Hanover Research

  www.hanoverresearch.com
  www.hanoverresearch.com

Hanover Research Reviews

Updated July 30, 2014
Updated July 30, 2014
41 Reviews
3.6
41 Reviews
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Peter G. Dodge
12 Ratings

14 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    It's getting better all the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Analyst in Arlington, VA
    Current Employee - Content Analyst in Arlington, VA

    I have been working at Hanover Research full-time

    Pros

    First of all, I can't imagine finding a cooler group of people to work with. I would be friends with my coworkers had we met in some other situation, and I think that is pretty rare. They're amazing people and they are my favorite part of Hanover. Speaking about the education side of research, projects are often objectively interesting. Higher ed researchers get exposed to a large number of topics and research methodologies, including the increasing use of primary research. Most projects are reasonably enjoyable, but if you don't like what you're doing, you know you'll be through with it in a week. Managers are usually responsive and offer insight into project expectations. The company clearly has an eye towards improvement and they really care about worker satisfaction. Management strives to develop a greater sense of collaboration and long-term vision among researchers. Employees who carve out a path for themselves will absolutely do well. As far as benefits and compensation are concerned, I am satisfied, and I was definitely pleased at the recent company-wide increase in PTO.

    Cons

    The work of a researcher can, over time, become tiring. It can be difficult to keep in mind the ultimate impact of what you are doing as a researcher because you are always onto the next thing and often are crunched at deadlines. You'll do better if you can set aside your perfectionist tendencies and think about how you can effectively answer a question *in the time given.* Fast readers/writers will also do well. But, given a couple of years in research, you will probably want to move on to something with more variation in workload and more responsibility. That can be challenging. In the same way that employees who carve a path for themselves will succeed, those who do not will probably grow bored in time. To succeed in research, you either need to be a superstar researcher, which will enable you to find a niche where you can be a research specialist or will let you move into client-facing roles, OR you need to find some other area of interest and pursue that. If you're good - but not great - at research, you may find it hard to move to those roles. Still, if you find something you can be great at, Hanover will reward you for that in time and I do believe they value people who work hard and find their strengths.

    Advice to ManagementAdvice

    Continue to invest in researcher satisfaction and long-term career development and let us know that you value us, particularly around the time researchers start to feel fatigue. Upward reviews, surveys, and so forth have been helpful. Transparency is also key. Also, while it has been undeniably good to hire some external CDs, it is unclear to researchers whether we are still wanted as CDs as well, so making our career path options really clear would be helpful.

    Recommends
    Positive Outlook
    No opinion of CEO

    Hanover Research Response

    Aug 3, 2014CHRO

    Thank you for your feedback. We are glad to see that you are seeing the changes and improvements we are making constantly in response to staff feedback. I appreciate the feedback about keeping staff ... More

  2.  

    it;s good here, people are nice, training sessions are various.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Arlington, VA
    Current Employee - Intern in Arlington, VA

    I have been working at Hanover Research as an intern (less than an year)

    Pros

    Professional environment, nice people, good training

    Cons

    time stress, a lot of projects, a lot of new things to learn, far from my home

    Advice to ManagementAdvice

    balance your time and work efficiently

    Recommends
    Positive Outlook
    Approves of CEO

    Hanover Research Response

    Aug 3, 2014CHRO

    Thank you for your feedback on your internship experience. We are glad that you enjoyed the people, training and environment. Hanover's internship program aims to give all of our interns the same ... More

  3. 1 person found this helpful  

    Fast-paced environment at a small but growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Hanover Research full-time (more than 5 years)

    Pros

    Talented and fairly young employee pool. Great benefits.

    Cons

    Lean leadership team which also tends to be on the younger, less experienced side.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Great Company to Launch your Career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Hanover Research full-time (more than an year)

    Pros

    Across my year and a half at Hanover, I've found the company to be an excellent transition point from college into the professional world. Hanover gives entry level employees an opportunity to grow within the organization, move up in the company, and try positions across departments. Working at Hanover is certainly a learning experience--providing professional development opportunities and visibility into senior management for all employees along their career paths. For my young age, I feel I was given a great deal of responsibility and felt truly empowered in my interactions with senior management. My ideas had a frequent forum to be heard and I feel that I had the ability to create change in the organization.

    - Benefits: 100% paid medical + fun perks like happy hours, Redskins/ Caps tickets, and annual parties/company gatherings

    - Community Outreach: Hanover believes in providing opportunities outside of the workplace, including a strong community partnership with a local non-profit and an annual company-wide day of service

    Cons

    Hanover is definitely a work hard atmosphere, so be prepared to put your all into your daily work and rise to high expectations.

