Harris Teeter

www.harristeeter.com

Harris Teeter Reviews

Updated January 25, 2015
Updated January 25, 2015
491 Reviews
3.3
491 Reviews
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Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
45 Ratings

Review Highlights

Pros
  • bonus checks are great, very family friendly, good training (in 38 reviews)

  • I had a great time working with everyone except any of the customer service managers (in 35 reviews)


Cons
  • poor communication within the store management to their employees (in 29 reviews)

  • Customer service micro-manages the front-end employees down to their bathroom breaks (in 26 reviews)

More Highlights

84 Employee Reviews Back to all reviews

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  1.  

    fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dairy Clerk in Washington, DC
    Current Employee - Dairy Clerk in Washington, DC

    I have been working at Harris Teeter

    Pros

    its a job for those who dont have one. but it is not a job you can make a career out of.

    Cons

    low pay, managers manage by intimidation

    Advice to ManagementAdvice

    learn to manage and respect your employees.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Burlington, NC
    Former Employee - Sales Associate/Cashier in Burlington, NC

    I worked at Harris Teeter part-time (more than a year)

    Pros

    Will work with hours, low pay

    Cons

    Long hours standing, no breaks

    Doesn't Recommend
    Negative Outlook
  3.  

    Things aren't always greener on the other side...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grocery Clerk & Produce Clerk in Fort Mill, SC
    Former Employee - Grocery Clerk & Produce Clerk in Fort Mill, SC

    I worked at Harris Teeter (less than a year)

    Pros

    Steelecroft/Steelecreek, NC Location - Produce Clerk - STORE management outstanding people. Great group. Store is high volume. Higher end store to work for. Great Company Values. Biggest "pro" - store managers that know how to manage and treat employees with great respect.

    Fort Mill, SC Location...Midnight Shift Grocery Clerk - Everyone I encountered were such a joy to be around. From store management all they way down the line. That store gives new meaning to the term "Southern Hospitality" Would go back in a heart beat.

    Cons

    Steelecroft/Steelecreek - Produce department management team is arrogant as well as 95% of the employees that work in department. Very clicky & immature group of "children" in that department. 1 manager and 2 supervisors with 6-7 employees under them...Schools dont even have that kind of ratio. All 3 extremely unprofessional and tend to abuse thier "manager/supervisory" titles. Quit HT very abruptly with full remorse because of it.

    Fort Mill, SC - Working midnight shift, not getting full time and pay rate not wonderful for the very hard work we did, under staffed.

    Advice to ManagementAdvice

    Steelecroft/Steelecreek Location - I STONGLY suggest splitting the produce management team up. 3 managers/supervisors in one department most times working all at the same time seems like a waste of HT resources. Transfer one or 2 out of there and bring in one assistant. A mature experienced assistant that knows how to supervisor. Knows PEOPLE, not just how to stock produce foods. The UPPER store managers are AWESOME and know how to motivate and give credit where credit is due. I hated quitting there but that produce department team and most of the staff need to be split up. Its like being in 7th grade working in the produce department

    Fort Mill, SC - You have strictly night crew for the grocery departnent. I suggest hiring 2 day shift staff to fill back stock, provide customer service to shoppers and to ensure the isles are always blocked. I would come back without question if you would consider Full time 1st shift staff even at the $10 per hour I was making there...loved that store. Give me a call if that can happen ��

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Terrible work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baker and Deli/Bakery Clerk in Charlottesville, VA
    Former Employee - Baker and Deli/Bakery Clerk in Charlottesville, VA

    I worked at Harris Teeter part-time (less than a year)

    Pros

    Incredibly simple job. No complicated tasks, just strict time limits for everything i.e. all bakery products must be baked, cooled, packaged, documented, and put out on the floor by a specific time in the morning. There are manuals and binders that include every recipe, every product number, shelf life for every product, etc. The job really doesn't require much more than common sense, time management skills, and the willingness to be treated horribly by customers and still smile.

    Cons

    - Highly disorganized. Highly. Disorganized.
    - The required training videos are patronizing at best (we all know how to wash our hands) and will not prepare you for the actual job you do.
    - Rules govern everything down to how high you're allowed to stack pans.
    - At Harris Teeter I met the most unprofessional, backstabbing group of managers I had ever seen. I'm sure this varies from store to store.
    - Teamwork is nonexistent.

    I got a strong impression that the company is incredibly fearful of lawsuits.

    I was told that I was being groomed for a management position and was also offered a full-time position soon after I started. I declined the full-time position and left the job. I don't think anyone could have convinced me that staying with Harris Teeter and advancing within the company would have been worth the time spent there.

