Higher One Reviews

34 Reviews
3.2
34 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Volchek
11 Ratings

3 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    NEED BETTER TRAINING!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Agent  in  New Haven, CT
    Former Employee - Customer Care Agent in New Haven, CT

    I worked at Higher One part-time for less than a year

    Pros

    Working from home and having flexibility when time is need off or changed

    Cons

    Pay is not that great ...training is a joke.... the people that they have to help you with calls are that dependable..

    Advice to ManagementAdvice

    Re-vamp you whole operation from the bottom to the top. This is a company that could be great but it is mediocre . Better train ALL off your staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Lies, lies, lies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New Haven, CT
    Current Employee - Anonymous Employee in New Haven, CT

    I have been working at Higher One full-time for more than 3 years

    Pros

    Free lunch, free parking and onsite fitness center

    Cons

    A fabricated company culture, corrupt leadership team and constant lies to employees

    Advice to ManagementAdvice

    Resign

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Decent place but still needs work internally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  New Haven, CT
    Current Employee - Analyst in New Haven, CT

    I have been working at Higher One full-time for less than a year

    Pros

    - Catered lunches so you don't have to worry about getting your own
    - Co-workers are great to work with on projects and with teams
    - Good work environment, the building and space is nice

    Cons

    - Once you put in your notice, the company treats you differently as if you're an outsider (even after you've put a lot of hard work on projects and done your best)
    - Internal politics that put certain Managers into positions where they will cover their tracks and put blame elsewhere
    - People won't take responsibility of their (poor and unpleasant ) work and will take recognition when they can get some

    Advice to ManagementAdvice

    Have internal checks and balances to combat any mismanagement

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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