Harris Teeter Reviews

Updated June 5, 2015
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Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
4 Ratings

Pros
  • Profit sharing bonus checks, given twice a year, are also a nice perk (in 38 reviews)

  • Customer service is number one priority (in 35 reviews)

Cons
  • poor communication within the store management to their employees (in 29 reviews)

  • Customer Service no longer there (in 26 reviews)

More Pros and Cons

28 Employee Reviews

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  1. Helpful (1)

    The struggle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Clerk in Wake Forest, NC
    Current Employee - Deli Clerk in Wake Forest, NC

    I have been working at Harris Teeter part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Weekly pay has been very helpful. Honestly don't have anything else to say about its pros.

    Cons

    Very high expectation for very low pay.
    Feels like your in no winning situation.
    Management gives you false hope about career opportunities. Very high intense work and stress. Management tries to use you.

    Advice to Management

    Do better


  2. Fresh Foods Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fresh Foods Clerk in Davidson, NC
    Former Employee - Fresh Foods Clerk in Davidson, NC

    I worked at Harris Teeter

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It was a paying job.

    Cons

    Only giving them one star because I can't give them no stars. They suck. They verbally abuse their employees in front of customers. The first day I was there, my manager had me standing at the sink singing the birthday song in front of customers because he said I took too long to wash my hands. The last day of my two week notice, they wrote me up and fired me. My manager had been working me five hours straight without a break, and I have foot problems, so I would be unable to stand up the next day, so they said I had excessive absences, even though I had a doctor's note each and every time. Then they sent me back to the deli to finish my shift. About the third insult from the assistant manager, I calmly took off my hat, badge and apron, walked up to the customer service desk, handed the clerk my badge and told her I wasn't being paid enough to let them insult me, then went and clocked out. Repeated calls to HR to complain about the situation have been ignored. This is a very bad company, with very bad management. I would not advise anyone work there unless they couldn't find work anywhere else.

    Advice to Management

    Stop treating your employees like crap. And believe me, I intend to make this situation public to as many people as I can, and I know a lot of people.


  3. Starbucks Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Starbucks Clerk in Waxhaw, NC
    Former Employee - Starbucks Clerk in Waxhaw, NC

    I worked at Harris Teeter part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pros for working at Harris Teeter was that you got a 10% discount and you get a ton of hours because the store is usually busy-- at least where I worked. Another pro was that since I worked as a Barista, I didn't have to deal with all the bagging and getting carts whereas Harris Teeter employees had to. You get paid above minimum wage which is was pretty awesome.

    Cons

    The managers are terrible... and I am not exaggerating. The managers pretty much expect you to be available all the time and never have any life outside of Harris Teeter. Also, customer service is the number one important thing at Harris Teeter, so even if a customer is just down-right rude to you to have to be super nice to them-- and expect management to take their side. Also, you had to take these ridiculous monthly tests and check in every month to hear about how to be nice to customers.

    Advice to Management

    Be nicer to your employees. Honestly, all they are trying to do is make a little extra-cash and be respected.


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  5. DON'T WORK HERE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Charlotte, NC
    Former Employee - Cashier in Charlotte, NC

    I worked at Harris Teeter

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    None, best thing I ever did was quit

    Cons

    Steelecroft location - the worst place I ever worked, management unprofessional, the rudest customers, lazy immature office employees don't waste your time working here go work for Publix I did it's where working is a pleasure !!

    Advice to Management

    Replace your office customer service staff
    They are rude to the employees and you have some office management that should be replaced as well. Need to clean the store registers are filthy never cleaned.


  6. because of all that goes on with Management this Company is very Stressful, and it is don't hire enough people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fresh Foods/Deli-Bakery Customer Service Clerk in Charlotte, NC
    Former Employee - Fresh Foods/Deli-Bakery Customer Service Clerk in Charlotte, NC

    I worked at Harris Teeter full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    This company have great benefits, Great training to prepare the associates for their job, and safety classes as well are taken very seriously.

    Cons

    It's always a big confusion with management. One don't know what the other one is doing. Too many Managers telling you what to do and they all want something different. No Communication between them or the associates.

    Advice to Management

    Stop being jerks..


  7. Run while you can.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Starbucks Clerk in Chapel Hill, NC
    Former Employee - Starbucks Clerk in Chapel Hill, NC

    I worked at Harris Teeter part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Only thing that comes to mind is 10% discount on HT brand grocery items.

    Cons

    Customer service managers are downright rude to new hires. Department managers do not bother to learn the jobs of their employees, yet expect new hires to train other new hires. Understaffing causes total failure of any quality customer service, yet you are called into the office on customer complaints.

