company makes money... They have no clear direction and think everything should be standardize as a global process that never happens. Don't waste your time with this company. They will close North America operations in the near future.

    Advice to ManagementAdvice

    Provide clear directions and targets that can be achieved. You will fail as a company if you don't provide global and regional direction.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Worst place to work in NYC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at HSBC Holdings full-time (more than 10 years)

    Pros

    You get lots of paid vacation and you can work from home

    Cons

    Everything! Nothing works at hsbc, if you do want to work hard and do a good job, this is not the place for you, you will be frustrated at hsbc. Most people pretend they work and nothing gets done. London rules everything, meetings are lengthy and get you nowhere. Promotions happen if you become friends with the right people not based on what and how you do things.

    Advice to ManagementAdvice

    Change all the useless internal rules, start to respect people, get rid off the HR department

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    horribel place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Huntington, NY
    Former Employee - Customer Service Representative in Huntington, NY

    I worked at HSBC Holdings full-time (more than 3 years)

    Pros

    none really that i can think of

    Cons

    if i actually listed every con with the company i would be here all day

    Advice to ManagementAdvice

    learn how to actually manage your employees instead of making everyone do your dirty work for you

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    The ship is sinking...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Representative II in Brandon, FL
    Current Employee - Collections Representative II in Brandon, FL

    I have been working at HSBC Holdings full-time (less than an year)

    Pros

    Relaxed atmosphere, good bonuses, lots of overtime available, not open 24/7, cafeteria, clean, ample parking, good location, nice lobby, security.

    Cons

    I was hired as a collections rep II. From what was blatantly said by senior management HSBC is liquidating their mortgage portfolios and there are no plans to generate new ones. They have been fined for regulation violations (predatory lending) and are looking to sell the portfolio altogether. This has already been done w/ their credit card portfolio. The time frame given 'long term' was three years, so don't plan on being there long. I believe HSBC is a wonderful company to be employed with, if you are in a higher up position. For collections and customer service they're simply hiring bodies at this point to help liquidate the portfolio before it is sold. This has led to very lax employment requirements, in my training class I witnessed racial slurs "that's just one more white person I can check off my list, I don't like them anyway", obscenities, markers and such being thrown, passing gas loudly and purposely in the elevator, and sexual comments as well. I believe there would be less disorder in a prison yard. The employees who have been there for a while seem to be equally disgusted in the new-hire classes. One last thing, the dress code is neither interpreted or enforced, much of the time I felt as if I was in a club; abundances of cleavage, spandex, six inch platform heels, bamboo earrings, bright orange hair, tattoos,etc. (see posted pic). If you are at all looking for a job that utilizes skills or education go elsewhere. If you're looking to get in and out and make some fast money in the next couple years then this would be a good place for you (the job itself isn't that bad if you can make it through the god-awful subjugation of the training class).

    Advice to ManagementAdvice

    I get it, hire the bodies, get the money, and jump ship before it sinks. However, trainers should make it a point to report/reprimand behavior such as the above; racism, sexism, bigotry, and foul and vulgar language=liability.

    Doesn't Recommend
    Neutral Outlook
  11.  

    The company for the big wigs only!!! Just horrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Card Services Agent in Newark, DE
    Former Employee - Card Services Agent in Newark, DE

    I worked at HSBC Holdings full-time (more than an year)

    Pros

    It was down to earth with the other employees, but you knew you were on the bottom of the totem pole...Bonuses were great at a point in time then did a complete 180..

    Cons

    Low pay
    no growth
    bonuses cut
    horrible management
    budget cuts
    eventually our whole dept was cut.

    Advice to ManagementAdvice

    recognize who actually does the work in the company besides sitting behind a desk collecting millions

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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