Higher One
3.3 of 5 21 reviews
www.higherone.com New Haven, CT 500 to 999 Employees

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3.3 21 reviews

                             

75% Approve of the CEO

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Mark Volchek

(8 ratings)

69% of employees recommend this company to a friend
3 Employee Reviews Back to all reviews
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  • Approves of CEO

 

Outstanding!

Customer Care Specialist (Current Employee)
New Haven, CT

I have been working at Higher One part-time for more than 3 years

ProsThey offer the most extensive and ongoing training that I have ever received. They keep the employees abreast of all regulations, changes, and company information. The culture, benefits, and overall work environment are incredible.

ConsIt can be challenging when dealing with people who are upset about a situation. While you must hear the brunt of their anger, it is rewarding to find solutions for them. It took a long time to become a permanent employee and after two and a half years I am still only part time.

Advice to Senior ManagementCreate a method to advance personnel quicker and offer more time to those who have remained loyal.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to work

Seasonal Customer Care Agent (Current Employee)
San Antonio, TX

I have been working at Higher One part-time for less than a year

ProsWonderful training/support, and co-workers. Finally a call center that makes you feel valued! I love working here.

ConsSeasonal but that could be a plus for some

Advice to Senior ManagementKeep up the great company culture /values

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Work/Life Balance
         
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  • Approves of CEO

1 person found this helpful  

motivating work place.

Anonymous Employee (Current Employee)

I have been working at Higher One

ProsThe culture of Higher One is one that lives its values, embraces their entreprenurial spirit and encourages innovation. It is also filled with some very smart people!

ConsNot much to say in this area. Perhaps the location. Not much in the area for lunch, must drive to downtown. The new building will have a cafeteria though.

Yes, I would recommend this company to a friend

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