Harris Teeter

  www.harristeeter.com
  www.harristeeter.com

Harris Teeter Reviews

Updated November 23, 2014
Updated November 23, 2014
451 Reviews
3.2
451 Reviews
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Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
29 Ratings

Review Highlights

Pros
  • bonus checks are great, very family friendly, good training (in 38 reviews)

  • I had a great time working with everyone except any of the customer service managers (in 35 reviews)


Cons
  • poor communication within the store management to their employees (in 29 reviews)

  • Customer service micro-manages the front-end employees down to their bathroom breaks (in 26 reviews)

More Highlights

82 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Terrible work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baker and Deli/Bakery Clerk in Charlottesville, VA
    Former Employee - Baker and Deli/Bakery Clerk in Charlottesville, VA

    I worked at Harris Teeter part-time (less than an year)

    Pros

    Incredibly simple job. No complicated tasks, just strict time limits for everything i.e. all bakery products must be baked, cooled, packaged, documented, and put out on the floor by a specific time in the morning. There are manuals and binders that include every recipe, every product number, shelf life for every product, etc. The job really doesn't require much more than common sense, time management skills, and the willingness to be treated horribly by customers and still smile.

    Cons

    - Highly disorganized. Highly. Disorganized.
    - The required training videos are patronizing at best (we all know how to wash our hands) and will not prepare you for the actual job you do.
    - Rules govern everything down to how high you're allowed to stack pans.
    - At Harris Teeter I met the most unprofessional, backstabbing group of managers I had ever seen. I'm sure this varies from store to store.
    - Teamwork is nonexistent.

    I got a strong impression that the company is incredibly fearful of lawsuits.

    I was told that I was being groomed for a management position and was also offered a full-time position soon after I started. I declined the full-time position and left the job. I don't think anyone could have convinced me that staying with Harris Teeter and advancing within the company would have been worth the time spent there.

    Advice to ManagementAdvice

    - Make training hands-on and relevant
    - Introduce teamwork aspects to the work environment
    - Require at least some level of character, respect, and responsibility from your managers
    - You are a grocery store. None of your employees are falling for your "golden opportunity at Harris Teeter" façade.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Seek employment elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grocery Manager
    Former Employee - Grocery Manager

    I worked at Harris Teeter full-time (more than 5 years)

    Pros

    Above average pay scale, got paid weekly

    Cons

    Long hours, audits, co-workers, management, expectations

    Advice to ManagementAdvice

    Hire people, you can't do everything with a crew of 3

    Doesn't Recommend
    Neutral Outlook
  3. 3 people found this helpful  

    Spiraling downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Matthews, NC
    Former Employee - Customer Service Manager in Matthews, NC

    I worked at Harris Teeter full-time (more than 10 years)

    Pros

    Good benefits, nice customers, excellent product offering.

    Cons

    Labor cuts are drastic, each person is expected to meet unattainable goals. Customer Service no longer there.

    Advice to ManagementAdvice

    Please let some of the upper management wealth trickle down and translate into more labor provided at store-level. Bring back true Customer Service Excellence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Harris Teeter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Virginia Beach, VA
    Current Employee - Department Manager in Virginia Beach, VA

    I have been working at Harris Teeter full-time (more than 3 years)

    Pros

    great overall company to work for. There are many opportunities to learn other departments and move up in the company.

    Cons

    Kroger has taken over and many changes are happening. Hours are being cut all the time making it impossible to run a successful department with great employee moral.

    Advice to ManagementAdvice

    Always consider your employees and their opinions.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Customer Service Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Clerk in Charlotte, NC
    Former Employee - Customer Service Clerk in Charlotte, NC

    I worked at Harris Teeter part-time (more than an year)

    Pros

    Bi-yearly bonus, 401K incentive, good co-workers

    Cons

    Poor management, awful hours, on-call shifts

    Advice to ManagementAdvice

    Get some managers and leadership that is actually efficient and understanding.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Not Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fresh Foods Clerk
    Current Employee - Fresh Foods Clerk

    I have been working at Harris Teeter part-time (more than 3 years)

    Pros

    -Most small workers and cashiers are all very nice
    -You're able to state your opinion to the management and talk with them
    -Benefits are good

    Cons

    -You're expected to be able to do everything if you work in a specific department, even if it's not the job you applied for or something you even know how to do
    -Management likes to disappear at most stores, not willing to help if you have a crowd of customers
    -If something goes wrong, blame is thrown on anyone except the one who is actually at fault,. which normally leads to said blamed person being terminated
    -Although you can state your opinion, nothing is ever done about something that may be wrong in the department unless its technology wise
    -the benefits are not worth the stress and exhaustion that you're going to be put through

