Harris Teeter

  www.harristeeter.com
  www.harristeeter.com

Harris Teeter Reviews in North Carolina

Updated December 1, 2014
Updated December 1, 2014
465 Reviews
3.2
465 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
34 Ratings

Review Highlights

Pros
  • bonus checks are great, very family friendly, good training (in 38 reviews)

  • I had a great time working with everyone except any of the customer service managers (in 35 reviews)


Cons
  • poor communication within the store management to their employees (in 29 reviews)

  • Customer service micro-manages the front-end employees down to their bathroom breaks (in 26 reviews)

More Highlights

23 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Can be a great place to work, but politics is the name of the game. Who you know not what you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager in Charlotte, NC
    Current Employee - Assistant Customer Service Manager in Charlotte, NC

    I have been working at Harris Teeter full-time (more than an year)

    Pros

    Love my customers! 10% discount on store brands.

    Cons

    Random schedules and some managers play favorites

    Advice to ManagementAdvice

    Be more open and remember to thank your associates more

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The employees never seem to have a bad day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Dairy Frozen Manager in Charlotte, NC
    Current Employee - Assistant Dairy Frozen Manager in Charlotte, NC

    I have been working at Harris Teeter full-time (less than an year)

    Pros

    I like how much training is involved in learning the grocery/ perishable industry. They really make sure you have a good mentor, and are ready for the next level before promoting you.

    Cons

    Even if you have an advanced degree, you have to start at the bottom and work your way up. Also, working in the stores doesn't easily translate to working in the corporate office, even if you have a degree in business or IT.

    Advice to ManagementAdvice

    I think the store managers are doing a great job. It can be very stressful on the front-lines, so I only suggest that they try to stay happy at work. Negative attitudes trickle down faster than happy ones, and bad attitudes can have tremendous effects on sales.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Great place to work, very fun and enjoyable.

    • Career Opportunities
    Current Employee - Customer Service Clerk in Monroe, NC
    Current Employee - Customer Service Clerk in Monroe, NC

    I have been working at Harris Teeter part-time (more than 3 years)

    Pros

    The best reason to work here is the people I really enjoy seeing the regulars come back week after week. I also enjoy helping customers it makes me feel good seeing them walk away with a simile knowing that I just served them excellent customer service.

    Cons

    The only bad thing about Harris Teeter is the pay as a customer service clerk there are alot of duties to perform and I don't believe that making $8.20 is enough

    Advice to ManagementAdvice

    I believe that management should understand how much that we actually work and appreciate it a little bit more. I can tell that the managers that were former customer service managers appreciate us clerks more than a manager that has came from a different position. I also believe to be a manager, that they should be able to perform almost every single function in the store, but most of the time managers can't hardly do anything on the front end except for the basics.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Love customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Uncan Operator in Charlotte, NC
    Current Employee - Uncan Operator in Charlotte, NC

    I have been working at Harris Teeter part-time (more than 8 years)

    Pros

    I enjoy helping others and meeting new people everyday.

    Cons

    Having customers who come in on having a bad day , but cheering them up and conversating with them about any topics which will make they day.

    Advice to ManagementAdvice

    I love the employee of the month adwards and apprecaition for being with the company, they will train you for advancements, bonus every 6 months and educations scholorship

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager in Charlotte, NC
    Current Employee - Co-Manager in Charlotte, NC

    I have been working at Harris Teeter full-time (more than 10 years)

    Pros

    Great Pay and benefits if you can deal with the typical retail hours and shifts

    Cons

    Typical retail management hours and shifts.

    Advice to ManagementAdvice

    Well run company

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Office Associate in Matthews, NC
    Current Employee - Corporate Office Associate in Matthews, NC

    I have been working at Harris Teeter full-time (more than 5 years)

    Pros

    Associate Focused
    Room to Advance
    Profit Sharing
    Tuition Assistance
    Flexible Schedules

    Cons

    Not many PTOs
    Stressful Industry
    Hours can vary
    Dealing Customers
    Can't think of any more

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall I enjoyed my experience

    Former Employee - Cake Decorator in Matthews, NC
    Former Employee - Cake Decorator in Matthews, NC

    I worked at Harris Teeter part-time (less than an year)

    Pros

    The job of cake decorating is fun. My coworkers were nice to work with and the supervisor was very laid back...never saw him get angry with the employees. Harris Teeter has great customer service so I also never really had to deal with angry customers.

    Cons

    The hours for cake decorating are early since you have to have fresh cakes in the display case before the store gets busy. I did not get that many hours since they hired 3 cake decorators at the same time.

    Advice to ManagementAdvice

    Make sure there is an experienced employee to show new ones the ropes.

  9.  

    Excellent place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/U-Scan Cashier in Cary, NC
    Current Employee - Cashier/U-Scan Cashier in Cary, NC

    I have been working at Harris Teeter part-time (more than 5 years)

    Pros

    Great customer service and friendly staff. Great company to work for. Provide the best customer service around.

    Cons

    Some departments don't communicate with each other to provide the best experiences for the customers

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Director in Charlotte, NC
    Former Employee - Store Director in Charlotte, NC

    I worked at Harris Teeter full-time (more than 10 years)

    Pros

    Great Company to work for. It is the grocery business so it is very demanding. Freedom to do what you need to do to run the store.

    Cons

    Audits, Audits, Audits. If it can be audited it is an audit.

    Advice to ManagementAdvice

    Ease up on the audits and allow more time to run a store.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    HT Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager in Carolina, NC
    Current Employee - Assistant Customer Service Manager in Carolina, NC

    I have been working at Harris Teeter full-time (more than 3 years)

    Pros

    Awesome company to work for.

    Cons

    Often over looked for advancement. Still in favor of the good ole boys mentality or who's son or daughter fits the bill from higher up.

    Advice to ManagementAdvice

    Listen to what you associates say. Not just the ones you like.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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