    Advice to Management

    Try being helpful and friendly to new hires while they are getting their training done. Try to resolve under staffing issues. (Upper management seems to think staffing at 60% of what is needed is saving money, while exorbitant turnover of hourlies is the result).


  8. Helpful (2)

    Awful awful awful!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Starbucks Clerk in Chapel Hill, NC
    Former Employee - Starbucks Clerk in Chapel Hill, NC

    I worked at Harris Teeter part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Weekly paycheck, and the starting pay (at least for me) is technically above minimum wage. If it had been minimum wage, though, my weekly paychecks wouldn't have been appreciably different.

    Cons

    Horribly inconsistent management, immoral (and borderline illegal) scheduling practices, no overtime or holiday pay, and no attempts by management to treat their employees with any sort of respect.


  9. A walk on the retail side

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Raleigh, NC
    Former Employee - Assistant Manager in Raleigh, NC

    I worked at Harris Teeter full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great bonus potential for ALL employees, great vacation/personal hour scale, fast paced and every day is interesting. Customer base is primarily kind.

    Cons

    Mico Management, 'On Call' procedures odd, open MOST holidays and will not pay time and half for working, non regulars are rude and misinformed, management concerned over making labor/bonus than building great staff

    Advice to Management

    Learn to manage with integrity. Build your teams, grow their experiences and you will have a well oiled machine that makes numbers. Also, give people a chance to progress and stop lying to them about possibilities that won't happen.


  10. No future here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stocker in Morrisville, NC
    Former Employee - Stocker in Morrisville, NC

    I worked at Harris Teeter part-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    They will hire anyone as a part-time employee.

    Cons

    They pay is low and they want you to treat this like a full-time job.

    Advice to Management

    Pay more and give more opportunities for advancement.


  11. Don't judge a book by its cover

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Shift Grocery Stock in Charlotte, NC
    Current Employee - Third Shift Grocery Stock in Charlotte, NC

    I have been working at Harris Teeter part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits "if you're full time" Opportunities to advance "if you know the right people." as a part timer, never went below 20 hours so I guess that's good for $10 hr for a 3rd shifter. They really try to motivate you to suceed... hmm..

    Cons

    -They do not hire enough people, you can be scheduled from 10pm-6am and when you try to leave at 6 you're told "You can't leave until said job and area is done" Which there is no policy in their handbook or any rule that states they can. Sometimes you don't get a break or the manager/supervisors who usually have no idea what they're doing just talk over you and keep telling you what to do next . No gratitude whatsoever, personally I spent and went the extra mile to make an aisle look perfect, all my supervisor could do (mind you only there for 1.5 weeks ) Is how I should have done it over an hour ago, that I'm too slow, and I need to move faster (yet the other 1-3 people who work grocery move like slugs and don't get a thing said to them. The Favoritism is absolutely smack dab obvious, the managers seem to have no clue most times. Try to reason with them that you don't think your in the best spot, they tell you to apply to another position (but don't really help you further than that.) You get overworked and never thanked, or appreciated for it. Basically when interviewed and hired they give you a song and dance about how they strive to be the best, maybe to customers, but the way they treat their employees, I would more expect from walmart than a company that strives to be friendly and customer and equal work zone oriented. I have only been working for 2 weeks and not one real positive thing to say than besides what is on the paper or their advertisments!

    Advice to Management

    Here is my advice to management, Learn how to treat your employees a heck of a lot better for what they punch in and do for you every day/night. When I come in to work, and I deal with others, I am friendly as can be, I was raised to treat customers, workmates like you would family, make them comfortable, for a company that bases itself on "Diversity" you are the farthest thing from it. I know Kroeger bought Harris Teeter over, and Publix has come into town. Nailing people for doctors notes calling in sick.. How ridiculous, ever stop and think maybe the employee who called in has no insurance? and can't afford to see a doctor? or maybe they are being courteous and not wanting to come in and contaminate the products your so kindly selling to your customers? no and I think this is a serious problem. I am not one to usually be a stickler or nitpick, but the two weeks I have been with the company , it has been nothing but nightmares. No one should have the sense of dread or uneasy ill feeling when they have to come work for you, Yes work should be work but, there's a difference between hard work, and cracking a whip and not ever saying thank you. Some companies have a bad store or some stores have a bad manager, but please for future reference, Take your employees concerns and needs more seriously, don't ignore them, Customers are important, but so are the employees who put in hour after hour, spending some of the money they broke their backs and butts for to keep your company profiting, learn how to treat them like human beings and not work mules . Please consider restructuring, and retraining your management especially in people skills!

    I'd expect this behavior from juveniles, not professionals, take some lessons from the people at corporate or the ones who run the 4 hour classes you send your employees to, I will say those people who ran my class were amazing, and wish I could work in their stores they seem nice!



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