Helzberg Diamonds

  www.helzberg.com
  www.helzberg.com

Helzberg Diamonds Reviews

Updated July 9, 2014
Updated July 9, 2014
79 Reviews
3.4
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Helzberg Diamonds Chairman and CEO Beryl B. Raff
Beryl B. Raff
45 Ratings

Review Highlights

Pros
  • A decent employee discount as well as intensive training and learning seminars (in 6 reviews)

  • Berkshire Hathaway bragging rights (in 5 reviews)


Cons
  • The quality of merchandise has gone downhill (in 3 reviews)

  • The work life balance was also not good (in 3 reviews)

More Highlights

13 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Charlotte, NC
    Current Employee - Store Manager in Charlotte, NC

    I have been working at Helzberg Diamonds full-time (more than 5 years)

    Pros

    IT has a very friendly staff atmosphere

    Cons

    long hours and long weekends can dampen family life

    Advice to ManagementAdvice

    make advancement more attainable

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Disappointing but enlightening at the same time

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Jacksonville, NC
    Current Employee - Assistant Manager in Jacksonville, NC

    I have been working at Helzberg Diamonds full-time (less than an year)

    Pros

    Higher base pay then competitor beautiful decor health care 100%preventative is coverered.

    Cons

    Commission is a starting on.5 max on 3% almost impossible to reach speaking from a elite that has great history of sales success

    Advice to ManagementAdvice

    Pay attention to the common denominater!!! in a " souther region" when half a dozen previously successful tenured managers and freshly recruited talent quit all in a few months time maybe you should look into why!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Loved the people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Helzberg Diamonds full-time (more than 5 years)

    Pros

    Benefits are good, training is excellent, had the opportunity to work with some truly excellent people. Good performance is rewarded and if you desire moving into management, the path is pretty clear. It can be a very good company to get sales training and management experience but you have to work hard.

    Cons

    Work/life balance is non existent. Work all holidays and weekends...it is retail. Depends on the store but generally, time off is not very generous since it is a sales environment and you pretty much need to be there constantly to hit targets.

    Advice to ManagementAdvice

    Find ways to improve work/life balance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Decent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MIT in Raleigh, NC
    Former Employee - MIT in Raleigh, NC

    I worked at Helzberg Diamonds full-time (more than an year)

    Pros

    Great Mgr and associates.

    Cons

    Lowest salary in the jewelry industry.

    Advice to ManagementAdvice

    Better selection of diamonds to compete with the big boys.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    If you are not a yes man your out regardless of how good you are

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Helzberg Diamonds full-time (more than 10 years)

    Pros

    You get to help people share important events in their lives.

    Cons

    Retail work schedule for managers sucks they work you to death and never give a thank you they just suck you for more of your life. It use to be a company that took care of its employees.

    Advice to ManagementAdvice

    Upper management lives in a fairy tale land called Kansas City. They have no idea that other parts of the country are economically different.

    Neutral Outlook
    No opinion of CEO
  7.  

    OK atmosphere, but low end pay!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FT Sales
    Former Employee - FT Sales

    I worked at Helzberg Diamonds full-time (more than 3 years)

    Pros

    training was overall very good. Professional surroundings, Manager didn't address any employee concerns, just kind of swept them under the rug .

    Cons

    low pay, a lot of stealing sales, Sales would sometimes be taken from you even when you had proof of a client sheet.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Fun, but not a serious long term job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Helzberg Diamonds part-time (less than an year)

    Pros

    Laid back atmosphere if working with the right managers and coworkers.

    Cons

    Low pay if you are trying to support a family.

    Advice to ManagementAdvice

    Get rid of aggressive employees that bring down the atmosphere. Keeping around the laid back team oriented people are worth it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Full time sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Sales in Minneapolis, MN
    Current Employee - Full Time Sales in Minneapolis, MN

    I have been working at Helzberg Diamonds full-time (more than 10 years)

    Pros

    You are hired with a base hourly rate with commission and bonas potentials monthly. Very competitive salary within the jewelry industry

    Cons

    Your schedule every week is never the same. You must work retail mall hours which include most weekends, holidays and nights until 9:30 pm. Rarely did I work 9-530.

    Advice to ManagementAdvice

    Management rarely works weekend and holiday shifts. General office team in Kansas city never worked on holidays, weekends or nights except for an occasional shift at Christmas

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    If you are good at sales and patient, this is the job for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Helzberg Diamonds

    Pros

    The inventory and prestige is absolutely fantastic. You get to see beautiful diamonds all day long and get to say you work in diamond sales. Also, if you easily get excited for people, this is perfect since all day long you see people who are in love and at happy moments in their life. Don't necessarily need work experience, just a good personality.

    Cons

    It can be difficult to hit sales goals, especially in the slow months. Also, if you don't like teamwork and sharing sales, this probably isn't the job for you.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Average hourly sales position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL

    I have been working at Helzberg Diamonds part-time (less than an year)

    Pros

    Flexible hours are great for college students, employee discount is decent and you will learn quite a bit about jewelry.

    Cons

    Working in sales is not for everyone

    Recommends
    Neutral Outlook
    No opinion of CEO

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