Henry Schein

www.henryschein.com

Henry Schein Reviews

Updated November 8, 2014
Updated November 8, 2014
156 Reviews
3.2
156 Reviews
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Henry Schein Chairman, President, and CEO Stanley M. Bergman
Stanley M. Bergman
102 Ratings

Review Highlights

Pros
  • The leniency for a work/life balance is wonderful (in 7 reviews)

  • There are great people top to bottom, great benefits, solid industry, conservative company (in 8 reviews)


Cons
  • Fly by the seat of your pants upper management, sales people can get away with anything if they sell (in 6 reviews)

  • Low low pay, no motivation because so few actually care about making money (in 4 reviews)

More Highlights

15 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Going to Hell and quick

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Henry Schein full-time (more than 5 years)

    Pros

    Community Service is a plus. Ted Philson until he passed away. Some members of the Executive team really get it. Jimmmy B is a man of integrity he is everything the company espouses with regards to the culture, leadership and a true professional .

    Cons

    Low pay, long hours, bully tactics and rules by intimidation are some of the standard operation procedures within this organization. "People do not know how good they have it here", statements are often heard throughout the hallways. "Invisible hands theory" what is that? People do not believe that they can trust HR, folks feel as if they don't have anyone who will advocate for them. Diversity is minimal at best, people of color, and women are not empowered or promoted. Promotions are very slow unless you are on a "fast-track" which usually means someone has set their sites on you. Moral is artificial and manufactured by hosting large parties to act as smoke screens for what is really happening. The cultural assessment survey is laughable. "Record Breaking Profits" are the leading headlines, while folks are fearful of current talks of possible layoffs.

    Advice to ManagementAdvice

    Executives need to take a real hard look at different departments to understand why there is a high rate of turn over. Listen to the people, and don't shy away from negative or positive responses. Believe there is some validity to what people are saying and feeling. Management provides executives only the information they want to hear, and not what they need to hear. Diversity is a serious concern why are minorities occupying the majority of low paying positions? (i.e.warehouse, customer service)Minorities are prominently shown in pictures during Community Service events as recipients, but not in company photos.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Nice place to work, but are having "growing pains".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Melville, NY
    Current Employee - Supervisor in Melville, NY

    I have been working at Henry Schein full-time (more than 10 years)

    Pros

    Employees are genuine, benefits are good, and salaries are market average. Many opportunities once you are in.

    Cons

    Top heavy company, meaning too many generals, not enough soldiers. The company caters to "Wall Street" in regard to stock price versus running the business as an independent company. Our CEO likes to say we lead the industry, which we do well, but if Wall Street is unhappy with us, we have made unnecessary sacrifices to please them. I understand the fiduciary responsibilities to the shareholders, however, the company likes to brag about employee moral (which is actually low right now). Can be very stressful at times.

    Advice to ManagementAdvice

    Read the cons, continue to lead the industry, focus more on your employees (and customers) more than the stock price. The TSM's are the heart of the company. The company doesn't have to have "record earnings each quarter", as long as we deliver a good product or service, and earn a profit and that's all that should count. I think Mr. and Mrs. Schein (the founders) would agree. They use to give their employees Turkeys, Baby Gifts, and many other awards to their hard working employees. I think they would embarrassed with our current senior management "stock greed".

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Nice place to work briefly but not long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Melville, NY
    Current Employee - Customer Service Representative in Melville, NY

    I have been working at Henry Schein full-time (more than 5 years)

    Pros

    Good atmosphere and relatively low stress.

    Cons

    Low Salaries, no job growth, low compensation

    Advice to ManagementAdvice

    Stop hiring your relatives.

    Doesn't Recommend
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  5.  

    Good Benefits, Call Center Tech (unusable)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Remote Support Technician in Arlington, TX
    Current Employee - Remote Support Technician in Arlington, TX

    I have been working at Henry Schein full-time (more than an year)

    Pros

    Outstanding benefits. The PPO here is ridiculously awesome. You get a lot of benefits no matter what your salary is.

