Harris Teeter

  www.harristeeter.com
  www.harristeeter.com

Harris Teeter Reviews in North Carolina

Updated October 18, 2014
Updated October 18, 2014
434 Reviews
3.2
434 Reviews
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Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
24 Ratings

Review Highlights

Pros
  • bonus checks are great, very family friendly, good training (in 37 reviews)

  • I had a great time working with everyone except any of the customer service managers (in 33 reviews)


Cons
  • poor communication within the store management to their employees (in 28 reviews)

  • Customer service micro-manages the front-end employees down to their bathroom breaks (in 26 reviews)

More Highlights

53 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Overall a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/U-Scan Cashier in Salisbury, NC
    Former Employee - Cashier/U-Scan Cashier in Salisbury, NC

    I worked at Harris Teeter part-time (more than an year)

    Pros

    Friendly customers usually because of being an upscale establishment. Better pay as well.

    Cons

    Some of the management in some of the stores don't care about the people.

    Advice to ManagementAdvice

    Listen to the employees on the bottom of the totem pole, they see and know what you don't.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Cashier in Matthews, NC
    Current Employee - Cashier in Matthews, NC

    I have been working at Harris Teeter part-time (more than an year)

    Pros

    Managers were fairly understanding and very willing to work with you (usually). Pay was pretty good for a first retail position. Profit-sharing bonus was a huge plus.

    Cons

    Sometimes people could be very childish; occasionally feel lack of respect. A lot of the time, your are just working with a bunch of high school kids who couldn't care less

    Recommends
    No opinion of CEO
  3.  

    Decent entry-level job, but little incentive to excel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk in Kernersville, NC
    Current Employee - Customer Service Clerk in Kernersville, NC

    I have been working at Harris Teeter part-time (more than an year)

    Pros

    Good initial training leaves all associates prepared to succeed upon being initially hired. Management has also always been flexible with me when working around another job and personal time.

    Cons

    Two promotions in my first six months of employment that added significant responsibilities and led to a less convenient schedule structure were regarded as lateral moves which did not merit pay increases. Any position lower than manager of a department is paid according to experience rather than merit, which can be frustrating to a new employee who desires to excel.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Front End Cashier, Bagger, U-SCAN Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Cashier in Huntersville, NC
    Former Employee - Front End Cashier in Huntersville, NC

    I worked at Harris Teeter part-time (more than 5 years)

    Pros

    Flexible scheduling, fun people to work with. Good part-time job for high schoolers. Offered a program where students who went off to college could come back on breaks and holidays.

    Cons

    Could be overly boring during slow nights. Management made you stand at the end of your register and basically do nothing when there were no chores, and talking to co-workers was frowned upon during these down times.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good program, but didn't feel appreciated.

    Former Employee - Cake Decorator in Huntersville, NC
    Former Employee - Cake Decorator in Huntersville, NC

    I worked at Harris Teeter part-time (less than an year)

    Pros

    customers expect high quality, training program is adequate, managers take their job seriously

    Cons

    lack of professionalism, perks, creativity

  7.  

    Great managers, excellent quality standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk in Wilmington, NC
    Former Employee - Deli Clerk in Wilmington, NC

    I worked at Harris Teeter part-time (more than an year)

    Pros

    Harris Teeter has many locations to choose from. The public opinion of this growing company is very positive because the stores are clean, the customer service is excellent, and the store managers regularly engage and interact with their patrons.

    Cons

    The hourly wage is not competitive at Harris Teeter. You could earn the same wage or more working with other retailers. I came to Harris Teeter with a college degree wanting to work part-time and they only offered slightly more than minimum wage.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great Job Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Clerk in Wake Forest, NC
    Former Employee - Customer Service Clerk in Wake Forest, NC

    I worked at Harris Teeter part-time (more than 3 years)

    Pros

    Worked with a Great group of people that were fun to be around.
    Gained responsibilities pretty fast so there's opportunities to develop yourself.
    Bonus Checks!!!
    Annual raise

    Cons

    Can be alot of work at times.
    Can be understaffed at times to cut costs.
    May get called in if too understaffed, throwing a wrench in personal plans outside of work.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk in Charlotte, NC
    Current Employee - Customer Service Clerk in Charlotte, NC

    I have been working at Harris Teeter full-time (more than 3 years)

    Pros

    Bonus Checks, the ability to move up within the company is there, yearly price-of-living raises for part-timers and yearly evaluation raises for full-timers.

    Cons

    Communication between corporate and store level is not as good as it should be. The technology (( registers and equipment )) is extremely outdated. Wanting rules to be enforced, unless the customer is unhappy then to heck with the rules.

    Advice to ManagementAdvice

    Upgrade the Registers and software used. Communicate better to the stores. And stay consistent. Get rid of rules/guidelines that are constantly waived for reasons of 'customer satisfaction'. What is the point of them if they are always waived?

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    My work is always appreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back-Up Scanning Coordinator in Cary, NC
    Current Employee - Back-Up Scanning Coordinator in Cary, NC

    I have been working at Harris Teeter part-time (more than an year)

    Pros

    The managers are always great, the customers are awesome because they really value our goal at having the best customer service therefore they appreciate it and they show you. They pay above minimum wage, and there are 2 bonuses a year regardless of the economy. Even when it was dropping in 2008, the associates still got their checks because the people at corporate forfeited theirs. (The company cares!) Also, this was my first real job besides babysitting and I definitely have learned a lot.

    Cons

    Sometimes I feel like I'm doing more work than I'm getting paid for but isn't that the case almost everywhere?

    Advice to ManagementAdvice

    Stop making such a big deal whether or not my sweater has the HT logo on it. It looks exactly the same as the one you sell, and unless you want to pay for my uniform, I am not going to buy it because I do not believe the customer cares as long as I have my name tag in obvious view.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Quite Pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fresh Foods Clerk in Boone, NC
    Current Employee - Fresh Foods Clerk in Boone, NC

    I have been working at Harris Teeter full-time (more than an year)

    Pros

    Good team work, friendly customers, friendly management.

    Cons

    Not enough help at times.

    Advice to ManagementAdvice

    Hire more people instead of grabbing people from other departments to fill in roles that are needed.

    Recommends
    Positive Outlook
    No opinion of CEO

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