Henry Schein

  www.henryschein.com
  www.henryschein.com
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Henry Schein Reviews

Updated August 20, 2014
Updated August 20, 2014
130 Reviews
3.3
130 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Henry Schein Chairman, President, and CEO Stanley M. Bergman
Stanley M. Bergman
87 Ratings

Review Highlights

Pros
  • Not high stress, good work/life balance (in 7 reviews)

  • There are great people top to bottom, great benefits, solid industry, conservative company (in 8 reviews)


Cons
  • Fly by the seat of your pants upper management, sales people can get away with anything if they sell (in 6 reviews)

  • However, I quickly realized that inflated egos, dirty office politics and administrative incompetence would prove to be bigger obstacles (in 4 reviews)

More Highlights

23 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good Benefits, Call Center Tech (unusable)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Remote Support Technician  in  Arlington, TX
    Current Employee - Remote Support Technician in Arlington, TX

    I have been working at Henry Schein full-time for more than a year

    Pros

    Outstanding benefits. The PPO here is ridiculously awesome. You get a lot of benefits no matter what your salary is.

    Cons

    Tech Central is a call center first and foremost. They do technology second. If you're just getting into the industry then this is good for you, if you have experience then I would be cautious. TC does not incentivise getting certifications that are industry standard. Instead, you're encouraged to get Dell certifications. While they're important for the company - they will not help your career whatsoever

    Advice to ManagementAdvice

    Invest in these employees specifically. Not only do they act as loss prevention but they create an environment around your customers of trust. Stay away from the call center mentality when mixing with I.T. Customers consider I.T. a complex process and want to speak to professionals, hiring on a call center mentality will get you short of nowhere.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Assisting field staff with hardware/software purchasing issues and assisting Level 3 support technicians with Windows re

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Sales Specialist  in  Arlington, TX
    Current Employee - Technology Sales Specialist in Arlington, TX

    I have been working at Henry Schein full-time for less than a year

    Pros

    Ability to learn hardware related information

    Cons

    I am a salaried employee that get my pay cut if my hours are shorten but get no extra pay when my duties go into my personal time.

    Advice to ManagementAdvice

    My advice is to make the job hourly so that the pay reflects the work done and the employee is not left working for free.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Cultural values emphasized only pertains to folks within operations, all senior staff is out for themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Henry Schein full-time for more than 5 years

    Pros

    PTO, well used to be!!!!

    Cons

    Anyone who gets hired by the 3rd floor has an advantage of doing as they please. No cultural values as emphasized by the organization. Double standards. Refusal to accept responsibility when projects go awry. Poor pay when compared to other industries and competitors. Terrible benefits. Gets worse every year. Alot of secrets and gossips.....uneducated staff with high pay!!!!!!!

    Advice to ManagementAdvice

    Stop worrying about your stock options and pay importance to the operations teams.

    Approves of CEO
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  5.  

    Technical Support (Tier 1)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Henry Schein full-time

    Pros

    Always busy but I don't think they do enough to hire people.

    Cons

    Tuition Reimbursement is only available for salary workers and available though not guaranteed for children of TSM (Team Schein Members), just not hourly workers.

    Advice to ManagementAdvice

    Allow benefits to be available to all workers, not only those you think who would not use them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 5 people found this helpful  

    Company without a heart

    Current Employee - Analyst-IT Developer  in  Melville, NY
    Current Employee - Analyst-IT Developer in Melville, NY

    I have been working at Henry Schein full-time for more than a year

    Pros

    Good dental plan.
    Some people are nice.

    Cons

    1. Even it is 12 inch of snow out there, you have to show up to work. That is right. Even USPS does not deliver mail, you are asked to show up at this place.
    2. Management acts like they are open to suggestion, but don't believe it.
    3. If you have a veteran/professional or have years of experience, do not work here. They don't believe you. Management wants to be "scheined".
    4. Clock in and clock out. Are you kidding?
    5. If you are young, don't work here. Many old people here.

    Advice to ManagementAdvice

    Nothing to say to them. I have tried.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Worst job experience in 20+ year career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Melville, NY
    Former Employee - Anonymous Employee in Melville, NY

    I worked at Henry Schein full-time for more than 3 years

    Pros

    The Company is solid. Great industry for the aging population. Top management does not overpay itself.

    Cons

    Several of us were overworked and under appreciated. Managers played favorites to the point of counter- productivity. Middle managers had little respect for work-life balance, unless it was their own. Hokey Team Schein stuff. You're only a team for the company's benefit. There is no team for you.

    Advice to ManagementAdvice

    You need to implement anonymous 360 degree reviews and to really pay attention to them and take them seriously.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    keeping hoping it will improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Henry Schein full-time for more than 10 years

    Pros

    Hard to say now..at least I have a job?

    Cons

    middle management is truly awful

    Advice to ManagementAdvice

    way too top heavy..

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Henry Schein full-time for more than 3 years

    Pros

    Some great people to work with. Great name in the industry. Great teams at the branch levels. Great products and manufacturer relationships. Decent National Sales Meeting.

    Cons

    Very outdated internal systems, bordering accient, make it hard to do the job. Fly by the seat of your pants upper management, sales people can get away with anything if they sell.. even just a little bit. Mircomanagement runs ramppant at corporate levels. Adding too many layers of management that mircomanage. No accountability for Sr management. Human resources has zero power to enforce Code of conduct and values

    Advice to ManagementAdvice

    Hold sales people accountabile for the actions and ethics. Update old technology systems to make records, ordering, research, queries, etc; more timely.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    The company has high expectations, but doesn't provide the necessary tools

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Reno, NV
    Former Employee - Anonymous Employee in Reno, NV

    I worked at Henry Schein full-time

    Pros

    Family atmosphere amongst the worker bees.

    Cons

    Provide their sales teams with old outdated equipment and software programs. Getting adequate equipment to perform the job is like pulling teeth.

    Advice to ManagementAdvice

    Stop pointing the finger and show some appreciation to the employees who actually interface with the customers.

    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Lack of Training. Operates in a Silo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Category Specialist  in  Melville, NY
    Former Employee - Product Category Specialist in Melville, NY

    I worked at Henry Schein full-time for more than a year

    Pros

    Stable employment. Great 401 match.

    Cons

    Management is undereducated
    The whole company operates in a silo. Too many upper management "grew up" at Henry Schein. They really need fresh faces from other industries and more ideas.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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