Hallmark Reviews

Updated July 8, 2015
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Hallmark Vice Chairman, President, and CEO Don Hall Jr.
Don Hall Jr.
32 Ratings

Pros
  • Good work & life balance - if with the right manager & department (in 19 reviews)

  • I enjoy this job because of the flexible hours (in 25 reviews)

Cons
  • I was a part-time associate After Christmas had finished (in 19 reviews)

  • Only part time jobs with no benefits (in 16 reviews)

More Pros and Cons

69 Employee Reviews

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  1. Helpful (4)

    Retail Merchandiser

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hallmark part-time

    Pros

    You work independently!! Easy job once you get the hang of it. Hours are flexible

    Cons

    Had 4 stores up until they made changes now I am down to 2. Lost many hours and the company does not care. Morale is down the toilet because of the stupid changes corporate made. Low pay and the raises are a joke. They have supervisors in charge that shouldn't be supervisors. I had the best of the best supervisor and now I don't have that person any more. They don't give you enough of hours for the work you have so most of us go over the hours.

    Advice to Management

    Why did you make changes? They were not for the better. They were for the worse. Many of us lost several hours. The raises are laughable. The hours are a joke. Management in corporate needs to walk the walk and see how hard we work. They would never be able to complete one job in the itty bitty hours we get.


  2. Helpful (3)

    TOTALLY FRUSTRATED

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Antonio, TX
    Current Employee - Store Manager in San Antonio, TX

    I have been working at Hallmark full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    My crew is really great. I wish I could do more for them because they are the ones who are taking the hardest hit.

    Cons

    No hours - have cut hours to the bare minimum. No direction - have lost faith in management. It's not bad enough due to the constant pressure to cut hours, but now store managers have to go in and do the work of a store manager - who is clearly in over her head. As much as I've enjoyed my work and tolerated favoritism over professionalism, it's become more difficult to keep the morale up of my employees and myself.

    Advice to Management

    You are losing and will continue to lose really great, dedicated, loyal employees. People who have supported Hallmark and have gone above and beyond expectations because we've (1) believed in the company (2) enjoyed our customers (3) have employees who have worked hard. Not because it's their job - but because they take pride in doing a good job. To these employees, I am humbly grateful. I wish I could do more for you.


  3. Helpful (1)

    Hallmark

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Associate
    Former Employee - Senior Sales Associate

    I worked at Hallmark

    Pros

    Employee discount. Great selection of cards. Good selection of gift items. Earn Hallmark rewards coupons with purchases when enrolled in Crown Rewards program.

    Cons

    Low pay, poor management, a lot of favoritism. Also inconsistent guidelines. Abusive behavior by coworkers ignored. Incompetent employees promoted. Poor working environment.

    Advice to Management

    Do not show favoritism. Address abusive and unprofessional behavior by employees. If you do not know how to do this get training to deal with this. Abusive and unprofessional behavior is toxic.


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  5. Hallmark is in the past

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Closing Manager in Dallas, TX
    Current Employee - Closing Manager in Dallas, TX

    I have been working at Hallmark part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nothing, well maybe the air conditioning but that breaks a lot

    Cons

    Cheap owners, customers are annoying, outdated technology, awful pay, and no compassion for employees

    Advice to Management

    Pay your employees more, and make sure the owners aren't cheap (ex will not provide cleaning supplies but expect us to clean and dissenfect the store by using windex....)


  6. Helpful (9)

    NATIONAL/WALMART CHANGES WRECKING HAVOC IN THE FIELD!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in Atlanta, GA
    Current Employee - Retail Merchandiser in Atlanta, GA

    I have been working at Hallmark part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Independently working, nice Walmart customers and mostly helpful WALMART store management.

    Cons

    Wow, where do I start. I'm going on 5 years with Hallmark and have worked through every issue of non-training and a horrible bosses. I'm going to stick with the current merger of National and Walmart. I just transferred from one territory to another and EVERYTHING is contradicting from one territory to the other. National TA's, TM and TT (Territory Trainers) are rude, abrasive, disrespectful, impatient (especially the trainers), uncooperative and unapproachable, which is causing EXTREME frustration in the field.They are writing up people for interracting with Walmart customers who are buying Hallmark product!! Seasonal signage, planograms and product is not coming in before or at a scheduled set. TA's are telling RM's to slap up anything and then having us break our backs for HOURS lasting for DAYS to reset once the product does begin to TRICKLE in and then they get upset if you ask a question or have to call them. I'm on my way out the door..this job has cost me too much and for the pay, stress and physical toll it has taken, it's just not worth it anymore.

    Advice to Management

    1. Get your changes in order before you mass inflict them on your workers, especially when merging national accounts into a walmart...things are not done the same in a walmart. 2. YOUR HATEFUL, RUDE AND UNAPPROACHABLE TM'S, TA'S AND NOW TT'S ARE RUNNING YOUR RMS AND RMA'S OUT THE DOOR WITH THEIR HORRIBLE MANAGEMENT STYLES AND RIDICULOUS WRITEUPS! ONCE I LEAVE I WILL NEVER BUY ANOTHER HALLMARK PRODUCT AGAIN AND BECAUSE OF THE WAY I HAVE BEEN TREATED AFTER 4 YEARS OF EXCELLENT WORKMANSHIP, BY THESE NEW MASS PRODUCED HATEFUL PEOPLE YOU CALL "MANAGERS" MY FRIENDS AND FAMILY SWEAR THEY'LL START BUYING ALL AMERICAN GREETINGS CARDS AND PRODUCT AND NEVER ANOTHER HALLMARK ONE!! Congratulations Hallmark, you have successfully run the company in the ground and I hope you crash and burn!!


  7. Helpful (1)

    Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Hallmark full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people i hired! 90% of customers are nice and fun.

    Cons

    Everything else...way more work for way less pay

    Advice to Management

    Pay us what we are worth and give us payroll $$


  8. Helpful (1)

    Retail Merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Hallmark part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Set your own hours, stores are close to you. Work is very easy for someone looking to re-enter the workforce.

    Cons

    Pay is very low. must work all major holidays. little supervision. The pay does not meet the expectations of the job.

    Advice to Management

    Compensate employees better!


  9. Helpful (1)

    HISTORY

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very good pay, especially if you could work all the overtime they wanted.

    Cons

    HALLMARK decided to close a plant and send those jobs overseas. Some of the employees were given only 3 weeks notice of termination, and are not eligible for the promised "outplacement assistance." This is a lowdown sorry way to treat people who have worked at that plant for decades. I have no doubt that the Calculator who made THAT decision is very highly paid. The Halls should be ashamed of themselves for allowing this to happen. They have turned their backs on Hallmark's beliefs and values.

    Advice to Management

    1. Re-write the Beliefs and Values to reflect today's truth. 2. Edit the slogan to read, "When you care enough to send the very best, send it to China."


  10. Helpful (1)

    Sales associate

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hallmark

    Doesn't Recommend
    Doesn't Recommend

    Pros

    My manager was flexible with my schedule

    Cons

    They don't care about their employees


  11. Helpful (1)

    Disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark full-time (Less than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    corporate support from home office helpful peers

    Cons

    lack of support from district leader

    Advice to Management

    leadership evaluation



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