Harland Clarke

  www.harlandclarke.com
  www.harlandclarke.com

Harland Clarke Reviews

Updated October 14, 2014
Updated October 14, 2014
125 Reviews
3.2
125 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harland Clarke President and CEO Chuck Dawson
Chuck Dawson
63 Ratings

Review Highlights

Pros
  • The company does have good benefits (in 11 reviews)

  • Good pay, good benefits, room to grow (in 10 reviews)


Cons
  • Cost cutting is the only game in town (in 7 reviews)

  • Check order is a dying industry and no future in that line of work (in 6 reviews)

More Highlights

41 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A good start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Artist in New Braunfels, TX
    Current Employee - Production Artist in New Braunfels, TX

    I have been working at Harland Clarke as a contractor (less than an year)

    Pros

    friendly people, plenty of work to be done, relatively up to date office, good communication between employees, wide variety of people work there

    Cons

    plenty of technical blockers, production can be slow, work in position can be very dull and redundant.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    An amazing company to work for. They have fun and enjoy working with the entire office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Manager in Colorado Springs, CO
    Former Employee - Quality Assurance Manager in Colorado Springs, CO

    I worked at Harland Clarke full-time (more than 10 years)

    Pros

    This company offers several opportunities to volunteer in our community. They have a great Diversity and Inclusion team, as well as above average training.

    Cons

    No longer have a call center in Colorado. The closure did not offer paid transfers for anyone wanting to stay with the company.

    Advice to ManagementAdvice

    Make certain each employee is given the rate of pay they deserve.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    One of my best call center experiences, in a leadership role.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Specialist II in Colorado Springs, CO
    Former Employee - Training Specialist II in Colorado Springs, CO

    I worked at Harland Clarke full-time (more than an year)

    Pros

    The commitment of leadership to upholding core values and maintaining a culture of integrity made my two years with Harland Clarke some of the best in my career.

    Cons

    The closing of the facility where I worked and moving operations to another state cut short my time with this company. Advancement opportunities in my field were very limited.

    Recommends
    Neutral Outlook
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  5.  

    knowledgeable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rebate Specialist in San Antonio, TX
    Current Employee - Rebate Specialist in San Antonio, TX

    I have been working at Harland Clarke full-time (more than 3 years)

    Pros

    Learned a lot! Encourage process improvements. Open to ideas. A very professional atmosphere. Enjoy working with the people there. Management knows what there doing. Loved most of the perks (for example tickets to games).

    Cons

    Worked long hours and pay did not compensate for it. Very strict on PTO even though your Salary even if you worked long hours during the other days of the week. This possibly depends on managers though.

    Advice to ManagementAdvice

    Management worked as much as possible with their employees but stress level at certain times during peak hours can sometimes cause people to not communicate well so possibly some ideas on how people can relieve this stress a bit better?

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    "Not paid enough for the work, no support once you are hired on."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ContactCenter Support in San Antonio, TX
    Current Employee - ContactCenter Support in San Antonio, TX

    I have been working at Harland Clarke full-time (less than an year)

    Pros

    Nice environment, very customer driven, tuition assistance was nice
    systems are easy enough to use, Benefits are good

    Cons

    Supervisors are not around enough during on the phone hours. not good about keeping your schedule up to date for the week. Saturday rotational shifts could fall during a week you have scheduled to be out of town without your knowledge.

    Advice to ManagementAdvice

    Please make sure that the technology tools you give us to balance our work/life are up to date so we do not have to rely on being in the building to make sure what our schedule is for the week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    awesome work enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Greensboro, NC
    Former Employee - Anonymous Employee in Greensboro, NC

    I worked at Harland Clarke full-time (more than 8 years)

    Pros

    great people, fun job if you like fast paced enviroment

    Cons

    worked at st pete plant last 4 years of 10 year employment upper management was mostly hispanic which was good for the large hispanic population of employees but not for the non-hispanic employees definate favoritism shown no amount of complaints alleviated the problems thankfully when clark america bought harland that plant was shut down many employees relocated to other sites. however the greensboro nc plant was an absolutely great place to work with excellent benefits and awesome management

    Advice to ManagementAdvice

    recognize your most valuable employees and their work ethics

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    A good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Leader in Glen Burnie, MD
    Former Employee - Production Leader in Glen Burnie, MD

    I worked at Harland Clarke full-time (more than 10 years)

    Pros

    Good salary & benefits. Good secured place to work.

    Cons

    Could be very demanding at times.

    Advice to ManagementAdvice

    Management was fairly good. Treated with respect.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great learning experience as a fresher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harland Clarke full-time

    Pros

    Great team leaders who inspire you to work and very good work place to learn and have fun. Compensation and career growth is better.

    Cons

    Number of human resources is less and team sizes are small which sometimes makes you feel less lively when it comes to work and fun.

  10.  

    Good company to work for, with stellar leadership (at the time).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Atlanta, GA
    Former Employee - Systems Engineer in Atlanta, GA

    I worked at Harland Clarke full-time (more than 8 years)

    Pros

    Leadership is fantastic, and always communicative. Company is very customer-focused, and that makes for a very effective team, regardless of your role.

    Cons

    It's a big company, and it's easy to get a bit lost there. Like most large companies, there are plenty of silos, and lots of tradition. Lots of "because we've always done it this way".

    Advice to ManagementAdvice

    Keep looking at improving by listening to employees.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Overall, the company has great core values to apply oneself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSS Supervisor II
    Current Employee - CSS Supervisor II

    I have been working at Harland Clarke full-time (more than 8 years)

    Pros

    The company is very involved in community projects with United Way across the nation. They do a very good job in organizing their campaign and getting everyone involved. The core values in place by the company are great and is systemized across all facilities.

    Cons

    The company is "over" process oriented. There are too many hoops to jump through to get things done and causes "slow down" of project implementation. The company has very poor employee recognition for those that thrive off of it. They need to do a better job in providing that to all employees across the board.

    Advice to ManagementAdvice

    Communicate more effectively.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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