Higher One
3.2 of 5 24 reviews
www.higherone.com New Haven, CT 1000 to 5000 Employees

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3.2 24 reviews

                             

78% Approve of the CEO

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Mark Volchek

(9 ratings)

68% of employees recommend this company to a friend
3 Employee Reviews Back to all reviews
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    Outstanding!

    Customer Care Specialist (Current Employee)
    New Haven, CT

    ProsThey offer the most extensive and ongoing training that I have ever received. They keep the employees abreast of all regulations, changes, and company information. The culture, benefits, and overall work environment are incredible.

    ConsIt can be challenging when dealing with people who are upset about a situation. While you must hear the brunt of their anger, it is rewarding to find solutions for them. It took a long time to become a permanent employee and after two and a half years I am still only part time.

    Advice to Senior ManagementCreate a method to advance personnel quicker and offer more time to those who have remained loyal.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great place to work

    Seasonal Customer Care Agent (Current Employee)
    San Antonio, TX

    ProsWonderful training/support, and co-workers. Finally a call center that makes you feel valued! I love working here.

    ConsSeasonal but that could be a plus for some

    Advice to Senior ManagementKeep up the great company culture /values

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    1 person found this helpful  

    motivating work place.

    Anonymous Employee (Current Employee)

    ProsThe culture of Higher One is one that lives its values, embraces their entreprenurial spirit and encourages innovation. It is also filled with some very smart people!

    ConsNot much to say in this area. Perhaps the location. Not much in the area for lunch, must drive to downtown. The new building will have a cafeteria though.

    Yes, I would recommend this company to a friend

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