Hertz Reviews

Updated August 20, 2015
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Hertz President and CEO John Tague
John Tague
69 Ratings

Pros
  • It is a fast-paced environment where key metrics are tracked (in 66 reviews)

  • Great opportunity for advancement within the Company (in 26 reviews)

Cons
  • Low job satisfaction / low pay / limited commission bonuses / bad work-life balance (in 93 reviews)

  • very long hours with minimal pay (in 272 reviews)

More Pros and Cons

451 Employee Reviews

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  1. Assistant Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager in Chicago, IL
    Former Employee - Assistant Branch Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hertz (More than a year)

    Pros

    Promotions are easy to come by. Get to work with the latest model cars.

    Cons

    Management s awful. When you need something that is work related, you get the run around from everybody. Dealing with insurance replacement rentals is basically trying to put an American three pronged power supply into a European outlet. You have to literally beg to get days off. And every location is understaffed and no other location is willing to help.

    Advice to Management

    Start over.


  2. Management Trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Gain customer service, sales, and problem resolution skills.

    Cons

    Poor Management, compensation, and company organizational structure. They'll do anything to cut cost, from cutting hours, cut spending on taking car of vehicles, and not promoting.

    Advice to Management

    Change the promotion structure, compensate the employees for their hard work, especially since every branch is understaffed


  3. Dissapointmet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hertz Customer Service Representative in New Orleans, LA
    Former Employee - Hertz Customer Service Representative in New Orleans, LA
    Doesn't Recommend
    Negative Outlook

    Pros

    The company has a lot of potential to be a great place for work and build a career around for people without a degree. Offer good benefits and income potential.

    Cons

    Does not take employees complaint as serious issues. Uphold discrimination and lack of opportunity to minority employees. In my experience at my location this type of behavior is common and gets swapped under a rug.

    Advice to Management

    Get new management.


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  5. Management Trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Hutchinson, KS
    Former Employee - Management Trainee in Hutchinson, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy work, fun to drive new cars all of the time. Closed Sundays pretty much 9-5 through out the week

    Cons

    Really bad pay, forced selling of add ons to earn the company money as they lose money on each car rental typically, unless its super busy then they might make a bit based on supply and demand. CLosed a new branch a few months after it opened.

    Advice to Management

    Live and learn give people a chance not everyone is cut out of whole cloth.


  6. Helpful (1)

    Former Manager Indiana

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Manager in Indianapolis, IN
    Former Employee - Former Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hertz full-time (More than 5 years)

    Pros

    If you are liked everyone leaves you alone. Worked with some of the best people you could ever ask for including Ceven "7", Drew "Wolfgang" Hatem and Adam Hairyback. Company car is a plus as well

    Cons

    Forever changing bonus . You job is always being threatened by whatever the flavor of the month is. Always short staffed and forced to work 60 hours a week to make up the difference.

    Advice to Management

    Put more faith in your area managers and stop micro managing every aspect of the business. You have lost some tremendous talent


  7. never again

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Associate in Naples, FL
    Current Employee - Manager Associate in Naples, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hertz (Less than a year)

    Pros

    Overtime, benefits, get to drive different cars

    Cons

    Long hours, little pay, stressful, never know when you will get fired

    Advice to Management

    Respect your employees listen to their opinions and suggestions. Find other ways to motivate employees apart from scaring them


  8. Helpful (1)

    Area Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Grand Island, NY
    Former Employee - Area Manager in Grand Island, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hertz (More than 10 years)

    Pros

    Benefits, Company car with gas and insurance provided.

    Cons

    Very challenging company to work for and unrealistic goals (that often changed) set and expected from senior leadership, more specifically the CEO. This company was more for profit than customer service and consistently laid off employees, lost customer's and corporate accounts, had serious financial issues, and very hostile environment to work in with daily threats to do better.

    Advice to Management

    Treat your employees with respect.


  9. Manager

    Former Employee - Location Manager in Denver, CO
    Former Employee - Location Manager in Denver, CO
    Neutral Outlook

    I worked at Hertz full-time (More than 3 years)

    Pros

    None, unless you like to work 60 hrs a week, for peanuts, dealing with anger people without cars, without any support from upper management.

    Cons

    Hertz lies, never pays bonus

    Advice to Management

    PAY what you promise


  10. dysfunctional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Hertz full-time (Less than a year)

    Pros

    none that i can see. perhaps no oversight

    Cons

    disorganized. surprised at how big the company is. this place is going down.

    Advice to Management

    quit. you are ruining people's lives


  11. Helpful (5)

    We work for State Farm.......wait we no longer want State Farm??

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Chicago, IL
    Current Employee - Area Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz full-time (More than 3 years)

    Pros

    Company car and gas. Not worth it after 2-3 years of mediocre support and pay though. Insurance is good and comparable to industry average.

    Cons

    Hertz does not pay bonuses. They will not tell you how to calculate your bonuses. I'm owed bonus money from 2014 and I have no idea if we're going to get it. Spent years sucking up to State Farm agents and body shops to get their business now the new CEO doesn't want to deal with them if they don't want to pay a higher rate. Waste of time Hertz closing over 200 locations and looking to close some more before the end of 2015 in order to make the company look more financially stable, which it is not!

    Advice to Management

    Pay your employees what they work for. Don't make operational decisions without speaking to frontline employees.



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