Hastings Entertainment

  www.gohastings.com
  www.gohastings.com
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Hastings Entertainment Reviews

Updated September 16, 2014
Updated September 16, 2014
233 Reviews
2.4
233 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joel Weinshanker
2 Ratings

Review Highlights

Pros
  • Great co-workers, decent hours, fun enviroment (in 10 reviews)

  • The employee discount is fair especially on books, employees are great to work with (in 19 reviews)


Cons
  • Upper-management acts like they have never opened a business book in their life (in 33 reviews)

  • Upper Management expects the store to be perfect with little to no hours given to complete the projects (in 10 reviews)

More Highlights

65 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Awful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  Farmington, NM
    Former Employee - Customer Service Associate in Farmington, NM

    I worked at Hastings Entertainment part-time for less than a year

    Pros

    Books and movies are cool to work with

    Cons

    However, I never got to see anything other than the cash register, despite being hired to work in the video games department.

    Hostile work environment

    Uncaring bosses

    Ridiculous hours

    Advice to ManagementAdvice

    Treat your employees like people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Horrible Pay for Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - MIT Manager In Training  in  Benton, AR
    Former Employee - MIT Manager In Training in Benton, AR

    I worked at Hastings Entertainment full-time for less than a year

    Pros

    For me it was commute, very shirt drive from my home.

    Cons

    Long hours, open on major holidays, poor pay for management, old outdated systems. Upper management needs to follow through with actions and not just talk. Pay your people better and your get better quality employees.

    Advice to ManagementAdvice

    Upper management needs to follow through with actions and not just talk. Pay your people better and your get better quality employees and update the systems. DOS is extremely outdated, take the money that's lining your pockets and invest in people and systems.

    Disapproves of CEO
  3.  

    cafe manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hardback Cafe Manager  in  College Station, TX
    Former Employee - Hardback Cafe Manager in College Station, TX

    I worked at Hastings Entertainment full-time for more than a year

    Pros

    it was a easy job, the hours were decent and I was always able to get time off

    Cons

    Getting approved vacation and training a person before you leave only to find out you trained your replacement and no longer had a job after vacation.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    This is a wonderful place to shop, but I would not recommend working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hastings Entertainment part-time

    Pros

    There are some nice people that work here.

    Cons

    "Training" is an utter joke. Be prepared to be left at a register all by yourself.
    Disorganized management.
    Archaic computer system. Not too mention it is so confusing. This is coming from an IT major.
    The pay is embarrassingly low.
    They do DRUG TESTS in order for you to get a job here. That's right, you will need to adhere to a drug test just for minimum wage.
    They force you to sell magazines, and once you are written up for not selling them, they will fire you.
    There is no incentive for moving up within Hastings.

    Advice to ManagementAdvice

    Pay employees better. Stop stocking your stores with useless junk.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Worthless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Book Department Manager  in  Spokane, WA
    Former Employee - Book Department Manager in Spokane, WA

    I worked at Hastings Entertainment full-time for more than 3 years

    Pros

    Fun people to hang out with and usually cool store management.

    Cons

    past the store level the 'management' is terrible. District Managers are worthless, but to be fair it's usually corporate level giving them a bunch of crap. Sales are down? gives us more hours to make them better. no more hours? Then leave us alone! We are selling DVDS, CDS, and BOOKS! OF COURSE BUSINESS IS DOWN. It's a dying business. A little more respect and love to your employees will go a long way.

    Advice to ManagementAdvice

    Try respecting your employees, paying them what they're worth, and don't fire people who have given you nothing but outstanding service for over 20 yeas. It's a real downer on your "lower" level employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    A very poor company that really has no business calling itself an entertainment store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at Hastings Entertainment full-time for more than a year

    Pros

    My knowledge of product far exceeded most, so helping people came easy and was rewarding at times. I love music and film, so having a discount was nice.

    Cons

    Just about everything; this is not a good company. They make poor product decisions. Some of what they stock is complete junk. They stock too much of the same product and don't order enough diverse product. They order more product than they have space. The stores look awful and can't possibly be kept up with the lack of hours allotted, space and materials provided.

    Advice to ManagementAdvice

    Make better decisions about who you place in management positions. My store manager did not know how to communicate and was very, very unprofessional and didn't bathe before work at times. Almost every employee I worked with was unhappy and underpaid. Stop trying to operate stores with a corporate mindset. Smart employees can identify customer interest locally. Listen to them and make some of your operations decisions based on employee input from individual stores. Clean house at the management level-regional, district and store.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    scammers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hastings Entertainment

    Pros

    there are no pros...unless you enjoy getting scammed and throwing your money in the wind

    Cons

    paid money for a fundraising event...ended up with unprofessional service. Everything seemed to be thrown together last minute. I took a chance and ended up embarrassed in front of my colleagues, and attendees. Sloppy, thrown together, one lady gave me attitude when I told her I was not impressed. What?!

    Advice to ManagementAdvice

    See above

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Executive's Only Think of Themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager  in  Amarillo, TX
    Former Employee - Department Manager in Amarillo, TX

    I worked at Hastings Entertainment full-time for more than 5 years

    Pros

    Can't thing of one other than promotions were easy to come by

    Cons

    Promotions were easy to get. Hours were good. Execs have no feelings or care about employees. I was a manager and they did away with my job 10 days before I was vested in the 401 plan. Lost 20% of what the 401 plan would have been worth. Tell me this wasn't planned?

    Advice to ManagementAdvice

    Take your buyout while you can. You no doubt will go into bankruptcy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Surprisingly difficult and dissatisfying...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Counter Team Lead  in  Kingman, AZ
    Former Employee - Front Counter Team Lead in Kingman, AZ

    I worked at Hastings Entertainment part-time for more than 5 years

    Pros

    Flexible work schedule, product discounts

    Cons

    Difficult to advance, company values, poor understanding of customer service standards, communication breakdowns

    Advice to ManagementAdvice

    Pay attention to your stores. Far too often I've worked/been a customer of Hasting's that have very low staff at peak hours. This sort of attempt at cutting expenses is very damaging to your customer base. Running a store with 2 people does not communicate a desire to satisfy customer's needs/wants. Also focusing more on employee satisfaction through more management training for mid and upper level managers. A competent, experienced manager far better leads a team because they'll earn the respect needed to execute policy changes and the brand's culture.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager  in  Odessa, TX
    Current Employee - Customer Service Manager in Odessa, TX

    I have been working at Hastings Entertainment full-time for more than a year

    Pros

    The people I worked with were great. I made lifelong friends while working there. But they left, as I did.

    Cons

    They're too worried about their bottom dollar to care about the employees. We were understaffed and overworked, but everything had to be done, or you could get written up. But don't stay later than midnight! Too many demands, not enough people to get things done, and no compassion for the employees (who run your stores, btw.)

    Advice to ManagementAdvice

    Show some appreciate to your staff. They've earned it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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