Hallmark

  www.hallmark.com
  www.hallmark.com

Hallmark Reviews

Updated December 7, 2014
Updated December 7, 2014
395 Reviews
3.2
395 Reviews
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Hallmark Vice Chairman, President, and CEO Don Hall Jr.
Don Hall Jr.
183 Ratings

Review Highlights

Pros
  • Very accommodating when it comes to work-life balance (in 19 reviews)

  • I enjoy this job because of the flexible hours (in 25 reviews)


Cons
  • Not a lot of opportunities for working part time or from home (in 19 reviews)

  • This position will always be part-time and low pay with no benefits (in 16 reviews)

More Highlights

44 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Once A Great Company But Due to Lack of Executive Vision and True Desire For Change, It Is In A Death Spiro

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supply Chain Coordinator in Kansas City, MO
    Former Employee - Supply Chain Coordinator in Kansas City, MO

    I worked at Hallmark full-time (more than 10 years)

    Pros

    For a recent college grad, going to work at Hallmark still looks good on your future resume. Many companies still look at Hallmark in good light because they don't know how bad the company is doing. If you can stick it out for a couple of years and get as much exposure and experience as you can and then get out, don't think you can make a career at Hallmark. When you first arrive you are on top of world, they listen to your ideas if fits your manager's career objectives or goals but in a short period you will be labeled a drone and shoveled aside to do not productive and regressive work.

    Cons

    When Scott Adams created Dilbert, he could had been basing his experiences on Hallmark if he had ever worked there. Hallmark has laid off hundreds of employees in the past ten years. With these layoffs, has come the phenomenon, Scott Adams called "Brightsizing" meaning the company has either laid off the best and brightest managers and employees or these same groups have seen the light and left to work for companies with vision and better appreciation of their employees. When I left in 2013, employees were working 60-70 hours a week with no additional compensation of any kind, not even a sincere thank you for outstanding effort to meet unrealistic objectives. Your year-end performance could have list 99 objectives you did that had a positive impact on meeting the company's objects for the year but your manager was given orders from the upper management to find even the smallest insignificant objective that you did not complete and down grade your performance evaluation and provide no opportunity significant salary increase or job advancement. I was told by one of my manager that she could not find any issues in my performance for the year but she had to find something so she picked some obscure issue and made it the basis for giving me an average performance rating. Another manager gave me the same speech and said the only thing she could think of was that I said, "You know" at the beginning of a lot of my sentences. I checked with my fellow employees and none could recall me ever using that phrase at any time. Occasionally I see my friends from Hallmark and they are tired, beaten down and unappreciated. Many who like me, cannot wait to either get laid off or retire. Many have countdown clocks on their cellphones which countdown the hours, minutes, and seconds until they can retire. Many of those in their 50's wonder if they can make it to retirement as the stress is breaking them down mentally and physically. It is a sad situation to watch as a former long term employee.

    Advice to ManagementAdvice

    No words or advice to management can change the direction that Hallmark is going, lack of vision by executive management.. In the 80's Hallmark had a chance to buy Disney and didn't, they could have gotten into the voice communication industry when AT&T was split up (AT&T was consider their main competitor in the 80's in consumer to consumer communication and personal expression), Hallmark bought Univision the largest group of Hispanic Cable TV Station and poured in $500 million to keep it a float and later sold it for $550 million because they did not know how to manage it. Today Univision has gross revenues of $8 billion and growing while Hallmark has been stuck at $4 billion in gross revenue for many years with increasing expenses and massive layoffs. Truly a company without vision, cannot see past the business of paper and ink and don't realize they are like other past successful companies that are near gone or extinct like Kodak, IBM typewriters, and buggy whips.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Used to be Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark part-time

    Pros

    Discount, great customers, friendly employees

    Cons

    Compensation is poor, Training is nonexistent, upper management not in touch with stores, unreasonable expectations from headquarters, no personnel hours to complete unreasonable expectations. Hallmark is trying to reinvent themselves in the face of declining revenue. However, they are mostly stuck in the past.

    Advice to ManagementAdvice

    Get a clue!! Listen to your people. Wake up before it is too late.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Corporate office politics galore, bad leadership, horrible treatment of laid off employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative in Kansas City, MO
    Former Employee - Creative in Kansas City, MO

    I worked at Hallmark full-time (more than 3 years)

    Pros

    The famous company name on your resumé.

