Harris Teeter

www.harristeeter.com

Harris Teeter Reviews in North Carolina

Updated January 3, 2015
Updated January 3, 2015
486 Reviews
3.3
486 Reviews
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Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
41 Ratings

Review Highlights

Pros
  • bonus checks are great, very family friendly, good training (in 38 reviews)

  • I had a great time working with everyone except any of the customer service managers (in 35 reviews)


Cons
  • poor communication within the store management to their employees (in 29 reviews)

  • Customer service micro-manages the front-end employees down to their bathroom breaks (in 26 reviews)

More Highlights

62 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Do not work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Wilmington, NC
    Former Employee - Cashier in Wilmington, NC

    I worked at Harris Teeter part-time (more than 3 years)

    Pros

    Used to give bonus checks, mostly friendly staff and nice products and facilities good food and other fresh products, easy to get hired

    Cons

    Stuck up customers, poor management and middle management low profit stock options, they used to urine test but have switched to saliva

    Advice to ManagementAdvice

    Stop treating your employees like crap and put people that know how to manage in a management postion

    Doesn't Recommend
    Neutral Outlook
  2.  

    Employee for two years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Clerk in Raleigh, NC
    Former Employee - Customer Service Clerk in Raleigh, NC

    I worked at Harris Teeter full-time (more than a year)

    Pros

    It's easy to get promoted and get raises if you do what you're supposed to do and not mess around. Be reliable and don't argue with customers and you won't have any problems. You get bonus check which I loved.

    Cons

    Pay isn't great but like I said, don't mess around and you can have opportunities for advancement.

    Advice to ManagementAdvice

    Stop taking advantage of how hard your employees work. Pay needs to be better for people who deserve it.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Dairy/Frozen clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Frozen Dairy Clerk in Charlotte, NC
    Former Employee - Frozen Dairy Clerk in Charlotte, NC

    I worked at Harris Teeter part-time (more than a year)

    Pros

    Its an ok place to work. Its retail so what can expect. Typical long days, some boring, some fast pased. The freezer can be cold. Especially when you start your shift and haven't warmed up yet.

    Cons

    Hours are never at your convince.

    Advice to ManagementAdvice

    loosen up. don't be so tight. Employees work better

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Pick your department wisely

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at Harris Teeter part-time (less than a year)

    Pros

    Flexible schedule, good company overall with great benefits for full time. Part time benefits after 60-90 days but only dental and vision which doesn't work for someone with children or seeking more.

    Cons

    Benefits are not great for part time, once hired, you see how disorganized they really are (depending on your store). Not enough employees therefore managers are overworked and stressed constantly. Management says there is room to move up but they know it won't happen, very disappointment for someone looking to grow with company.

    Advice to ManagementAdvice

    Don't give false hope in interviews and if someone tells you the department or area they are better in, placing them elsewhere may not ever be the right fit. Maybe be ok to keep looking for suitable candidates. Offer more advancement to employees within that show interest in moving up

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Not my cup of tea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Harris Teeter Cashier in Charlotte, NC
    Former Employee - Harris Teeter Cashier in Charlotte, NC

    I worked at Harris Teeter part-time (less than a year)

    Pros

    They have pretty good benefits and they are very thorough with customer service. They provided quick and easy training that made you feel prepared for the job

    Cons

    Not many cons. It really varies from store to store. I guess my only con is that they don't actually fire you, they just stop putting you on schedule without much of an explanation

    Recommends
    No opinion of CEO
  7.  

    Decent First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Harris Teeter Cashier in Davidson, NC
    Current Employee - Harris Teeter Cashier in Davidson, NC

    I have been working at Harris Teeter part-time (less than a year)

    Pros

    Decent Discounts, nothing really special

    Cons

    Nothing exceptionaly bad, sometimes boring

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Good Pay but Terrible Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Clerk in Greensboro, NC
    Former Employee - Customer Service Clerk in Greensboro, NC

    I worked at Harris Teeter part-time (more than 5 years)

    Pros

    I had a great time working with everyone except any of the customer service managers. They offer nice bonuses two times a year and there is room to be promoted to other positions in the company.