    Cons

    Tech Central is a call center first and foremost. They do technology second. If you're just getting into the industry then this is good for you, if you have experience then I would be cautious. TC does not incentivise getting certifications that are industry standard. Instead, you're encouraged to get Dell certifications. While they're important for the company - they will not help your career whatsoever

    Advice to ManagementAdvice

    Invest in these employees specifically. Not only do they act as loss prevention but they create an environment around your customers of trust. Stay away from the call center mentality when mixing with I.T. Customers consider I.T. a complex process and want to speak to professionals, hiring on a call center mentality will get you short of nowhere.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Assisting field staff with hardware/software purchasing issues and assisting Level 3 support technicians with Windows re

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Sales Specialist in Arlington, TX
    Current Employee - Technology Sales Specialist in Arlington, TX

    I have been working at Henry Schein full-time (less than an year)

    Pros

    Ability to learn hardware related information

    Cons

    I am a salaried employee that get my pay cut if my hours are shorten but get no extra pay when my duties go into my personal time.

    Advice to ManagementAdvice

    My advice is to make the job hourly so that the pay reflects the work done and the employee is not left working for free.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Technical Support (Tier 1)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Henry Schein full-time

    Pros

    Always busy but I don't think they do enough to hire people.

    Cons

    Tuition Reimbursement is only available for salary workers and available though not guaranteed for children of TSM (Team Schein Members), just not hourly workers.

    Advice to ManagementAdvice

    Allow benefits to be available to all workers, not only those you think who would not use them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 7 people found this helpful  

    Company without a heart

    Current Employee - Analyst-IT Developer in Melville, NY
    Current Employee - Analyst-IT Developer in Melville, NY

    I have been working at Henry Schein full-time (more than an year)

    Pros

    Good dental plan.
    Some people are nice.

    Cons

    1. Even it is 12 inch of snow out there, you have to show up to work. That is right. Even USPS does not deliver mail, you are asked to show up at this place.
    2. Management acts like they are open to suggestion, but don't believe it.
    3. If you have a veteran/professional or have years of experience, do not work here. They don't believe you. Management wants to be "scheined".
    4. Clock in and clock out. Are you kidding?
    5. If you are young, don't work here. Many old people here.

    Advice to ManagementAdvice

    Nothing to say to them. I have tried.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    keeping hoping it will improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Henry Schein full-time (more than 10 years)

    Pros

    Hard to say now..at least I have a job?

    Cons

    middle management is truly awful

    Advice to ManagementAdvice

    way too top heavy..

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Henry Schein full-time (more than 3 years)

    Pros

    Some great people to work with. Great name in the industry. Great teams at the branch levels. Great products and manufacturer relationships. Decent National Sales Meeting.

    Cons

    Very outdated internal systems, bordering accient, make it hard to do the job. Fly by the seat of your pants upper management, sales people can get away with anything if they sell.. even just a little bit. Mircomanagement runs ramppant at corporate levels. Adding too many layers of management that mircomanage. No accountability for Sr management. Human resources has zero power to enforce Code of conduct and values

    Advice to ManagementAdvice

    Hold sales people accountabile for the actions and ethics. Update old technology systems to make records, ordering, research, queries, etc; more timely.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Shallow pockets with a lot of expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Sales Consultant
    Current Employee - Field Sales Consultant

    I have been working at Henry Schein full-time (more than 3 years)

    Pros

    Flexible schedule, proactive training, some exclusive relationships with suprior products

    Cons

    Poor compensation and expense reimbursement, conflicting management values, impossible to make make money with diminishing margins, saturating territories with reps which make it difficult to grow your own territory, offer unfilled promises of a lucrative career, encourage competition among the team which creates resentment and unethical behaviors

    Advice to ManagementAdvice

    Start offering some compensation for expenses related to this position. Times have changed- have successful reps that are currently in the field lead training initiatives. Start hiring experienced and professional reps instead of new grads that work cheap- your reputation is quickly tarnishing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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