Hampton Inn
3.4 of 5 161 reviews
www.hampton-inn.com McLean, VA 50 to 149 Employees

Hampton Inn Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.4 161 reviews

                             

72% Approve of the CEO

Hampton Inn President & CEO Hilton Worldwide Christopher J. Nassetta

Christopher J. Nassetta

(60 ratings)

67% of employees recommend this company to a friend
47 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Easy job but not flexible

    Front Desk Agent (Former Employee)
    Las Vegas, NV

    ProsEasy job with lots of down time if you work graveyard.

    ConsThe schedule are not very flexible, most people are on set schedules which is fine if that's what you are looking for but don't expect much approved time off without getting some criticism since no one wants to work beyond their set schedule.

    Advice to Senior ManagementMake staff more aware that they need to somewhat be flexible with their coworkers.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    ok, could be a lot better.

    Anonymous Employee (Current Employee)

    ProsGood work environment, good trainers, lots of overtime.

    ConsDo not take suggestions, very low pay for all the work that needs to be done. Very high turnover. No advancement for career.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Front Desk College Student

    Front Desk Agent (Current Employee)
    New Orleans, LA

    Prosa lot of downtime, flexible work schedules depending on management, loved meeting new people everyday and seeing all of the regulars who appreciate what we do, management empowered us to make decisions and usually promoted autonomy, all of my coworkers were very friendly and easy to get along with. Hamptonality very present within my hotel. Able to hone in on multiple career based skills, customer service, multitasking, communication, organization, managerial skills, and many more

    Conspay not consistent, no raises even after years of employment, medical insurance offered but cost is to high to afford it on hourly wages, standing in one spot for 8 hours with little to no breaks, angry guests are very unreasonable. If you can not handle someone who is yelling at you, do not work for a hotel. PERIOD.

    Advice to Senior ManagementIf you are going to offer full time benefits such as medical insurance, paid time off, sick days.. make it easy for your employees to take advantage of them. Otherwise, they are a useless gesture. I could not afford any of the medical plans offered because I was not paid enough hourly. I also could not take advantage of my sick days due to the "two days off" policy. Worked for the company for two years, was sick once or twice. Could not take a sick day due to policy.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Hardwork

    Executive Housekeeper (Former Employee)
    Syracuse, NY

    ProsFlexible management, opportunities for advancement, competitive pay and benefits. I enjoyed working there, it was defiantly a family environment.

    ConsOld building and facility, hard to keep employees.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great but not for me

    Housekeeper (Former Employee)
    Mehlville, MO

    ProsOne hour break broken up into two 15 min breaks and one 30 min break.
    Snacks for sale at work haha.
    Once in a while you'll get a 1 or 2 dollar tip, sometimes even more, but not often.
    Benefits and discounts on certain hotels.

    ConsIt was hard for me to have the correct uniform and they did not give me one of the new shirts.
    It is labor, so if you can't push heavy carts or deal with strain on back then jobs not for you.
    You get a list of rooms to clean, its really not easy to get them all done fast enough sometimes based on if people are still in their room, or have it dirtier than others, it really slows you down, so you don't know when you will be off work, its based off when your done with your list of rooms.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Breakfast Attendant

    Breakfast Attendant (Former Employee)
    Alice, TX

    ProsI loved to talk to the customers and get to know the regular people that stayed.

    ConsI did not see any room for advancement. I did not like the negative atmosphere of negativity. The pay was horrible for the amount of work they expect from you.

    Advice to Senior ManagementGive promotions when they are due. Better leadership and structure would have kept me there longer. Be more understanding about family emergencies.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good place to work for what you need

    Night Auditor (Former Employee)
    Yardley, PA

    ProsA lot of versatility in terms of position got apply for.

    ConsVery likely to hit a roadblock in terms of progressing to a better position and not a lot of lead way in terms of making it to work in times of emergency. Regardless of the situation if you can't make it in its very frowned upon.

    Advice to Senior ManagementFind better ways to accomadate employees in times of dire emergency.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Easy job, not much room for advancement

    Front Desk Agent (Former Employee)
    Pine Knoll Shores, NC

    ProsThe employee discount is nice but I never used it. Good place to build experience in customer service.

    ConsBad hours, low pay, dealing with customers is never fun and your job is customer service. Especially bad dealing with wedding parties as they tend to complain about EVERYTHING.

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Easy

    Front Desk Clerk (Former Employee)

    ProsI was given the morning shift since I was newly married. Family is important to the owner of that particular franchise.

    Consnot much room for personal growth. Payment wasn't that competitive. No specified lunch/break times.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Fun place to work.

    Night Auditor (Former Employee)
    Oklahoma City, OK

    ProsFelt empowered to take care of customers and felt like management cared a great deal about customer experience. Was rarely second-guessed for doing something. Really enjoyed my coworkers. Worked for a franchise that I felt did a very good job of recognizing employees.

    ConsDid not see any room for advancement. Atmosphere sometimes felt almost cloyingly positive. At this particular franchise, compensation was about average.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Hampton Inn? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Hampton Inn reviews and ratings — including employee satisfaction and approval rating for Hampton Inn CEO Christopher J. Nassetta. All 47 reviews posted anonymously by Hampton Inn employees.