    Cons

    Every customer service manager that I had aside from two. Store managers never seem to work as hard or be as helpful as the co-managers I worked with. Pay increases way too slowly. Having to be 'on call' during periods where the store might be busy; this should only be tolerated in regards to emergency and healthcare workers, not people making barely above minimum wage.

    Advice to ManagementAdvice

    Be nicer to your employees. Increase base pay and offer incentives to hard workers.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Fast Paced/Depends on Who you work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Harris Teeter Cashier in Greenville, NC
    Current Employee - Harris Teeter Cashier in Greenville, NC

    I have been working at Harris Teeter part-time (less than a year)

    Pros

    Fast Paced, Customers, Repeat Business, Simple

    Cons

    The times when there is nothing else to do, Young people hired are dramatic

    Advice to ManagementAdvice

    Hire more baggers

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great Customer Service and Co-worker's, Horrible treatment of employee's!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Durham, NC
    Former Employee - Cashier in Durham, NC

    I worked at Harris Teeter full-time (more than a year)

    Pros

    Loved interacting with the customers.
    Great Company policies and training for Superior Customer Service.
    Loyal Customer base.

    Cons

    Horrible treatment of employee's.
    Really crappy On-Call system for employee's.

    Advice to ManagementAdvice

    Better training needed for upper management.
    Better pay for your harder worked employee's.
    Need a clearer path for advancement for promotions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    High-End Grocery Store That Has World Class Expectations Of Employees While Paying Sub-Middle Class Wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Shift Stocker in Charlotte, NC
    Current Employee - Third Shift Stocker in Charlotte, NC

    I have been working at Harris Teeter full-time (more than 3 years)

    Pros

    +Company Profit Sharing and Medical Plans even for part-time employees, something that I have never seen elsewhere.
    +Promotes positive attitudes among employees and emphasizes customer service
    +Great stability and company growth
    +Allows "empowerment" to its employees in being able to solve customer service issues without micro-management
    +Has a consistent organized structure that allows transferred employees to easily acclimate to new stores

    Cons

    --Embarrassingly low pay. Despite being a renowned grocer on the echelon of Wegman's, Publix, and Market Basket, Harris Teeter's pay rate is significantly lower, on par with chains like Food Lion. I once applied to transfer to another store that would allow me to work 3rd Shift, and despite the hiring manager and I having an instant rapport, he balked at paying my "high" rate of 9.50/hr, saying that most of his full-time 3rd shift stockers were in the range of about 8.00/hr.
    How can anyone make a living on that kind of salary? Especially after the deduction of medical benefits and taxes?
    Embarrassing.
    --Shamelessly anti-union, although that's to be expected of a company headquartered in the most union-unfriendly state in the union. It's made worse however by the fact it has a reputation of offering "generous" benefits to its employees.
    --Blatant cronyism in terms of store management. Terrible store and department managers are either protected (if they are in with the right people) or shuffled around until they are frustrated enough to quit. In meanwhile, the employees under them are made to suffer under these petty despots.
    Being a good-looking blonde woman is a fast-track to upper management even if you have the worst personality or have absolutely no idea how to do your job.
    --Store management will never, ever take the side of an employee against a manager unless you somehow have immaculate evidence that even Batman couldn't find a flaw with.
    --Many store managers are far more absorbed in their own bonuses and advancement in the company than anything else at all dealing with their own store, company, or employees.

    Advice to ManagementAdvice

    Don't forget that your workers are customers as well--your most IMPORTANT customers.
    If you actually treated your employees as well as you do your other customers, HT would be the best retail chain in America.

    Recommends
    Positive Outlook
    No opinion of CEO

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