Hertz Reviews

Updated April 30, 2015
383 reviews filtered by
  • Any Location
  • Any Job Title
1.0
383 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Hertz President and CEO John Tague
John Tague
35 Ratings

383 Employee Reviews

Sort: Popular Rating Date
  1. Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hertz full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Meeting new people, great commission

    Cons

    Upper management does not have your best interest at heart, they will stab you in the back and take the credit for your hard work

    Advice to Management

    Stop taking the credit for your employees' job

  2. Helpful (1)

    Don't do what your trained and stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Trainee
    Former Employee - Manager Trainee

    I worked at Hertz full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    No weekends, not much else to say. They don't take care of there employees very well.

    Cons

    Things change from corporate daily. Short staffed and no help in sight. Over worked and under paid, when you need cars your AM is no where to be found.

    Advice to Management

    Watch who you are letting go for how they are being trained. There are others doing worse and getting away with it. The GM tells employees it's ok to package coverage into rate then fires and MT for doing it, and he denies ever telling anyone to do it. This is why Enterprise is kicking your butt in rentals and revenue, because things don't change on a daily basis. I have worked tied for both companies.

  3. Body Shop Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Body Shop Specialist in Oklahoma City, OK
    Former Employee - Body Shop Specialist in Oklahoma City, OK

    I worked at Hertz full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    If you are someone who likes doing the exact same thing every day in a large, call center type atmosphere, then you'll have no problem. Their health insurance benefits were comprehensive and moderately affordable. I paid $30 dollars per week for medical, dental, and vision for a single person. Pay periods were weekly.

    Cons

    Zero personal freedom in terms of daily duties, boring and repetitive work, not rewarding. Overall employee morale was low, lots of miscommunication between departments that led to frustration (which could be solved by cross training and making sure each employee understood their part in the bigger process and goals. As an employee I never felt valued as a human being, I felt more like a number and that hertz only cared about my ability to generate numbers and output. If you take more than 10 minutes away from your desk or not placing calls, you get questioned by your supervisor. There was also mandatory overtime and penalties for non-compliance. Their health benefits and vacation time for new hires didn't go into effect until after 90 days. They were extremely strict about the time clock-- 1 or 2 minutes late for work, or lunch and you get corrective action. However, if you clock in 10 mins early and clock out 10 mins early (so you don't work for free) they will write you up also. So basically, they won't pay you for clocking in early, but they will dock you for trying to maintain an 8 hour day.

    Advice to Management

    Managers were not familiar with daily duties of position and weren't able to provide guidance. We were referred to team leads that had no managerial authority which created a situation where we had to communicate with multiple people to solve one problem which was time consuming in a company that values efficiency

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager Trainee in Houston, TX
    Former Employee - Branch Manager Trainee in Houston, TX

    I worked at Hertz full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good hours and overtime and good people !!! You get to drive a lot of different cars everything from chevy to a Toyota nice and sporty

    Cons

    This company is a horrible company ,no support system no training as you move up in the company ,they don't care about you your just a. Number and will replaced easily even if you work you butt off for them they don't care about you ...clean a lot of degusting cars ...I would recommend this job to anyone ... new graduates beware on this company ...they force you to move up even if not ready and then kick you to the curb!!!!!

    Advice to Management

    Support your employees and better training

  6. Helpful (1)

    BM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Lansing, MI
    Current Employee - Branch Manager in Lansing, MI

    I have been working at Hertz full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Low requirements for working.
    Takes very little thought to do job
    Low ethics

    Cons

    No employee appreciation.
    Will not be paid correct commissions
    Under staffed
    Over worked
    Very little support
    Poor on boarding process (training & Preparation)

    Advice to Management

    Restructure company including eliminating redundant positions at the corporate, regional, executive levels. Appreciate your employees. Reward those who ethically produce good results. Stop micro managing. Stop cutting the lowest paid person in the company (drivers) to save money when you are really not doing anything but hurting your ability to move vehicles where they are needed.

  7. Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hertz

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    you get a car and can make a lot of money

    Cons

    long hours. no time for life or family

  8. Helpful (1)

    Terrible upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager
    Current Employee - Assistant Branch Manager

    I have been working at Hertz full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pretty set work schedule, nights and sometimes weekends off.

    Cons

    Management refuses to give people hours, knowing the base pay isn't good at all. They decided to stop paying out bonuses to assistant managers unless your branch bonuses, if you're working at a big branch then good for you, otherwise you're SOL in smaller locations--- mostly base pay with little OT. Advancement is difficult since upper management will make every excuse to not promote you.

    Advice to Management

    Pay your people. Invest in the people that make your company. That's why turnover is so high. Do some team building activities. Make your work environment more pleasant.

  9. Helpful (1)

    Short term vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee
    Current Employee - Manager Trainee

    I have been working at Hertz

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The other employees are fun to work with.

    Cons

    This company has lost sight of its purpose. I just found out they were closing my branch along with others throughout the country in order to save money and drive a stock price up....there is no loyalty and this Company destroying itself. I wouldn't even start on a journey with this company. Who knows how long it will be around.

    Advice to Management

    CARE!!

  10. Helpful (2)

    Manager Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Assistant
    Former Employee - Manager Assistant

    I worked at Hertz full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good benefits, hours decent

    Cons

    Off airport locations are a revolving door. no promotions, no advancements, no real management training. its a one for all , learn it yourself business.

    Advice to Management

    Teach your managers how to work as well.

  11. Helpful (2)

    long hours, mostly 55hr weeks for low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hertz full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Monthy bonuses, driving different cars

    Cons

    Low pay, long hours, main goal is to trick people into buying insurance packages

Work at Hertz? Share Your Experiences

Hertz

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.