    Advice to ManagementAdvice

    Each store should be given more hours to be able to hire more people to help all over the store to be able to handle the growth of sales that you are loving. Also make sure the managers don't run every time there is a crowd of customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A love hate relationship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Assistant in Virginia Beach, VA
    Current Employee - Office Assistant in Virginia Beach, VA

    I have been working at Harris Teeter part-time (more than 3 years)

    Pros

    The co-workers are by far the best thing about Harris Teeter. Often times they are the only thing that keeps me from seeking other employment. Profit sharing bonus checks, given twice a year, are also a nice perk. Vacation time for part-timers is another great thing about Harris Teeter.

    Cons

    Management is one of the largest problems. They are extremely inconsistent with how things are run and what is expected of associates. Managers, especially on the front end, are also constantly switched around and swapped out between stores. This leads to many problems between management and employees. Hours are also another issue, one week you are scheduled 25 hours and the nest week only 9. The pay is also another large issue. Don't get me wrong, Harris Teeter starts employees out at more than most other stores. But they don't pay nearly enough when you advance in job positions. I went from being a cashier to customer service and all I received was an extra quarter and three times as many headaches. I also promoted from customer service to office assistant and didn't get anything but a title change. Its absurd that they will pay a new hire who comes from another company leaps and bounds more than someone who starts from the bottom and moves up. Great workers also undervalued, there isn't enough incentive to come to work, do a great job, and advance.

    Advice to ManagementAdvice

    My advice to management is to be consistent. If you are going to set rules and guidelines then everyone should have to follow and enforce them. Also to value the employees that you do have that are great at their job. These employees should be promoted and rewarded instead of used and abused. I see great employees give their all next to ones who could care less and it is a shame.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good Pay, High Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harris Teeter full-time (more than 10 years)

    Pros

    Pay, Benefits, everything comes at a price

    Cons

    Unrealistic expectations, Store managers required to perform "check off" duties list which are enforced without regard to actual conditions. Results, controlling sales by not adjusting concentration on what should be the real agenda, Taking care of the customer or the associates.

    Neutral Outlook
    No opinion of CEO
  10.  

    No advancement, poor hours for part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harris Teeter part-time (less than an year)

    Pros

    The work is fairly simple. That's... about it, really. Coworkers and management are hit-or-miss, sometimes you get a good one, sometimes...ugh. There's a twice-yearly 'bonus' thing, but when you're part-time with dwindling hours in the 8-15 range every week, it ends up being, like, $80. Combined. Also 401(k)s are available, but when you figure that and the fact that the cost of all of your gear (work shirts, aprons, nonslip shoes) is taken out of your already-unimpressive pay, it stops being so great.

    Cons

    The pay (A smidge above min.wage for part-time), the hours (or lack thereof), and the glass ceiling preventing part-timers from advancing to full-time.

    I had two good managers while I worked for this chain. One was my dept. manager, the other was the store manager. To round things out, though, there were two bad ones as well. The first bad one was the miser who refused to let me- the one who was cross-training in like half the departments to get extra hours- help out stock, which was understaffed before a major holiday, because he didn't want to pay me more. I didn't really care about the pay. I cared that a friend of mine was going to be a zombie after getting through all her work. Still wasn't allowed to help.

    Later on, for reasons that will not be explained but had nothing to do with work, I had to transfer to a store across town. I wanted a full-time job at the new place, I was told that I couldn't because I was in school and there was no way they would let someone taking college classes go full-time, even though I'd already taken precautions to avoid conflict. Also it's relevant to state that Part-timers are capped at 26 hours a week, and get in BIG trouble if they go over. So I lost that battle, and then asked for the one other opening I was interested in- a daytime job. Manager then proceeded to railroad me into a third-shift gig I DID NOT WANT, and after one miserable night, I ended up quitting without notice.

    Advice to ManagementAdvice

    Treat the people who actually run the store a little better. We might stick around longer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    unapprecited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Wilmington, NC
    Current Employee - Anonymous Employee in Wilmington, NC

    I have been working at Harris Teeter part-time (more than 5 years)

    Pros

    a job close to home

    Cons

    too many expectations for one person, they cut hours and employees hired are questionable at times

    Advice to ManagementAdvice

    care about your workers as much as we (you) care about our customers. care about the aforementioned more than you care about shareholders and store managers bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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