Hastings Entertainment

www.gohastings.com
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Hastings Entertainment Reviews

Updated February 24, 2015
Updated February 24, 2015
73 Reviews
1.0
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joel Weinshanker
73 Ratings

Review Highlights

Pros
  • The employee discount is fair especially on books, employees are great to work with (in 22 reviews)

  • They will teach you alot and the "Family" is fun to work with (in 10 reviews)


Cons
  • Upper-management acts like they have never opened a business book in their life (in 36 reviews)

  • Upper Management expects the store to be perfect with little to no hours given to complete the projects (in 12 reviews)

More Highlights

73 Employee Reviews Back to all Reviews

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  1.  

    Horrific

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hastings Entertainment

    Pros

    Employee discount is about it

    Cons

    Worked at Distribution Center on overnite shift. Cant leave at quitting time..have to be dismissed. Horrible pay..jobs threatened daily. Poor management...they act like kids!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Bad pay, too much drama, terrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Canon City, CO
    Former Employee - Customer Service Associate in Canon City, CO

    I worked at Hastings Entertainment part-time (less than a year)

    Pros

    Working in a fast paced environment made the days go by faster. I really enjoyed helping customers find products they were looking for. In the small town where this Hastings was located, it was the only store of it's type, so people were ecstatic to find products locally that they would have had to travel for or buy online.

    Some of my co-workers were very nice people.

    Cons

    When employees or management started rumors, it would often circulate through the internal email system for all the stores. Many people got fired because of this and often the rumors were untrue. The amount of drama at this company was absolutely ridiculous. The management were terrible. They would blame the employees for problems that didn't exist. They would make you feel terrible for just about anything you did, and positive feedback was almost unheard of. Management would argue with customers, sometimes to the point of yelling.

    Advice to ManagementAdvice

    Listen to your employees ideas and work with them, not against them, to solve problems. This industry is slowly dissapearing because of digital download services and the convenience of buying products online, the last thing you need to do is run customers off by yelling at them. The same goes for your employees. The turnover rate here is astonishing; how can you expect to run your business efficiently with trained employees if you are constantly running them off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Company is gonna go down hill even after merger. The pay is garbage worked in IT for Corp pay was only 10.15/hr.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support in Amarillo, TX
    Former Employee - IT Support in Amarillo, TX

    I worked at Hastings Entertainment

    Pros

    Great discounts, Co-workers, and coffee stores.

    Cons

    Pay is really low even for small town average. Micro management was bad, projects were given to one person and expected to be done the next day.

    Advice to ManagementAdvice

    Up wages and stop being cheap and you will get better employees! Two years wasted.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Worst retail company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Hastings Entertainment full-time (more than 3 years)

    Pros

    It's a job. Fun people to work with. Not a lot of good things to say about this company except good discounts.

    Cons

    No outside life. Very under paid. No empowerment what so ever. Daily hate mail emails to store managers.

    Advice to ManagementAdvice

    DLP's abuse their power and brag about firing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Toxic work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Nampa, ID
    Current Employee - Anonymous Employee in Nampa, ID

    I have been working at Hastings Entertainment

    Pros

    Incredible coworkers and regular customers.

    Cons

    Management constantly belittles and discourages you, blames you for poor profit margin, vaguely threatens to fire you on a weekly basis.

    Advice to ManagementAdvice

    Be careful of who you let run your stores. If I wanted some to play games with my head, I'd get an abusive boyfriend.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    I worked as a barista - don't work here unless you are legitimately going to starve otherwise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista
    Former Employee - Barista

    I worked at Hastings Entertainment part-time (less than a year)

    Pros

    People I worked with were great
    Discount is nice if you shop at the store often

