Hershey Entertainment Reviews

Updated February 1, 2015
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Ted Kleisner
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15 Employee Reviews

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  1. Conservative Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hershey Entertainment

    Pros

    Lots of positive and great people to work with across all departments.
    Lots of internal promotion opportunities.

    Cons

    Very conservative.
    Hiring process takes a very long time.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Hersheypark treatment of employees has gone downhill fast. I would not let my teen work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service in Hershey, PA
    Current Employee - Food Service in Hershey, PA

    I have been working at Hershey Entertainment part-time (more than 10 years)

    Pros

    Free park tickets
    My immediate supervisors are great

    Cons

    Poor treatment of employees
    If you are over 18, they will work you to death and not pay OT
    The high level management is only concerned with money.

    I have worked part-time for Hershey Park since the mid-1990s. I started in high school, continued in college, grad-school, and now I work limited hours for some extra cash. When I started as a teen employees were treated well, we even got a Christmas bonus based on the number of hours you worked. This ended and when I was in college they paid us bonus pay for working late season. At some point that ended too.

    I work in food service, and we used to get an employee meal, which at various times was free (limited menu) or something we could purchase at half price, both were very fair policies- as its very hard to impossible to take an actual break- anyone in the restaurant will tell you how difficult it is to just clock out for half an hour for lunch, so you take 5-10 minutes at closing or during a slow period, to eat a sandwich. Then suddenly this year, if you want to eat, you have to walk to clock out, then another long walk to the employee cafe, or you can pack and lunch and keep it in your locker (IF you have one, gross!) you spend the majority of your break time walking- so if you are over 18, you don't take a break and work hungry.

    Also the parking/clock in situation is a mess. There is not enough parking for employees. Additionally, I have an almost mile walk from my car, to the clock in station, to my work station. (sometimes over a mile, I use a fitness watch). They make everyone.. Minors and adults clock in at clocks with assigned workers.. I get they did this to deal with child labor law issues, but then make this policy JUST for minors. I have had to wait in line, at times up to 15 minutes just to clock in, so before my shift even begins, I have to fight for parking, wait in line just to clock in, and walk a mile.. Not hershey park happy.

    Also the one perk, getting free Hershey Park tickets, was recently made more difficult this year. It used to be you could have your checks mailed to you, and if it was a ticket distribution date they would mail your tickets with your check- a huge convenience for someone like myself who works full time. However this year, we are now required to physically go to the park and pick up the tickets.. Which wouldn't be bad if you work hours which match the pickup times, however this summer I found myself going out of my way all but one pay day, just to pick up the tickets- (adding to the parking/traffic/ greenhouse gas problem)

    Also lets talk about the point based call off system. You can receive points (1 point) if you clock in 5 minutes late, I am a good employee, and received maybe 8 points total throughout my 15+ years at the park. This year I was stuck in some traffic, and after fighting for parking and walking almost half a mile to the clock in station, I clocked in maybe 10 minutes late- i received 1 point, certainly not enough to impact my record, however I wish they would have some gray area. Also they have a policy where if you are sick and provide a doctors note, some of your points will be removed, but not ALL. I have never been impacted by this policy, but I don't understand why Hershey will not remove ALL points with a doctors note? Do you want your ride operator's and food service workers working sick???

    Advice to ManagementAdvice

    Hershey- your employees are angry, tired, hungry, working while sick, and not fairly compensated. How long do you think it will be until this impacts customer service? You are too focused on money and could care less about the treatment of employees- you forgot that Hershey Park was originally a gift TO Milton S Hersehy's beloved employees and town.
    You are losing long-term dedicated employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Few options for full-time employment

    Current Employee - Administrative Assistant in Hershey, PA
    Current Employee - Administrative Assistant in Hershey, PA

    I have been working at Hershey Entertainment part-time (less than a year)

    Pros

    Generally, staff is friendly and a few of the perks are nice.

    Cons

    Company primarily hires part-time employees who receive no benefits.

    Advice to ManagementAdvice

    Adhere to Milton Hershey's philosophy that happy workers are more productive.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. intern

    Current Intern - Food and Beverage
    Current Intern - Food and Beverage

    I have been working at Hershey Entertainment as an intern

    Pros

    good people and good resume builder

    Cons

    it is not really much of an internship and more of a spot filler for hershey's busy season

    Advice to ManagementAdvice

    please teach interns what its like to be a manager and don't just use them to fill spots.

  6. Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Hershey, PA
    Current Employee - Anonymous Employee in Hershey, PA

    I have been working at Hershey Entertainment part-time (more than 3 years)

    Pros

    The company offers its part-time employees good benefits

    Cons

    Management is totally disconnected and needs to value part time employees more. Total lack of respect from upper management when it comes to the dignity and value of each person.

    Advice to ManagementAdvice

    Show that you truly care about the people in your company who are the reason for your paycheck each month

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. Hope you like candy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern in Hershey, PA
    Current Intern - Intern in Hershey, PA

    I have been working at Hershey Entertainment as an intern (less than a year)

    Pros

    Great place to work. Awesome people and benefits.

    Cons

    In the winter, not much things to do in the area.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  8. Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hershey Entertainment

    Pros

    Discounts, tickets, flexible schedule, and chocolate.

    Cons

    Management was indifferent, unorganized, and old.

    Advice to ManagementAdvice

    Clean House.

  9. Customer Centric Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Human Resource Intern in Hershey, PA
    Current Intern - Human Resource Intern in Hershey, PA

    I have been working at Hershey Entertainment as an intern (more than a year)

    Pros

    The employees and managers are all outstanding. People look toward the interest of others and not only themselves. This creates a selfless and team focused culture in the company.

    Cons

    No matter what department you work for, you will come across issues with guests deriving from all over the east coast. Some employees might be emotional and others might be aggravated, so it is your job to assist your coworkers during these times as well as taking care of your duty.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful

    Gateway to many opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concession Clerk in Hershey, PA
    Current Employee - Concession Clerk in Hershey, PA

    I have been working at Hershey Entertainment part-time (more than 5 years)

    Pros

    Serving customers, getting free park tickets and other discounted tickets. Working with nice people.

    Cons

    consistency in enforcing rules, under and over staffing when it is not nessary

    Advice to ManagementAdvice

    Decent pricing for food, giving what you don't sell to charity, and better safety and security enforced

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful

    Some good perks with poor leadership and little pay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hershey Entertainment part-time

    Pros

    concerts, discounts, candy, sometimes fun

    Cons

    bad attitudes, poor managers, low pay

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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