Hightail

  www.hightail.com
  www.hightail.com

Hightail Reviews

Updated November 25, 2014
Updated November 25, 2014
79 Reviews
3.1
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ranjith Kumaran
5 Ratings

Review Highlights

Pros
  • Lots of flexibility to help achieve that work/life balance (in 5 reviews)

  • A fun company to work at b4 the ousting of Brad Garlinghouse (in 8 reviews)


Cons
  • Most of the upper management is clueless on what it takes to run a company (in 4 reviews)

  • Previous CEO was focussed on building products and new CEO is focussed on building his brand than building the company name and products (in 3 reviews)

More Highlights

13 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Wow, what a tailspin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Campbell, CA
    Former Employee - Software Engineer in Campbell, CA

    I worked at Hightail full-time (more than an year)

    Pros

    When Brad was there it was so so but at least there was some vision.
    Free lunch every Monday.
    Stocked kitchen.

    Cons

    Terrible middle management.
    Lots of kickbacks taking place.
    Attrition is very high.
    To many 'clicks'.
    If you have ideas for technical improvement, for get it. If it doesn't come from the preferred VAR your idea is worthless.
    There are a few good apples but it doesn't matter, management stifles moral.

    Advice to ManagementAdvice

    Sell the company.
    Try a massive pivot.
    Listen to your frontline engineers.
    Rid middle management of their duties

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Do you you know where you're going to?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Software Engineer in Campbell, CA
    Current Employee - Staff Software Engineer in Campbell, CA

    I have been working at Hightail full-time (more than 3 years)

    Pros

    Work-life balance. Free lunch on Monday.

    Cons

    With the recent layoff, not sure where the company is headed.

    Advice to ManagementAdvice

    Agreed w/ Brad that cloud storage is a commodity. The board should have sold the company...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Avoid like the plague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Hightail full-time (less than an year)

    Pros

    Good people, flexible hours, free snacks and Monday lunches

    Cons

    Poor technical organization, high rate of turnover in engineering dept, poor business decisions leading to even worse technical management, inability to execute and deliver product on time or of sufficient quality. CEO just got fired, I expect the entire exec staff to be cleared out in short order.

    Advice to ManagementAdvice

    Stop spit shining the product and really think about how to set it apart from the competition. Get rid of legacy engineers and entire ops team (worst I've ever worked with) so that you can finally deliver.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    Hightail in a hot space

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hightail full-time

    Pros

    Good company and only way of survival is buyout

    Cons

    Previous CEO was focussed on building products and new CEO is focussed on building his brand than building the company name and products. Revenues are diminishing and it will be a short-sale if no action is taken immediately.

    Advice to ManagementAdvice

    Sell the company or go IPO. Otherwise shareholders are going to be frustrated

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 6 people found this helpful  

    Hightail is floundering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Software Engineer in Campbell, CA
    Current Employee - Staff Software Engineer in Campbell, CA

    I have been working at Hightail full-time (more than an year)

    Pros

    - Its in a hot space
    - They are desparate and will over promote to retain people.
    - Claims of culture

    Cons

    - The company does not invest in engineering
    - It is sinking, losing engineers and PMs everyday.
    - Top leadership is inexperienced and completely disconnected from reality. Hoping they can do some PR stunts and sell more software
    - Lacking a technical leader (new CTO is non-technical)

    Advice to ManagementAdvice

    If you are unable to stay grounded please get someone grounded and listen to that person

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    A great first date but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Hightail full-time (less than an year)

    Pros

    The company provides very strong benefits and decent compensation if you can negotiate well during the hiring process. Various small perks to the company such as catered lunches on Mondays, multiple kitchens with snacks and drinks and access to a variety of restaurants within walking distance. HR tries their best in trying to keep employees happy and relaxed by providing different events such as "Movie Day," Friday "Lounge" time and gym access.

    Cons

    Training was very disorganized and felt segmented. Felt very inadequate to handle daily roles due to improper education and numerous bugs within the product leads to an endless amount of complaints and troubleshooting.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Needs some help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Software Eng in Campbell, CA
    Former Employee - Contract Software Eng in Campbell, CA

    I worked at Hightail as a contractor (less than an year)

    Pros

    - Good for the A player looking for an easy gig so can work on side projects.

    - Good for B, C players looking for a paycheck or to build some skills (if that's possible).

    - Overall OK culture.

    Cons

    - Tech stack is such a mess that it takes 1-2 weeks to do 4-8 hours of work.

    - Too much manager circling around doing nothing.

    - Too much time spent on old technology stack instead of just putting it into proper maintenance mode and moving to something new (hint hint).

    - Bug bugs bug bugs. Man the web interface is loaded with UX/UI glitches. It's buggy. I mean it's really sad. The backend is a stinker too with loads of cruft from old projects and failed initiatives.

    Advice to ManagementAdvice

    I think your destiny is set because you have competition that's blown you over. You don't have any real vision that I can see. No strategic leverage in the market. So I supposed just get bought up and that's about it. If I were the boss..

    1. Dump these managers for the most part they don't do well.
    2. Freeze the current stack except for enterprise.
    3. Build a new stack ASAP.
    4. Hire only A players and compensate them well.
    5. Come up with something that will add value beyond the "let's find a new shiny little interface for people to upload their files to [that's full of bugs]".

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Outsource is priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Software Engineer in Campbell, CA
    Current Employee - Staff Software Engineer in Campbell, CA

    I have been working at Hightail full-time (less than an year)

    Pros

    good location, lots of restaurants near by

    Cons

    outsource has higher priority than developing in-house talent. High employee turn over rate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Location, Location, Location - Product - Otherwise, need more to this

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Hightail (less than an year)

    Pros

    Employees - nice people individually, some groups have got it together
    Location - perfect
    Product - send big files
    Benefits - ok

    Cons

    new management - no previous experience
    there's a lack of comraderie and fearful that they will lose their jobs
    allowing good employees to leave the company
    lack of accountability
    lack of convenient parking

    Advice to ManagementAdvice

    Reflect back to one the points in the Peanut Butter Manifesto, "lack of focus, accountability and decisiveness—were actually just symptoms of a deeper problem".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Poor management and poor decision-making

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Campbell, CA
    Former Employee - Senior Manager in Campbell, CA

    I worked at Hightail full-time (more than an year)

    Pros

    YouSendIt is in an exciting space with players like Dropbox, Box, SkyDrive, etc. Brad Garlinghouse is on a mission to turn the company around.

    Cons

    Very poor management that lack a clear vision, strategy, and goals. This results to employees that are unfocused and unmotivated. Management make poor decisions that negatively impact team morale. Functional groups lack necessary goals that are not aligned to company goals.

    Advice to ManagementAdvice

    Evaluate whether the right people are in the right roles to successfully lead a team. Perform an extensive exercise to evaluate each departments' strategy and goals to ensure they align to the company goals and enable employees to succeed. Establish a clear identity in the market and then stick with it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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