    Cons

    From the first month or so of working there I was counting down the days until I could leave. Upper level management is so out of touch it's ridiculous. We were supposed to do tasks that were, in all reality, impossible to finish with the hours we were given, and were punished when they weren't. When I was hired, over 3/4s of the previous staff had quit, which I probably should have recognized as a strong warning sign. When I was working there (about 5 months) at least 10 people quit, some of whom had been with the store for many years. Staying until at least 12:30 or even 1AM on closing nights wasn't super uncommon even though I would only be scheduled until 11:30 because store hours were so low. Sexual harassment by the store manager was a running joke among the girls who worked there. Multiple girls complained about him to the supplied hotline and nothing was done about it. It's the most thankless job imaginable. From the moment I stepped into the building, I always felt like management was always upset at all their employees for not meeting some arbitrary standard. I worked in the cafe portion, so maybe my experience was a bit different. In the cafe, there was virtually no training period. You worked with other cafe staff for maybe 3 or 4 shifts and then you're expected to work by yourself and serve people from an extensive drink menu. If one of the drinks wasn't ordered during your training shift, too bad. Also, there was virtually no way to call in sick because the store was so understaffed. If you couldn't find anyone to cover for you, you had to show up and work. I remember hearing more than one person say they'd actually thrown up during their shift because they couldn't take the day off. Boy, do I have stories about that place! The point is DON'T WORK HERE.

    Advice to ManagementAdvice

    Please hire more competent store managers who don't sexually harass their female employees and understaff the store and get upset when it doesn't operate like it's fully staffed. Treat your employees like they're people with lives.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Top down company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Kerrville, TX
    Former Employee - Sales Associate in Kerrville, TX

    I worked at Hastings Entertainment part-time (more than 5 years)

    Pros

    Discounts and some good, hard-working folks. Store manager is wonderful.

    Cons

    The company culture seems to be focused solely on the stock value and investor. Little to no concern over the the small-town folks who devote their lives to their menial jobs, only to have raises delayed and hours cut (yet still expected to do same amount of work as before).

    Advice to ManagementAdvice

    Care about your people. Reward dedication. Happy, well-compensated employees=happy customers. Focus on increasing profits by building customer relationships, not stressing out your $8/hr stocker who feels taken advantage of. Employees are made to feel expendable. A lot of money is invested in micromanaging department managers from the corporate level, leaving no room for managers to take ownership and pride in their department. Also: low staff=high shrink! but corporate won't admit to that. Lot of pressure for one person to cover entire departments.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Management dislikes women and students. Unfair treatment, little training, unclear expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Auburn, AL
    Former Employee - Sales Associate in Auburn, AL

    I worked at Hastings Entertainment full-time (less than a year)

    Pros

    The store location is convenient for walking to if you live nearby.

    Cons

    The store manager at the time was not friendly towards most women, despite being one herself. She even vocalized not hiring a female candidate once for being "too skinny." I was interviewed by the then assistant store manager, who seemed friendly and laid back. However, once I began working more and more with the store manager, her inability to not let her personal dislike of some people interfere with the professional environment became abundantly apparent. I would receive no training on a task and have unclear expected results and then be penalized by her for not meeting some arbitrary deadline. She quickly began scheduling me when I was unavailable as well. I was a student at the time, and my education was way more important to me than this minimum wage job. This repeated scheduling conflict, despite my clear and up front communication of my class schedule, was the final straw and they "let me go."

    Advice to ManagementAdvice

    Don't allow insane people to manage your stores. Someone at that level should not be letting their bigoted, 1950's ideas about gender into a workplace. It's entirely unethical and ridiculous.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Awful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Farmington, NM
    Former Employee - Customer Service Associate in Farmington, NM

    I worked at Hastings Entertainment part-time (less than a year)

    Pros

    Books and movies are cool to work with

    Cons

    However, I never got to see anything other than the cash register, despite being hired to work in the video games department.

    Hostile work environment

    Uncaring bosses

    Ridiculous hours

    Advice to ManagementAdvice

    Treat your employees like people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Horrible Pay for Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - MIT Manager In Training in Benton, AR
    Former Employee - MIT Manager In Training in Benton, AR

    I worked at Hastings Entertainment full-time (less than a year)

    Pros

    For me it was commute, very shirt drive from my home.

    Cons

    Long hours, open on major holidays, poor pay for management, old outdated systems. Upper management needs to follow through with actions and not just talk. Pay your people better and your get better quality employees.

    Advice to ManagementAdvice

    Upper management needs to follow through with actions and not just talk. Pay your people better and your get better quality employees and update the systems. DOS is extremely outdated, take the money that's lining your pockets and invest in people and systems.

    Disapproves of CEO

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