    Positive Outlook
  6. 1 person found this helpful  

    Excellent business model, inconsistent satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate in Washington, DC
    Current Employee - Research Associate in Washington, DC

    I have been working at Hanover Research full-time (less than an year)

    Pros

    Great benefits (free, excellent health coverage plus eye and dental)
    Good co-workers
    Education and grants practices provide the opportunity to make a positive difference
    Good leaders and management
    Growing quickly, with high 'customer' satisfaction

    Cons

    Engagement and job satisfaction varies depending on the project
    Workflow and style leads to very little social interaction in the workplace
    Limited professional growth trajectory
    Employees often do not stay very long

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great starter job, with opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hanover Research full-time (more than 3 years)

    Pros

    Great flexibility with work schedules, and my colleagues are intelligent, kind, and fun. The workload is typically quite varied, so it's a chance to learn about different research/writing styles and about a lot of different subjects.

    Cons

    Upper management can be a little naive when it comes to understanding the researcher's perspective, so it requires initiative on the employee's part to talk about one's needs, wants, and desires related to any aspect of work. The receptivity of upper management varies greatly across Content, HR, and C-suite level positions. Tread with care.

    Advice to ManagementAdvice

    Listen to the researchers. They're where innovation will come from - they want to help, but they're not heard. If you let this go too long, it will create an unbreakable culture of sulking and dissatisfaction.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    A great company for young researchers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Associate in Washington, DC
    Current Employee - Senior Research Associate in Washington, DC

    I have been working at Hanover Research full-time (more than an year)

    Pros

    Researchers have a lot of freedom as long as work is done well and on time. Researchers manage their own projects and have the opportunity to design and carry out projects from beginning to end. Hanover encourages methodological creativity and innovation in the research process.

    This is a young company filled with young people. Performance trumps age and experience.

    The business model is profitable and there are few competitors. Most of Hanover's challenges have been caused by rapid growth.

    Cons

    Hanover is a great place for self-starters that like to manage themselves. Hanover is a poor fit for people that need frequent collaboration, management, or assistance. While help is always available, you are still very much on your own.

    Career pathing is unclear. Many employees have found success by carving out new roles or becoming experts in niche research methodologies. Hanover is trying to become more transparent in its promotion process.

    The research office can be too quiet and Hanover does not promote many social events. There is a core happy hour group.

    Advice to ManagementAdvice

    Content team needs more incentives for performance, similar to what the sales team has. The sales team needs more research knowledge and career support, similar to what the content team has. Most of these issues will be ironed out over time.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Hanover is the ideal landing spot for motivated people who want to start a career with a rapidly growing company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Director in Washington, DC
    Current Employee - Development Director in Washington, DC

    I have been working at Hanover Research full-time (more than an year)

    Pros

    -The company recognizes individuals for hard work and rewards success both financially and with promotions
    -Since the company is growing rapidly, it is possible to move up the ranks quickly if one is willing to put in the necessary work
    -Ability to change career paths, Hanover allows for vertical movement into different divisions
    -A great place to gain exposure to various aspects of business, the job never becomes mundane
    -Senior management is open to input, employees' voices will always be heard

    Cons

    -Chain of command can be unclear at times
    -New employee training needs to become more standardized

    Advice to ManagementAdvice

    There needs to be a formal on-boarding process for new employees so that everyone has the same opportunity to succeed.

    Recommends
    Positive Outlook
  10. 2 people found this helpful  

    Great opportunity for talented and driven individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Hanover Research full-time

    Pros

    - Hard work and talent do not go unnoticed. With the fast growth of the company and a meritocratic culture, there is no need to 'wait your turn' before promotion.
    - A company culture that strikes the right balance between ambition and hard work, and socialization and community service. Happy hours, potlucks, trivia nights, and charity events are encouraged and well-attended.

    Cons

    - As mentioned many times in these reviews, professional development and training programs are sorely needed. Currently, the employees who have been successful are those who haven't needed much help in terms of training. Instituting a new employee training program would help build confidence and satisfaction for many others who might find much of the work (for both Content and Business Development) to be challenging.
    - As a researcher on the Content side, and it be easy at times to feel like a cog in the machine. More could be done to encourage every employee to understand the 'big picture'.

    Advice to ManagementAdvice

    Growth is great, and there is no lack of applicants for the growing number of positions, but more could be done to ensure current employee satisfaction and retention.

    This needn't require pay increases/more vacation time (although those would be nice!), as great gains could be made through more simple increases to training, communication and openness.

    Recommends
    Positive Outlook
  11. 4 people found this helpful  

    Valuable for those interested in education research.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Research Associate in Washington, DC
    Current Employee - Research Associate in Washington, DC

    I have been working at Hanover Research

    Pros

    I am a fairly new employee at Hanover, so I don't have any perspective on how it is to work here long-term. I am very satisfied with my experience so far. I like learning in-depth on topics which are of interest to me (I'm very interested in education) and learning about a new topic every week or so. People are nice. I feel supported.

    Cons

    It can be hard to write lengthy papers in a short amount of time. I sometimes worry that I'm not doing as good of a job as I could be, or as good as others are doing.

    Recommends

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