    Cons

    The corporate location is the definition of "hurry up and wait," meaning that if you haven't been there for at least 20 years, you're expected to work hard but get in the back of the line for promotions and your viewpoint doesn't matter. Managers are holding on to their power with a death grip, nobody will take risks, and due to the workforce being there for decades, management protects their friends over more deserving employees. Last, if you're a current employee there, I encourage you to quit before you get laid off. Hallmark cuts off laid-off employees from the company permanently, meaning you'll never get to work with them again in the future. All of those contacts you made there will be worthless to you.

    Advice to ManagementAdvice

    Ride that sinking ship to the end.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Terrible place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark

    Pros

    Seeing repeat customers that you know by name.

    Cons

    Pay was terrible. Management was terrible.

  6.  

    Awful company, low pay for the amount of work you do,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Hallmark part-time (more than an year)

    Pros

    The customers (some of them). That's about it.

    Cons

    A LOT of work for very little pay. The company doesn't care about the employees. Upper management is ridiculous and they DONT move you up from within the stores or even the company. This company has made me DREAD Christmas time, and any other holiday for that matter. The hours suck, either you work 7 hours day shift or 4 hours night shift.

    Advice to ManagementAdvice

    Get your company together! Show appreciation to your employees! (I.e. RAISES OR BONUSES)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Fun at first, it went downhill really fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark full-time (more than 10 years)

    Pros

    Some nice coworkers, some long term friendships.

    Cons

    Make changes so fast can't keep up. Too many people making decisions. Have to be on the good side of the right people to get another position.

    Advice to ManagementAdvice

    Too busy hiring high paying upper management jobs. Don't forget who gets the job done to make money for the company. Wrong people in the high paying jobs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    This Company is DOOMED, Give them 5 years and they will be out of KC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Section Order Processing Manager in Liberty, MO
    Former Employee - Section Order Processing Manager in Liberty, MO

    I worked at Hallmark full-time (less than an year)

    Pros

    PTO Policy
    Work Life Balance
    Incentives / Rewards to Employees\
    Benefits

    Cons

    Compensation is low for new college grads.
    Benefits are so good that they will drive the company into having no money
    Pay is too good for non skilled labor and no college degree
    Non management employees are the most valuable and everything they say is correct according HR
    People complain too much about the littlest things
    Employees think they should be getting paid more than the $18+ an hour they make already LOL

    Advice to ManagementAdvice

    Fire/Release the older folks to save the company
    New ideas will be generated by younger crowd which makes up 2% of the company
    Take Human Resources down a notch, have too much saying over manager decisions

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Need better Ta's

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hallmark

    Pros

    Part time fairly easy going

    Cons

    Travel, standing long periods , not enough communication in training. Not enough time given to do the work as merchandiser in stores.

    Advice to ManagementAdvice

    Ta's are whom you report to . They need to realize sometimes we need to communicate with them. Seems like the company would get more work done if the TA didn't just do nothing. No training, handed a book to read. Expected to know all the details right when hired. TM should be teaching TA it's not about their earning bonuses it's about product selling on shelves.

  10.  

    Slave driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Merchandiser in Pelham, NY
    Former Employee - Retail Merchandiser in Pelham, NY

    I worked at Hallmark part-time (more than an year)

    Pros

    The best perk that I liked is that it was close to home.

    Cons

    Company does not value the field merchandiser; hours cut with more work expected; no raises, nothing.

    Advice to ManagementAdvice

    The only nice people are those that work in the field.

    Doesn't Recommend
    Disapproves of CEO
  11. 3 people found this helpful  

    This DM will run you off

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark

    Pros

    Co workers and discount. The customers are friendly at times but some have to be babied. Great card selection. Ok.

    Cons

    Our new DM came in and immediately started running off the managers. Years of experience and talent gone. They were all older so I'm not sure if she was intimidated by them or just did not like them. They were put on performance improvement plans over nothing. They are all happy now with their new jobs so she is the loser. All new managers are arrogant and lazy.

    Advice to ManagementAdvice

    You have been advised but you choose to look the other way. Hallmark is going down fast. It will not last another 5 years.

Hallmark Photos

Entrance to the Hallmark located in Footholls Ranch, CA

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