Harris Teeter

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Harris Teeter Reviews

Updated August 11, 2014
Updated August 11, 2014
407 Reviews

3.2
407 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
16 Ratings

Review Highlights

Pros
  • Bonus checks depending on hours worked (in 32 reviews)

  • Good pay for the amount of work you do (in 30 reviews)


Cons
  • poor communication within the store management to their employees (in 23 reviews)

  • Customer service micro-manages the front-end employees down to their bathroom breaks (in 22 reviews)

More Highlights

129 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Front End Cashier, Bagger, U-SCAN Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Cashier  in  Huntersville, NC
    Former Employee - Front End Cashier in Huntersville, NC

    Pros

    Flexible scheduling, fun people to work with. Good part-time job for high schoolers. Offered a program where students who went off to college could come back on breaks and holidays.

    Cons

    Could be overly boring during slow nights. Management made you stand at the end of your register and basically do nothing when there were no chores, and talking to co-workers was frowned upon during these down times.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Excellent Equal Opportunity employer with great advancement opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bagger  in  McLean, VA
    Former Employee - Bagger in McLean, VA

    Pros

    This company is wiling to hire anybody willing and eager to work. The assemsents can be a bit difficult at first but this is a solid employer willing to train anyone.

    Cons

    The assessments are slightly difficult for some who does not speak fluent english

    Advice to ManagementAdvice

    This a great first job for anyone seeking to start over in a new country or for the first job.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good program, but didn't feel appreciated.

    Former Employee - Cake Decorator  in  Huntersville, NC
    Former Employee - Cake Decorator in Huntersville, NC

    Pros

    customers expect high quality, training program is adequate, managers take their job seriously

    Cons

    lack of professionalism, perks, creativity

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  5.  

    Rule by fear and intimidation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    The pay and benefits are good.

    Cons

    Too many chiefs and not enough Indians. Constant fear of corporate visits and audits keeps everyone on edge. Store management passes these on to everyone else. Threats of write-ups on a daily basis. So much so that good people lose their initiative. Do as I say and don't think on your own mentality. Corporate and upper management treat the stores as their personal pantries. They force you to carry products that only they buy and then come down on you when your waste is high. Have also seen several people lied to and made promises that never came true by corporate. Not many happy people in the stores. Changes need to be made.

    Advice to ManagementAdvice

    Spend less time nit picking your stores. Have some faith and trust in your associates. Take notice how many of your people are unhappy. The pay is all that people stay for.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great managers, excellent quality standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk  in  Wilmington, NC
    Former Employee - Deli Clerk in Wilmington, NC

    Pros

    Harris Teeter has many locations to choose from. The public opinion of this growing company is very positive because the stores are clean, the customer service is excellent, and the store managers regularly engage and interact with their patrons.

    Cons

    The hourly wage is not competitive at Harris Teeter. You could earn the same wage or more working with other retailers. I came to Harris Teeter with a college degree wanting to work part-time and they only offered slightly more than minimum wage.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Very stable and decent work environment.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Gainesville, VA
    Current Employee - Assistant Manager in Gainesville, VA

    Pros

    Stable growth, biannual profit sharing, medical insurance, decent hours.
    Good managers really make a difference in the entire store
    Opportunities in the whole store for work and growth.

    Cons

    Stores are either really slow with not enough employees or too busy with not enough employees.
    Most of the management is not prepared or keen on leading a store with diverse associates and needs.
    The whole company thrives on "on the job training" , managers are VERY unconcerned with employees being prepared for their job and more concerned with yelling at them for not getting their work done.

    Advice to ManagementAdvice

    Retrain managers in managing and people relations.
    Take an earnest interest in training your employees rather than freaking out that the district manager MIGHT come by.
    Not being able to work with employees for BASIC or FAMILY needs for time off is a big problem.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great Job Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Clerk  in  Wake Forest, NC
    Former Employee - Customer Service Clerk in Wake Forest, NC

    Pros

    Worked with a Great group of people that were fun to be around.
    Gained responsibilities pretty fast so there's opportunities to develop yourself.
    Bonus Checks!!!
    Annual raise

    Cons

    Can be alot of work at times.
    Can be understaffed at times to cut costs.
    May get called in if too understaffed, throwing a wrench in personal plans outside of work.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk  in  Charlotte, NC
    Current Employee - Customer Service Clerk in Charlotte, NC

    Pros

    Bonus Checks, the ability to move up within the company is there, yearly price-of-living raises for part-timers and yearly evaluation raises for full-timers.

    Cons

    Communication between corporate and store level is not as good as it should be. The technology (( registers and equipment )) is extremely outdated. Wanting rules to be enforced, unless the customer is unhappy then to heck with the rules.

    Advice to ManagementAdvice

    Upgrade the Registers and software used. Communicate better to the stores. And stay consistent. Get rid of rules/guidelines that are constantly waived for reasons of 'customer satisfaction'. What is the point of them if they are always waived?

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay. Very good training. Good benefits.

    Cons

    Expectations are very high and they are audit driven.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great work environment, customer service lower level management needs some work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/U-Scan Cashier  in  Rockville, MD
    Former Employee - Cashier/U-Scan Cashier in Rockville, MD

    Pros

    competitive pay, excellent products, good customers good coworkers, department management is excellent

    Cons

    assistant store managers, front end managers, and customer service all mediocre at best; some locations have very poor morale among employees; some locations had better clientele than others. small town locations usually have a much better environment than the more urban environments

    Advice to ManagementAdvice

    Pay attention to floor managers! There were many, many occasions where my vacation requests were ignored, my break times were ignored, and my scheduling preferences were ignored. I even had to deal with managers who would make personal phone calls ON THE FLOOR and would ignore requests for attention or assistance over the intercom. There was also some disregard for life outside of work, including school obligations or when someone was sick, which I found to be extremely distasteful. Upper management does a very, very good job (my experience with three different locations), and they are wonderful when dealing with customers and employees alike, as well as keeping the store in line. Almost makes 99% of lower level management obsolete (since upper management ends up picking up their slack anyway).

    Recommends
    Neutral Outlook
    No opinion of CEO

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