    Advice to ManagementAdvice

    - Make training hands-on and relevant
    - Introduce teamwork aspects to the work environment
    - Require at least some level of character, respect, and responsibility from your managers
    - You are a grocery store. None of your employees are falling for your "golden opportunity at Harris Teeter" façade.

    Doesn't Recommend
    Disapproves of CEO
  6. 2 people found this helpful  

    Seek employment elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grocery Manager
    Former Employee - Grocery Manager

    I worked at Harris Teeter full-time (more than 5 years)

    Pros

    Above average pay scale, got paid weekly

    Cons

    Long hours, audits, co-workers, management, expectations

    Advice to ManagementAdvice

    Hire people, you can't do everything with a crew of 3

    Doesn't Recommend
    Neutral Outlook
  7. 2 people found this helpful  

    Harris Teeter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Virginia Beach, VA
    Current Employee - Department Manager in Virginia Beach, VA

    I have been working at Harris Teeter full-time (more than 3 years)

    Pros

    great overall company to work for. There are many opportunities to learn other departments and move up in the company.

    Cons

    Kroger has taken over and many changes are happening. Hours are being cut all the time making it impossible to run a successful department with great employee moral.

    Advice to ManagementAdvice

    Always consider your employees and their opinions.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Spiraling downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Matthews, NC
    Former Employee - Customer Service Manager in Matthews, NC

    I worked at Harris Teeter full-time (more than 10 years)

    Pros

    Good benefits, nice customers, excellent product offering.

    Cons

    Labor cuts are drastic, each person is expected to meet unattainable goals. Customer Service no longer there.

    Advice to ManagementAdvice

    Please let some of the upper management wealth trickle down and translate into more labor provided at store-level. Bring back true Customer Service Excellence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Customer Service Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Clerk in Charlotte, NC
    Former Employee - Customer Service Clerk in Charlotte, NC

    I worked at Harris Teeter part-time (more than a year)

    Pros

    Bi-yearly bonus, 401K incentive, good co-workers

    Cons

    Poor management, awful hours, on-call shifts

    Advice to ManagementAdvice

    Get some managers and leadership that is actually efficient and understanding.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Not Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fresh Foods Clerk
    Current Employee - Fresh Foods Clerk

    I have been working at Harris Teeter part-time (more than 3 years)

    Pros

    -Most small workers and cashiers are all very nice
    -You're able to state your opinion to the management and talk with them
    -Benefits are good

    Cons

    -You're expected to be able to do everything if you work in a specific department, even if it's not the job you applied for or something you even know how to do
    -Management likes to disappear at most stores, not willing to help if you have a crowd of customers
    -If something goes wrong, blame is thrown on anyone except the one who is actually at fault,. which normally leads to said blamed person being terminated
    -Although you can state your opinion, nothing is ever done about something that may be wrong in the department unless its technology wise
    -the benefits are not worth the stress and exhaustion that you're going to be put through

    Advice to ManagementAdvice

    Each store should be given more hours to be able to hire more people to help all over the store to be able to handle the growth of sales that you are loving. Also make sure the managers don't run every time there is a crowd of customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    A love hate relationship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Assistant in Virginia Beach, VA
    Current Employee - Office Assistant in Virginia Beach, VA

    I have been working at Harris Teeter part-time (more than 3 years)

    Pros

    The co-workers are by far the best thing about Harris Teeter. Often times they are the only thing that keeps me from seeking other employment. Profit sharing bonus checks, given twice a year, are also a nice perk. Vacation time for part-timers is another great thing about Harris Teeter.

    Cons

    Management is one of the largest problems. They are extremely inconsistent with how things are run and what is expected of associates. Managers, especially on the front end, are also constantly switched around and swapped out between stores. This leads to many problems between management and employees. Hours are also another issue, one week you are scheduled 25 hours and the nest week only 9. The pay is also another large issue. Don't get me wrong, Harris Teeter starts employees out at more than most other stores. But they don't pay nearly enough when you advance in job positions. I went from being a cashier to customer service and all I received was an extra quarter and three times as many headaches. I also promoted from customer service to office assistant and didn't get anything but a title change. Its absurd that they will pay a new hire who comes from another company leaps and bounds more than someone who starts from the bottom and moves up. Great workers also undervalued, there isn't enough incentive to come to work, do a great job, and advance.

    Advice to ManagementAdvice

    My advice to management is to be consistent. If you are going to set rules and guidelines then everyone should have to follow and enforce them. Also to value the employees that you do have that are great at their job. These employees should be promoted and rewarded instead of used and abused. I see great employees give their all next to ones who could care less and it is a shame.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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