HSN Reviews

Updated September 18, 2014
Updated September 18, 2014
169 Reviews
3.3
169 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HSN CEO Mindy Grossman
Mindy Grossman
110 Ratings

Review Highlights

Pros
  • When I first found out that I could get a real job working from home, I was thrilled (in 27 reviews)

  • Great people to meet, enjoyable job, flexible when time off requested (in 14 reviews)


Cons
  • You have to work hard to achieve work-life balance (in 6 reviews)

  • Little room for advancement in the training and development dept, (in 5 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I had a great time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Customer Service  in  Saint Petersburg, FL
    Former Employee - Sales/Customer Service in Saint Petersburg, FL

    I worked at HSN full-time for more than 3 years

    Pros

    The hours were great and my Supv was awesome, Leatha Washington.

    Cons

    Meetings and standards to transfer to another position.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A great employer to work from home but not looking for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HSN Work At Home Sales Representative  in  Saint Petersburg, FL
    Former Employee - HSN Work At Home Sales Representative in Saint Petersburg, FL

    I worked at HSN part-time for more than a year

    Pros

    Flexible work schedule, 90% of the time overtime opportunities are avail that you can schedule yourself with 15 mins notice. Great benefits. Very upbeat and happy company

    Cons

    Pay is around $10 w very small commisions of 25cents to $1.25 per upsell. Upsells average about 70 if your part time. Trading shifts are hard and you usually are scheduled to work on holidays and at least one weekend day. Very little opportunity to advance.

    Advice to ManagementAdvice

    Supervisors and team leaders generally have no say, they have to follow corporate policy who are not personable at all or understanding. Very black and white, by the book.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Awesome and one of the easiest interviews I have had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - WAH Sales/Service Representative  in  Tampa, FL
    Current Employee - WAH Sales/Service Representative in Tampa, FL

    I have been working at HSN for less than a year

    Pros

    Flexible schedule and pay is good to work from home. Lengthy training which was six weeks.

    Cons

    Improper training not on the trainer part but I felt the company training policy.

    Advice to ManagementAdvice

    Update the training policy/manual. And restructure the way that calls are directed to the sales team. There is more time focus on customer service issues that sales. Only been working for 2 weeks now and that seems to be an issue with me so far. But not enough for me not to work here.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Positive experience, excellent training and benefits.

    Current Employee - Customer Service Representative  in  Nashville, TN
    Current Employee - Customer Service Representative in Nashville, TN

    I have been working at HSN full-time for less than a year

    Pros

    Working from home, benefits, discounts.

    Cons

    Isolated a little working from home.

    Advice to ManagementAdvice

    Nothing so far, it really is fun here.

  6.  

    Great Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Work At Home Customer Service  in  Nashville, TN
    Former Employee - Work At Home Customer Service in Nashville, TN

    I worked at HSN full-time for more than a year

    Pros

    HSN has a generous employee discount which can be dangerous if you are a shopaholic. Benefits are great and time off is more than I had with any other company.

    Cons

    Usually work at home scheduling is evenings with mandatory weekends, so if you have small children or evening activities this may not be the place for you. You have to work hard to achieve work-life balance.

    Advice to ManagementAdvice

    Pay attention to the hard workers more and allow more flexibility.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    HSN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSN part-time for less than a year

    Pros

    Great company to work for. They are absolutely amazing.

    Cons

    Would love more perks here

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I thoroughly enjoyed my time with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - WAH Sales/Service Representative  in  Saint Petersburg, FL
    Former Employee - WAH Sales/Service Representative in Saint Petersburg, FL

    I worked at HSN part-time for less than a year

    Pros

    Excellent training. Fun and energetic environment. Really good benefits and discounts on merchandise. Patient and understanding trainers and supervisors. Everyone here takes real pride in what they do.

    Cons

    There are no full-time WAH positions in Florida.

    Advice to ManagementAdvice

    Offer full-time work from home positions in Florida since the company is based here.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    It's Fun Here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Model  in  Saint Petersburg, FL
    Current Employee - Model in Saint Petersburg, FL

    I have been working at HSN as a contractor for more than 10 years

    Pros

    Flexibility of schedule, as models work on an on call basis and they are live 24/7. Great pay, co-workers are talented and very nice.

    Cons

    Work is not guaranteed. You can have a very busy week and then have a very slow week. Sometimes, they just don't need a model for presentations.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great Place To Work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor, Loss Prevention & Safety  in  Saint Petersburg, FL
    Current Employee - Supervisor, Loss Prevention & Safety in Saint Petersburg, FL

    I have been working at HSN full-time for more than 3 years

    Pros

    Annual reviews with a raise if you meet standards. Great work/life balance. Great benefits. Great development opportunities. Great co-workers. Great Leadership.

    Cons

    Nothing to report at this time

    Advice to ManagementAdvice

    Keep up the great work!!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Place to learn about sales and customer service.!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Clearwater, FL
    Former Employee - Anonymous Employee in Clearwater, FL

    I worked at HSN part-time for more than a year

    Pros

    Very Competitive Pay.
    A very Diverse group of people.
    A very positive atmosphere to go to work to everyday.

    Cons

    Very hard to progress to the next level.

    Recommends
    Positive Outlook
    Approves of CEO

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