Hanover Insurance Reviews

Updated July 15, 2015
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4.0
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Hanover Insurance President, CEO, and Director and Acting CFO Fred Eppinger
Fred Eppinger
33 Ratings

Pros
  • Good benefits package; compensation is fair (in 15 reviews)

  • Great Benefits, solid entry level salary, decent training program (in 9 reviews)

Cons
  • lack of communication from home office and between departments with vital info that needed to be shared (in 4 reviews)

  • I work hard and advancement opportunities are plenty if you seek them (in 5 reviews)

More Pros and Cons

49 Employee Reviews

Sort: Popular Rating Date
  1. great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hanover Insurance full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Strong HR team and culture. Good Leadership

    Cons

    Can they stay out of the fray of the mergers and acquisition world.


  2. PIP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hanover Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with.

    Cons

    Heavy work load. Never caught up.


  3. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hanover Insurance full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work. Great managers

    Cons

    no job security; terrible insurance choices


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Marketing Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Worcester, MA
    Former Intern - Anonymous Intern in Worcester, MA

    I worked at Hanover Insurance as an intern (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    - fun environment among the interns - supportive management

    Cons

    - sometimes the department interns were too clicky - difficult to make a change


  6. Helpful (1)

    Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hanover Insurance

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good training, flexible schedule. Coworkers were nice and easy to get along with.

    Cons

    unrealistic expectations as far as workload goes. Expected to put in too many extra hours in order to handle assigned claims. You need to be part of the "right crowd" to be considered for advancement.


  7. Human Resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hanover Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, exposure to leadership and development

    Cons

    Nothing to mention, Keep it up!

    Advice to Management

    None, Keep it up!


  8. Sourcing Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sourcing Consultant in Worcester, MA
    Former Employee - Sourcing Consultant in Worcester, MA

    I worked at Hanover Insurance full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team works great together Great place to learn Variety of work Management very fair

    Cons

    None. The work was varied and across two business units. I learned both contracting and some great performance management skills.

    Advice to Management

    More current technology would help


  9. Great Company for Some

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hanover Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The CEO is very knowledgeable about the insurance industry and really wants the company to provide the best products and services. The company pays good and has nice benefits. Depending on what department you are in, there can be a lot of different roles to move to.

    Cons

    They are too focused on home office employees. There is not enough focus on providing the same opportunities for people in the field, like career growth and training classes. Not everything can be duplicated, but they could do better to make all employees feel included. It seems like men have a lot more opportunity than women. There are not many women leaders above middle management even though more women work there than men. Men move up a lot faster in the company. I think they are paid more than women too.

    Advice to Management

    Managers need to learn how to communicate better. They have favorites and give them all of the opportunities. They should do more help the average employee learn new skills instead of writing them off as average.


  10. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Worcester, MA
    Former Employee - Intern - Hourly in Worcester, MA

    I worked at Hanover Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, great compensation, convenient location

    Cons

    boring work, stiff envirnment, little direction


  11. Solid company to work for; Hanover has made strides in many personnel areas

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hanover Insurance full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The Hanover has made transformed itself in many ways, including improving its overall financial strength, but also as a company that attracts superior talent. I was able to develop my skills and experience considerably while there.

    Cons

    As with many companies, work-life balance can be a challenge here. Departments can be somewhat understaffed, creating addition weight for incumbent staff. Compensation can be somewhat depressed compared to Boston.



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