HSN Reviews

Updated September 28, 2014
Updated September 28, 2014
175 Reviews
3.3
175 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HSN CEO Mindy Grossman
Mindy Grossman
114 Ratings

Review Highlights

Pros
  • Able to work at home, lots of addition resources, discount on products (in 32 reviews)

  • Good employee discount (but I refuse to shop here due to low morals) (in 17 reviews)


Cons
  • You have to work hard to achieve work-life balance (in 7 reviews)

  • Little room for advancement in the training and development dept, (in 5 reviews)

More Highlights

29 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Has potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - WAH Sales/Service Representative in Tampa, FL
    Former Employee - WAH Sales/Service Representative in Tampa, FL

    I worked at HSN full-time (more than an year)

    Pros

    Able to work at home, lots of addition resources, discount on products.

    Cons

    Lack of quality management, low pay, prefers part-time over full-time employees.

    Advice to ManagementAdvice

    Hire managers with some leadership skills, pay better.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    80 Hours a week is no fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Picker in Roanoke, VA
    Current Employee - Picker in Roanoke, VA

    I have been working at HSN full-time (less than an year)

    Pros

    No pros slave labor. Management will work you 80 hours a week.

    Cons

    Bad work/life ratio. All i did was eat sleep work

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    One call after the other

    Current Employee - HSN Work At Home Sales Representative
    Current Employee - HSN Work At Home Sales Representative

    I have been working at HSN full-time (less than an year)

    Pros

    You can work from home

    Cons

    You go from one long, frustrating call to the next for HOURS on in. Beware.

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  5. 1 person found this helpful  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Hybrid in Saint Petersburg, FL
    Former Employee - Customer Service Hybrid in Saint Petersburg, FL

    I worked at HSN full-time (less than an year)

    Pros

    Good benefits and a wonderful discount. Love HSN products. There is also a lot of nice people.

    Cons

    Not easy to advance your career. HR puts unreasonable qualifications on job postings. Example .... You have to be in your current position 6 months ... Even if you have all the experience and qualifications that are posted .... HR will not consider you for the open position ....they hire from outside. I understand the being in your position requirement, but when there is no one from inside that qualifies you should then open the job up to outside and include those internally that meet the job description to make business sense?

    Advice to ManagementAdvice

    Look at the people you have for open positions! You tell us in Training that the opportunities are great! Not true!

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Memphis, TN
    Former Employee - Customer Service Representative in Memphis, TN

    I worked at HSN full-time (more than an year)

    Pros

    Working from home is a plus

    Cons

    Need to kiss but to get any where

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    It's not what you know it's who you know, unfortunately.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Assistant in Saint Petersburg, FL
    Former Employee - Merchandise Assistant in Saint Petersburg, FL

    I worked at HSN full-time (more than an year)

    Pros

    Meet some great business people and get great samples of products.

    Cons

    You don't show your skills by how much you know but by how much butt kissing you have to do to get anywhere.

    Advice to ManagementAdvice

    Don't judge a book by its cover. Get to know your employees and take time to understand how to communicate what you want from your employees to grow a better working relationship.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Great in the early years...not so much now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Sales Representative in Saint Pete, FL
    Current Employee - Work At Home Sales Representative in Saint Pete, FL

    I have been working at HSN full-time (more than 3 years)

    Pros

    Great PTO and WAH .

    Cons

    Well wow where do I start. When you have worked FT WAH Sales for 3 yrs and keep telling your supervisor that you would like to move up in the company and get no where with her help....you get burnt out really quick. Then once they figure your burnt out now all of a sudden they are finding things wrong with your handling time...mine is actually too short...yeah ok. I've been looking for other employment because I'm thinking even though I am one of their top sales people I soon too will be getting the AXE. Oh and if your are work at home(WAH) please don't be fooled...they will hire from within the HSN campus first period. My supervisor told me this herself.

    Advice to ManagementAdvice

    Get off your lazy butts and listen to what your team is telling you.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Disappointed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention in Saint Petersburg, FL
    Former Employee - Loss Prevention in Saint Petersburg, FL

    I worked at HSN full-time (more than 3 years)

    Pros

    Good benefits and PTO time.
    Got rid of the thugs they had working in the LP Dept.
    now get rid of the other 3 and you will be all set, fired
    a worthless supervisor

    Cons

    They hired 3 Loss Prevention officer only to tell them that there jobs are outsource to
    a security company that is clues and not up to par not to mention the Loss Prevention
    manager that has nothing better to do but come around and spy on you. the supervisors
    take 20 smoke breaks a hour.get rid of your LP supervisor all he does is run his mouth!
    Basically we all lost are jobs and benefits for $10.00 HR
    very cut throat dept.

    Advice to ManagementAdvice

    Fire your LP Director and Manager bring back in
    House Security with better pay.start looking at the
    big picture,stop hiring over weigh/bipolar cops!
    CEO needs to wake up.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 7 people found this helpful  

    creative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Petersburg, FL
    Current Employee - Anonymous Employee in Saint Petersburg, FL

    I have been working at HSN full-time (more than 3 years)

    Pros

    some very talented people working in creative and content department

    Cons

    unless you are gay do not expect to move up in this company. management has no idea how to treat people and love listening to their own voices. ridiculous "goals" and other corporate micro-managing nonsense take up way too much time. they actually have windows to watch you on some of the doors.no communication between different teams. they spend money on external building improvements but fire people due to weak sales for the quarter. business model is dying as is their audience. if you think the cliques in high school were bad they are nothing compared to the cliques at HSN. no long term future for this company or with this company

    Advice to ManagementAdvice

    let people do their jobs without watching their every move. communicate, communicate communicate! provide a creative environment that fosters creative work. look at companies like Google and Pixar and see why they have such a loyal staff. too many cooks in the kitchen makes for needless, endless revisions from people who have no idea what they are looking at.
    loose all the corporate bull like having to write "goals" and other nonsense. treat people with respect and let them do the job your hired them to do without second guessing their every move or creative decision

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    hsn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSN

    Pros

    great hours for a single guy

    Cons

    not family friendly work life balance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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