Hertz Reviews

Updated March 25, 2015
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Hertz President and CEO John Tague
John Tague
73 Ratings

369 Employee Reviews

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  1. 1 person found this helpful

    Decent Career Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Location Manager I
    Current Employee - Location Manager I

    I have been working at Hertz full-time

    Pros

    As a Manager you get a good salary, a free fleet vehicle to drive and gas in the vehicle, and 40% off for family and friends. You meet a lot of interesting people and have/learn many invaluable experiences to carry on for life. Plenty of opportunities to transfer to another location/position world wide (though you lose seniority when you do this).

    Cons

    High stress environment, high turnover, it's almost entirely sales based for hourly employees, and almost unethical work environment. The hourly employees are required to sell and upgrade vehicles and get commission; but unethically the company tries to out sell itself and never has enough cars to sell. Many customers arrive with prepaid reservations and get no car. Very high stress environment from low inventory all the time, and not enough staff. Also managers work 10hr shifts with no breaks and the newest manager works between 11 and 14 hours daily for same pay. The entire company is seniority based with the new employees working undesirable long shifts no matter what was said in the interview (both hourly and managers).

    Advice to ManagementAdvice

    Lower amount of required working hours so employees 'want' to work extra and help out when needed. Supply the needed amount of staffing and take out seniority based scheduling.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Good experience on a day to day with customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hertz full-time (more than a year)

    Pros

    discount on rentals, free lance with customers

    Cons

    long hours, only one day off, the system chain of command is horrible, requesting days off are hard to get

    Advice to ManagementAdvice

    work life balance needs to be corrected

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Long hours not enough pay. You are a sales person which I did not realize was the position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee in San Diego, CA
    Current Employee - Manager Trainee in San Diego, CA

    I have been working at Hertz full-time (more than a year)

    Pros

    Hours, hours, hours. If you look forward for overtime here is the place.
    You are responsible for everything. You will get experience handling all aspects of the business.
    Weekly paychecks.

    Cons

    Hours. Averaged 55-70 hours a week. Absolutely no balance of work and life.
    Pay. For the amount of responsibility and work you are responsible for the pay should at least be minimum of 15 hourly but 20 would be reasonable.
    Customers. You get blamed for everything by the customers, even though you bend over backwards for them they are never happy.
    Bonuses/Promotion. These are used as motivation but are not realistic and almost never happen, much like a carrot tied in front of a horses mouth. I did hit bonus one month working super hard to sell for an entire month and got a bonus of 75 dollars for an entire month of pushing sales for hundreds of customers.
    Management/Training. Training is there but for most you get thrown to the wolves. Management will talk to you and listen to you then just toss your concerns or issues to the side and never do anything about it.
    Sales. I did not realize the emphasis of sales. You are a sales person, your success and measurement of how good you are doing your job is nothing but sales. You could manage the branch cleanly and smoothly but your sales numbers are bad then you are on the chopping block and will not get promoted or bonus.

    Advice to ManagementAdvice

    Employees are people. Hire more people to balance the hours. A college degree is definitely not needed for this job yet that is a requirement of the job. Change the promotion and bonuses to more than just sales. There is more to the business than just sales, but then again all of our sales was pure profit for upper management so I guess that is just the ruthlessness of the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 6 people found this helpful

    A ship going down.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Hertz

    Pros

    Good coworkers, company car. Not much else these days.

    Cons

    This company has been going down hill for a long time. I've never had to do more with less in any other job. I can only speak for mid-Atlantic region but it almost as if people are trying to validate their job my micro managing the company to death. We have no long term plan but to require us to do more daily reports. On top of that, our past questionable accounting practices have many wondering whats actually left in the bank..

    Advice to ManagementAdvice

    I think most Region and zone employees and up have lost a realistic perspective on what we can really do when you handcuff us with improper staffing, fleet and unless reports.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful

    Terrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Hertz full-time (more than 8 years)

    Pros

    Team environment, assisting customers, fast paced

    Cons

    Area managers and upper level managers are absolutely clueless. Their is very little respect for any operational employee, nothing but lies and negative reinforcement. I wasted ten years to this company, please do yourself a favor and skip this mistake of an employer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful

    Don't work for Hertz...it will Hurt!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hertz

    Pros

    Benefits are decent, but not many other pros.

    Cons

    Management are idiots, I am an ABM and I know more than my manager. after Manager Assistant you don't get paid commission, but they still hold you to sales goals. People cheat the system to reach the sales goals, and the people that dont will not hit them (off airport).

    Advice to ManagementAdvice

    Quit. Stop being a corporate robot and suggest changes that need to happen in order for this company to be better. Provide your employees with the tools (cars) they need to succeed; otherwise, just quit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful

    analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Park Ridge, NJ
    Current Employee - Analyst in Park Ridge, NJ

    I have been working at Hertz full-time (more than 3 years)

    Pros

    good exposure to travel industry

    Cons

    terrible culture, company pay scale is terrible, need to leave and come back to make $$

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. DTG employee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hertz full-time (more than a year)

    Pros

    Great salary, car benefits, great people, relationship building, team work, family environment

    Cons

    lots of lay offs, benefits often expensive once you get to the doctor.

    Advice to ManagementAdvice

    none really just remember not to treat the DTG employees like step children

  10. 4 people found this helpful

    Hertz not the place to work at the moment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Branch Manager
    Current Employee - Senior Branch Manager

    I have been working at Hertz full-time (more than 3 years)

    Pros

    Great people to work with. Move up quick because of huge turnover. Get experience in managing people; learn how to manage a branch from the ground up. This includes managing: your fleet, managing customers, managing back office reports and more. You learn how to think fast on your feet. Great place to start your career, but they burn you out and after three to four years you are done.

    Cons

    Long hours, managers are expected to put in 60+ hours. No personal life. High stress environment. Deal with difficult customers and body shops. Lack of fleet. Upper management expects branch managers to cut hours to make up for Mark Frissora screw up. This hampers customer service because the branch manager have to run short staffed. The sales expectations have now become unreasonable and unattainable. To many conference with upper management that interfere with day-to-day business. The pressure is higher than it has ever been. Not sure where the company is going. Many BM’s in the company are feed up.

    Advice to ManagementAdvice

    I would recommend that whoever is running this company, Carl Icahn or his lackey John Tague, to get out in front and lead. There have only been two emails since Tague has started and they have not said anything of value. The employees feel like they are on a gigantic ship and no one is at the wheel. There is no leadership and middle management is just running amuck. Someone needs to get out on front and tell the employees where Hertz is going, do not wait for the numbers to come in. That is in the past we need to move forward. We can cross the numbers bridge when we get there. Right now, we need a leader to step up and take the preverbal “Bull by the Horns.”

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful

    Worst organization I ever worked for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at Hertz full-time (more than a year)

    Pros

    When you become a branch manager you get to drive any car you want in your lot and unlimited gas.

    Cons

    The only thing about working as a manager you pretty much have to work from open to close everyday since it gets pretty busy all the time and your employees need you at all times! I don't know if it was just my state that had a pretty messy organization and management.

    Advice to ManagementAdvice

    Please try to keep with your promises to your employees such as pay and bonuses also to not change things around often. Last but not least give them a break!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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