HauteLook

  www.bit.ly
  www.bit.ly

HauteLook Reviews

Updated December 17, 2014
Updated December 17, 2014
41 Reviews
3.2
41 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Terry Boyle
13 Ratings

25 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good for entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Los Angeles, CA
    Current Employee - Anonymous in Los Angeles, CA

    I have been working at HauteLook

    Pros

    Laid back environment, friendly employees, fhfjf djdjdj djdjdj dddm gg g dd s s g g a. Gs s d

    Cons

    Not much opportunity to grow, pay is somewhat unfair, some management plays favorites, jobs are routine and tedious

    Advice to ManagementAdvice

    Hire based on skills, not popularity

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Photographer in Los Angeles, CA
    Current Employee - Photographer in Los Angeles, CA

    I have been working at HauteLook full-time (more than an year)

    Pros

    Great benefits, decent pay, good people

    Cons

    Not enough Vacation time, management could be more involved

    Advice to ManagementAdvice

    Make sure the manager wants to help each employee succeed and grow.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    member care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HauteLook

    Pros

    working from home or the los angeles office

    Cons

    wages, hours im not sure what else yet

    Advice to ManagementAdvice

    member care

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 6 people found this helpful  

    Everyone is dissatisfied, high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HauteLook full-time (less than an year)

    Pros

    You can wear whatever you want? Discount of course...free parking.

    Cons

    Everyone is attracted to HauteLook now because they see "Nordstrom", but internally HL is a mess. Turnover is insane, there is no growth opportunity even though you're led to believe that in the interview process (among many other false promises), and everyone is paid SO far below market rate it's a joke. Everyone openly talks about how dissatisfied they are and that they are looking for new jobs, but no one in management or HR notices or cares. If you slack off and are incompetent, chances are you'll get promoted, while 30 intelligent employees will walk out the door in one week to better jobs with better pay, and their managers are left scratching their heads wondering why.

    Advice to ManagementAdvice

    Listen to your employees and do something about all of the problems instead of thinking they are going to disappear. If you treat your employees like they are disposable, they'll leave. Earn the respect of your coworkers and direct reports by working hard to actually live up to the title and inflated compensation you're given. You can't blame your problems on being a "start-up" 8 years after your inception, 800 employees, and a Nordstrom acquisition later... take responsibility.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Loved working at Hautelook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Los Angeles, CA
    Current Employee - Customer Care Representative in Los Angeles, CA

    I have been working at HauteLook full-time (more than an year)

    Pros

    Great office space, good benefits and direct management was great as well. They have work from home positions for customer service representatives which is a major plus.

    Cons

    Pay was low and it wasn't worth driving to DTLA to to a simple customer service job. I ended up working from home.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    It's a good place to start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Technician in Los Angeles, CA
    Current Employee - Digital Technician in Los Angeles, CA

    I have been working at HauteLook full-time (more than an year)

    Pros

    There are a lot of opportunities to move in the company, and it's a good place to learn the ropes of the e-commerce fashion industry.

    Cons

    There is a lot of young people there, so not a lot of maturity. The pay is well below industry rates. They will tell you one thing and do another. There is very little communication, though they like to pretend like your opinion makes a difference. It's very clique-y.

    Advice to ManagementAdvice

    Actually listen to the people under you. Trust them to do their job.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Ongoing Startup Growing Pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HauteLook full-time

    Pros

    Nordstrom owned. Casual wear. Models.

    The good people saunter in and hustle out quickly, so there's a fantastic opportunity to meet a wide varity of idealistic young people.

    Cons

    Nordstrom owned. Startup transitioning. Poor communication from management, poor leadership. Little to no growth opportunity within the company (Hautelook, not the greater Nordstrom).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HauteLook

    Pros

    great working environment, People work hard here!

    Cons

    None at all but if must add something, more free food?!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    very fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HauteLook full-time (more than 3 years)

    Pros

    discount, friendly people, company is fairly young

    Cons

    very fast paced, it can get hectic, things don't get communicated

    Advice to ManagementAdvice

    not enough pay for the amount of work they expect out of you

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    WORST PLACE EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Care Representative in Los Angeles, CA
    Current Employee - Member Care Representative in Los Angeles, CA

    I have been working at HauteLook full-time (less than an year)

    Pros

    In this economy its good to have a job, and a discount at nordstrom doesn't hurt

    Cons

    The sales platform, the constant stupidity and nothing ever working right. management is absolutely useless and the pay is an insult for all the work and pressure they put on you. Management is a joke, they're all immature, its like being in school again, they play favorites and don't value those that work hard.

    Advice to ManagementAdvice

    Hire ADULTS! Immature children are in charge and it shows. Catty, gossiping, backstabbing, unprofessional, unable to properly communicate on an adult level. Most ridiculous place ever!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at HauteLook? Share Your Experiences

HauteLook

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.