Heritage-Crystal Clean LLC

www.crystal-clean.com
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Heritage-Crystal Clean LLC Reviews

Updated June 10, 2015
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Heritage-Crystal Clean LLC President, CEO, and Director Joseph Chalhoub
Joseph Chalhoub
3 Ratings

6 Employee Reviews

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  1. Helpful (4)

    Too Many"Chiefs" and not enough "Indians"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Heritage-Crystal Clean LLC

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Company pays upper management well

    Cons

    Branch Managers work like dogs,. Need to have their back, but they don't. There does not seem to be any training - except by the manager, who is overworked already. There does not appear to be a HR department.; Company treats their drivers unfairly, while preaching how the drivers are the business.....mmmm

    Advice to Management

    Get rid of the dead weight (upper management) and get some people at the branches - administration, assistants manager, etc.., drivers. Additionally, start a program " Train the Trainer" instead of the branch managers having to train everyone. There is too much of a turnover in this company for that. It is a waste of time and money for the branch. Have middle management support their branches, instead of sitting at a desk shooting off emails to the branch managers.


  2. Helpful (2)

    Great career, company in need of fresh upper managment!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Heritage-Crystal Clean LLC full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent pay, good benefits, corporate lodging card, advancement opportunities.

    Cons

    Upper management. Too many key players were brought over from SK that ran them into bankruptcy, now we're headed in the same direction. "Leadership by intimidation" is how the top brass run, as if we're still in the 70's! Pay is heavily performance based, creates an environment that is unsafe and high stress. Poor pay for the work and hours required, lack of proper training, constant price increases, overpriced services, run-down facilities, unrealistic growth expectations, recent "pay enhancements" that brought down all employees' pay, BM's have to pay for all expenses and supplies and wait a month for reimbursement and little to no guidance or help from upper management when needed. Not to mention, just when you start to get close to your quotas and start making more money the quotas miraculously go up!

    Advice to Management

    Please do us all a favor and enjoy your retirement. Yes, you've grown our company to what it is today, but with the way you're running it the future doesn't look good. Everything we do is a copy of pre-bankruptcy SK, don't you remember how that went? Listen to your employees, completely overhaul your self-serving pay plans and treat your employees like people instead of minions. Nobody likes working for money hungry dictators!


  3. Helpful (1)

    Not the best, But not the worst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Indianapolis, IN
    Former Contractor - Anonymous Contractor in Indianapolis, IN

    I worked at Heritage-Crystal Clean LLC as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Overtime, Independent work, you get a paycheck

    Cons

    to many to list, mainly the lack of professionalism

    Advice to Management

    There's no helping this company its a sinking ship


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  5. Helpful (2)

    Loved my job UNTIL one of the ever-changing changes they make effected me. NO TRUST!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slave in The Eastern, OH
    Former Employee - Slave in The Eastern, OH

    I worked at Heritage-Crystal Clean LLC full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great opportunity to make your own paycheck. Proper training, safety conscience. There are some great people within the company but they know they can not push too hard or say anything wrong.

    Cons

    Everyone top to bottom out to take your position, can not trust anyone. Very long hours that don't equal the pay. Regional Managers hound from their position down and expect the same from their managers onto reps. What have you done for me lately mentality. Will "find" a way to fire someone if need to. They preach ethics but when it comes down to it, very UN ETHICAL, funny how money changes "ethics". Very high stress and pressure placed on all employees at branch level all day every day. If anyone tells you different it's RM or Above preaching for others and looking for glory. Slowly turning into SK month by month.

    Advice to Management

    none to give, they wouldn't listen anyway.


  6. Helpful (2)

    Sale, sale, sale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SSR
    Former Employee - SSR

    I worked at Heritage-Crystal Clean LLC full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits with descent pay.

    Cons

    Long hours and unrealistic goals! Nothing is ever good enough!


  7. Helpful (1)

    Low pay for long hours.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at Heritage-Crystal Clean LLC full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Generally good commission structure. Good equipment and excellent benefits. Good opportunities to move around the company. A few industry leading products.

    Cons

    13-16 hour days. No support from middle management and above. Everything falls on the Branch Manager. Severe disconnect between corporate and field personnel. Branches are under staffed. Pricing is not competitive. Company places unrealistic expectations on field personnel.

    Advice to Management

    Hire key branch support personnel such as admin and warehouse people. Lead and train instead of tearing down. Stop running everything on a shoe string budget.



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