Hain Celestial

  www.hain-celestial.com
  www.hain-celestial.com

Hain Celestial Reviews

Updated October 28, 2014
Updated October 28, 2014
28 Reviews
2.2
28 Reviews
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Recommend to a friend
Approve of CEO
Hain Celestial Chairman, President, and CEO Irwin D. Simon
Irwin D. Simon
17 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    Underpaid with fringe enefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relations Specialist in Boulder, CO
    Former Employee - Customer Relations Specialist in Boulder, CO

    I worked at Hain Celestial full-time (more than an year)

    Pros

    I worked in customer relations. Fundamentally, this meant first-line consumer contact for hundreds of products: everything from the storied tea to cosmetics. I love talking to people and have a passion for customer service, meaning this was the perfect place for me. Since most consumers love the products, about 80% of the calls were actually compliments! Happy clients are always a big plus anywhere. Discounts on those yummy products was also a plus. Discounts on those yummy products was also nice.

    Cons

    Given the mantra from upper-ups that customer relations was "literally the most important department after production" (evidenced by the absurd number of products we were charged with representing—I conducted many a long "consultation" with people about facial cleansers with nothing more than a company script in front of me), it was ever the mystery that we were some of the lowest paid (hourly, with a steady rotation of temps). Having moved on to become a business owner and employer myself, I've learned that happy employees mean happy customer contact, thus better and more business.

    Advice to ManagementAdvice

    One of two things should be addressed: be honest with your folks about what they're there for and pay them accordingly.

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful  

    Temp-to hire Consumer Relations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Relations Representative in Boulder, CO
    Former Employee - Consumer Relations Representative in Boulder, CO

    I worked at Hain Celestial full-time (more than an year)

    Pros

    Great People. Hain-Celestial is the leader in the natural and organic food industry. Great company to work for, lots to learn and know.

    Cons

    This company is a great one to work for but very hard to get on permanently as a temp. Most employees are hired for 9 months out of the year, laid off for three and hired back again perpetually, but those are production workers. As a Customer Service Rep., I was informed that if I was there for a year they would either have to hire me or let me go. During my 11 and a half months at this job, 4 other temps had come and gone before they had been there 6 months. I was the only one left and hopeful. But, I was let go for no reason 2 days before my birthday. :-(

    Advice to ManagementAdvice

    What is the most sustainable solution?

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Natural & Organic Food is a tough sell in this economy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Melville, NY
    Current Employee - Anonymous Employee in Melville, NY

    I have been working at Hain Celestial

    Pros

    Generally good atmosphere. Some salaries are OK. Not many layers of management to deal with. Generally friendly atmosphere. OK about personal and health issues. You can talk to upper management if you push the issue. Again, small company atmosphere can be positive.

    Cons

    Static jobs no movement, not large company. Some of the decisions are erratic. Old systems, not willing to move forward. This was an issue before the economy tumbled. Too slow to get rid of problem divisions. Upper management is very well compensated but the lower level jobs are poorly paid. Small company atmosphere can be stifling as well as positive.

    Advice to ManagementAdvice

    Be more involved with what is going on internally.

    No opinion of CEO
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  5.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Assistant in Luton, East of England, England (UK)
    Former Employee - General Assistant in Luton, East of England, England (UK)

    I worked at Hain Celestial full-time (more than 3 years)

    Pros

    Free Food Stuffs for Staff , to carry & eat.

    Cons

    No Growth, U r education qualification are not properly recognised.

    Advice to ManagementAdvice

    To check the qualifications & Experiences of the working employees and offer jobs according to their calibre.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    A nice place to work before bigger and better opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Materials Manager
    Former Employee - Materials Manager

    I worked at Hain Celestial

    Pros

    HAIN is a fast growing company with a many diverse and interesting divisions.

    Cons

    Limited ability to outperform and advance once bogged down in a particular division. A lot of turnover.

    Advice to ManagementAdvice

    Look within for talent.

    Approves of CEO
  7. 1 person found this helpful  

    Family comes first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Hain Celestial

    Pros

    Growth industry, smallish company culture

    Cons

    Family and certain religion gets first cut at sr positions

    Advice to ManagementAdvice

    Look at other religions when deciding on sr management

    Disapproves of CEO

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