Health Net

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Health Net Reviews

Updated December 6, 2014
Updated December 6, 2014
23 Reviews
2.0
23 Reviews
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Health Net President, CEO, and Director Jay M. Gellert
Jay M. Gellert
23 Ratings

Review Highlights

Pros
  • The people are great, work life balance is good (in 15 reviews)

  • Excellent pay and benefits, and in my department, great flexibility around work hours and telecommuting (in 8 reviews)


Cons
  • Constant political senior management battles and plenty of inept individuals at (in 10 reviews)

  • Lack of communication between departments and leadership teams (in 4 reviews)

More Highlights

23 Employee Reviews Back to all Reviews

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  1.  

    Strong individ contributors dumped on/not rewarded for it, weak staff ignored but employed, poor info sharing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Product in Los Angeles, CA
    Current Employee - Consumer Product in Los Angeles, CA

    I have been working at Health Net full-time (more than 3 years)

    Pros

    At associate level: when you produce you get more interesting assignments; when you make your boss look good you get more face time (but mostly so they can give you more work). It's flattering. but a better use of that extra two hours a week of VP/Director time would involve developing weaker staff (vs.; dumping that work on achieving associates who are already doing the weak associate's work too).

    Cons

    Associates are paid based on role/job title's assigned salary band rather than on the actual work/assignments they effectively produce day in and day out. Any move to a higher salary band is treated as a promotion-- and there is a limit to how many they'll give each year in any department. Right sizing an associate's salary band is NOT a reward-- you are finally paying them (a year or more late) for the work you dumped on them and they did well without any coaching or guidance. When work horses realize that flattery and more work is the only reward they'll get for doing work far above their assigned salary band then they go to a competitor. Afterwards, willfully ignorant senior management insist staff attrition is HR's fault due to uncompetitive salary levels based on associate title. That is not what is wrong. The teams losing more staff than usual are losing individual contributors that are routinely assigned (and successfully complete) managerial and director level work, but are compensated like average staff members doing much lower level work. These people do the work that gets their boss bonus money but they are not in a salary band where bonuses are even given. They quit because you put them in the wrong band (according to the work you entrust them with and they do well) and you won't make it right. They make more with a competitor because competitors assign a fair salary band even if the title at the new company indicates the associate will not have any direct reports. Get a clue.

    Advice to ManagementAdvice

    Fire the weak if you don't have enough time to develop them-- and please stop hiring people you know don't have the right skill set and then expect someone else in a subordinate position to develop them; that is your job, If you make a poor hire it is your job to clean it up. Manage them effectively or admit you can't and terminate them. HR needs to investigate the real reason specific departments have turn over levels at 25 percent or more every single year. (These turn over levels are in white color salaried positions but look even worse than in hourly operational roles.) You can't do this forever - but if you don't address this at the vice president and director levels by interviewing departed staff then turn over and attrition will continue. You are in a service based industry and your assets come on the form of skilled and experienced staff. When you lose strong producers to competitors you only dig yourself into a deeper hole. Maybe it's that the company has Wall Street myopia and they truly don't have a business model that will support long term strategic management practices.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Eligibility Representative in Woodland Hills, CA
    Current Employee - Eligibility Representative in Woodland Hills, CA

    I have been working at Health Net full-time (more than 3 years)

    Pros

    Dress code not enforced. You can wear shorts. Okay benefits.

    Cons

    Unorganized, dumb employees, outsourcing, low pay, and you have to brown nose to get somewhere.

    Advice to ManagementAdvice

    Hire better employees, and don't just promote people because you like them. Consider their skill and knowledge when hiring or promoting someone. Executive team is good.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    I won't miss it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Rancho Cordova, CA
    Current Employee - Customer Service Representative in Rancho Cordova, CA

    I have been working at Health Net full-time (more than 5 years)

    Pros

    My coworkers are wonderful people.

    Cons

    The systems never work, management doesn't know much about the products, too much favoritism and unrealistic expectations.

    Advice to ManagementAdvice

    Care more about your employees than your bonus and they might hate it less.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Senior leadership has no vision. They change course repeatedly and consistantly waste, time, money and resources.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Woodland Hills, CA
    Current Employee - Manager in Woodland Hills, CA

    I have been working at Health Net full-time (more than 10 years)

    Pros

    At the individual team level coworkers are great. Good location and surrounding area. Short ride from freeway to office. Facilities are comfortable and well maintained.

    Cons

    No long term vision at the senior executive level. Very reactive no long term planning. waste lots of money on projects that never get implemeted.

    Advice to ManagementAdvice

    Run the company like you want to keep it forever, not like you want to run it into the ground for short term profits. Treat employees like they are valued.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Business Analyst in Woodland Hills, CA
    Former Contractor - Business Analyst in Woodland Hills, CA

    I worked at Health Net as a contractor (less than a year)

    Pros

    long term employment, some of the employees have worked there for 10 + years

    Cons

    Crazy work timing starting at 5.30 am.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Tough environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Organizational Effectiveness Department in Woodland Hills, CA
    Former Employee - Organizational Effectiveness Department in Woodland Hills, CA

    I worked at Health Net full-time (more than a year)

    Pros

    Great pay, PTO and benefits.

    Cons

    Most departments do not communicate and worked in an extremely silo'd environment. Made collaboration challenging. Their technology is is lacking. IT was off shored which made it difficult when you had related issues - which occurred frequently - if not daily, on a weekly basis. Their monthly company-wide meetings were lacking and unenthusiastic...Company culture was poor, and supported an entitlement mentality (especially among more employees with seniority within the company).

    Advice to ManagementAdvice

    Company culture and collaboration needs to be improved. Improvement in IT systems. Better recognition of OE and their role in the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    "Learn to value your employees"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Health Net full-time (more than 5 years)

    Pros

    Flexible work schedule within some departments. Good pay and benefits provided.

    Cons

    The company does not value employees and training for new job opportunities is not provided.

    Advice to ManagementAdvice

    Consider building a strategy that values employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    The employee comes last.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Analyst in Rancho Cordova, CA
    Former Employee - Senior Systems Analyst in Rancho Cordova, CA

    I worked at Health Net full-time (more than 10 years)

    Pros

    Good pay and benefits. There's really not much else to say that's good about this company. It was fun keeping track of who was in charge of this sinking ship from week to week.

    Cons

    Everything and I mean everything comes before the employee. We were kept in the dark, decisions were made without input and then changed again and again.

    Advice to ManagementAdvice

    Merge with United Health Care and get it done

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Management pays little attention to the worker bees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    I worked at Health Net

    Pros

    Co-workers are friendly and casual dress code.

    Cons

    Management is out of touch with support staff. Constant re-invention of the wheel.

    Advice to ManagementAdvice

    You would be nothing without your support staff. Recognize and respect that.

    No opinion of CEO
  11.  

    Great place to skate by, but banish the thought of long term success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Claims Manager in Woodland Hills, CA
    Former Employee - Claims Manager in Woodland Hills, CA

    I worked at Health Net

    Pros

    Incompetent management allows ineffective and lazy workers to survive for a long time. Great 401k match, and lots of PTO.

    Cons

    The company is going down the toilet and management has no clue what to do. Poor long term job security.

    Advice to ManagementAdvice

    Recognize that you have failed. Reposition the company as a small company and abandon dreams of being acquired by Aetna.

    Doesn't Recommend
    Disapproves of CEO

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