Help/Systems

  www.helpsystems.com
  www.helpsystems.com
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Help/Systems Reviews

Updated July 31, 2014
Updated July 31, 2014
16 Reviews
3.0
16 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Janet Dryer
11 Ratings

4 Employee Reviews Back to all reviews

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  1.  

    Okay if you know how to manage & live with politics and growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Help/Systems full-time

    Pros

    Being a smaller company, I've had oppotunities to get my hands in a lot of projects. There are often fringe benefits that many other companies cut with the most recent recession; including bonus vacation days.

    Cons

    The politics that occur, especially at the manager and executive levels, can be unnecessary. If you can find a way to deal with the politics, you can succeed.

    Neutral Outlook
    Approves of CEO
  2.  

    Decisions are made with little regard for data

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Help/Systems full-time for more than 10 years

    Pros

    Great people in the ranks who are smart and work hard

    Cons

    Management changes direction with the wind. Not much regard for actual data when looking to the future. If someone falls out of favor, they are let go or pressured to leave.There are the favorites of the CEO who are too afraid to fall out of favor so they just follow along and don't recommend change or disagree with plans.

    Advice to ManagementAdvice

    Focus on the core business and the core people who made the company great.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great learning experience, but the internal politics became overbearing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Eden Prairie, MN
    Former Employee - Anonymous Employee in Eden Prairie, MN

    I worked at Help/Systems full-time

    Pros

    Great products, great people, great customers, environment and culture for the most part the best in the business, some great perks.

    Cons

    Internal politics, the people who are the CEO favorites are killing moral. Continuing to reward people for under performing, blaming, and not being accountable is bringing down the moral of the people who are doing great things for the products and the customer base.

    Advice to ManagementAdvice

    Need to get rid of the people that are destroying moral of the great performers. Reward the good people with career advancement and meaningful job titles.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Lots of Industry Consolidation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Help/Systems full-time

    Pros

    Its a great company to work for if you work at HQ in Eden Prairie MN. They seemed to have a great culture there.

    Cons

    Help/Systems has purchased more than a half dozen smaller software companies over the last several years. Sadly, Help/Systems has decided to let almost every employee go from all of the companies that they decide to purchase.

    Advice to ManagementAdvice

    Be honest with the employees at the companies you are buying up. If you are going to lay off all of the employees, that is fine, but dont host a company meeting in which you say "nothing is going to change" and then a month later come back and let a large portion of the work force go.

    Recommends
    Positive Outlook

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