Hilti USA Reviews

Updated November 15, 2014
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53 Reviews
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Hilti USA CEO Cary Evert
Cary Evert
48 Ratings

53 Employee Reviews

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  1. 1 person found this helpful

    Dont care about newer employees. Seniority above all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pro Shop Manager
    Former Employee - Pro Shop Manager

    I worked at Hilti USA full-time (more than a year)

    Pros

    Independent and not behind a desk

    Cons

    Pay is not competitive and are quick to layoff newer employees when times get tough.

    Advice to ManagementAdvice

    be transparent when hiring. Dont feed coporate BS a bout promotions and opportunities when they dont exist.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful

    Inconsistent Approach Limits Market Share Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager
    Former Employee - Regional Manager

    I worked at Hilti USA full-time

    Pros

    Above average place to work from an employee standpoint. Average compensation, good benefits, opportunities are no different than any other large company which are typically limited locally but abundant if your willing to relocate. A solid employee training program with a good investment in additional training along the way.
    99.9% of the products work as described with a solid system for ordering, delivery, billing, and customer support.

    Cons

    The culture journey was much more sincere and followed actively when it was first introduced by Craig Erickson and Gil Morris but has become more words and motions than anything.
    Too process driven at times which can negatively effect productivity.
    Higher HILTI product pricing versus added value is never fully explained and other competitors have the added value of engineering, support, etc. plus products & systems that work and that are accepted by customers and specified by engineers limiting sales opportunities.

    Advice to ManagementAdvice

    Avoid the repetitive yo-yo effect of price increases based on the the Swiss franc losing value then going back to the same customers when sales are down and telling them we want to be aggressive and get their business. This creates a poor image and a lack of respect for HILTI with the customers.
    Accept the fact, many products are at the product life cycle stage of a commodity item. HILTI could drastically increase market share by getting aggressive on commodity items and squeezing out many competitors. Increasing profits to the MO & corporation through economies of scale while increasing the chances of selling more profitable innovative products to a much larger customer base. The poor economy with less construction activity seems like the ideal time to start this approach.
    Be less drastic in prices based on customer size versus trying to charge smaller customers 80% higher prices which they won't pay for commodity items. Realize that large customers started off as a small company and the bigger, long-term picture is to partner with a company when they start in business and develop that partnership as they grow to create many more "raving fans" in the future.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. They do not practice their own core values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit in Tulsa, OK
    Current Employee - Credit in Tulsa, OK

    I have been working at Hilti USA full-time (more than a year)

    Pros

    Cafe (too expensive), Starbucks on site. Like the color red.

    Cons

    They tell you how great Hilti is and push this "have fun" attitude but I found within a couple of weeks that it depends on your department. Management never even said hello in the morning. Other department managers talk to employee like they are scum. Things are changed on a whim, no 2 people will give the same answer.

    Advice to ManagementAdvice

    If you talk to the employees you can tell how bad things are. When managers are out there is a peaceful vibe that disappears the minute a manager walks in the door. There are way too many managers in certain departments. Departments always talking bad about other areas. No feeling of being a team.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Hilti looks nice on a Resume....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager V in Lexington, SC
    Former Employee - Account Manager V in Lexington, SC

    I worked at Hilti USA full-time (more than 10 years)

    Pros

    You can be proud of where you work, you will not have to apologize to no one about what you do for a living, Hilti makes high quality products....

    Cons

    Trust no one at this company, If your manager has no back bone and he didn't hire you, you will be thrown under the bus....
    The managment team seams never to be happy...

    Advice to ManagementAdvice

    Be more of a coach and less of a boss....

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Learn and Leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Hilti USA full-time

    Pros

    They are very open and you will learn a lot about the business and products. Good products, but extremely expensive because of all the fixed costs

    Cons

    They have layers and layers of management, most are not bringing anything to the table except an ability to read a spreadsheet. They look at what you are paid, how much you currently sell and at what margin and rank your contribution. They don't care about the relationships you have built , what is going on in your market or past contribution.

    Pay is extremely low because of all the management carrying cost, benefits are awful! Good luck with their health insurance, the worst I have ever seen.

    Advice to ManagementAdvice

    Lean out middle managers, start promoting from within and stop paying way to much for know nothing DM's.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful

    The grass can be a lot greener!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager III in Sioux Falls, SD
    Former Employee - Account Manager III in Sioux Falls, SD

    I worked at Hilti USA full-time (more than 10 years)

    Pros

    I met some great friends. Product is well respected. Training above average.

    Cons

    Disrespected a lot of great salespeople. PMP process is a joke. If the field needs to train all the new RM's maybe there not qualified. More focused on processes than growing sales and profits. Willing to let high performers go due to personal conflict. Micromanaging does not begin to describe the last few years. No direction for their distributor partners.

    Advice to ManagementAdvice

    Give up on the scare tactics or threats of job security. Get rid of all the inexperienced middle managers. Realize that it's not how many calls you make but that its the quality of these calls. And by the way a guy in New York City may make a few more calls in a day than someone in Montana, duh!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful

    Horrible culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilti USA full-time (more than 8 years)

    Pros

    Good product and employees extensive training

    Cons

    Ever changing bonus structure, that never benefits it's employees

    Advice to ManagementAdvice

    Pay hour employees what they are worth. Constant lies on what you can bonus and what the territory can do.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful

    Solid company.....culture has changed though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilti USA full-time (more than 5 years)

    Pros

    privately owned company that tries to take care of it's employees. Many resources to help you develop and move up.

    Cons

    Too much emphasis on reporting, gets in the way of doing your job. What have you done for me lately attitude. Job insecurity.

    Advice to ManagementAdvice

    Listen to the employees on the street. Leaders are "yes" men and don't take current conditions into consideration.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful

    Only good for a few people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Tulsa, OK
    Current Employee - Corporate in Tulsa, OK

    I have been working at Hilti USA full-time (more than 3 years)

    Pros

    Work life balance. Flexible work schedule if in the field.

    Cons

    Hilti does not consider any past experience as relevant unless you come from a competitor.
    You have to be a "YES" man/women to get promoted. If you get a manager's off list. your career will not move forward. That is why I am looking for another opportunity. If you are recruited from a top level MBA school do not believe anything that they tell you about moving forward. They say your promotions are based on performance, big lie, you can hit all of your targets and not get the promotion due to a subjective interview. Their PMP process is a huge joke.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. If you can drink the Kool-Aid and work long hours, this is for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK

    I worked at Hilti USA full-time (less than a year)

    Pros

    - Possibilities for advancement if mobile and good at politics
    - Good cafeteria
    - Vertically integrated company (learn different aspects)
    - Business outlook should be improving

    Cons

    - Politics
    - Culture is not for most
    - Rewarded for number of hours worked, not results
    - Highly bureaucratic, tons of red tape

    Advice to ManagementAdvice

    Provide more autonomy and stop judging performance based on hours worked. Judge on productivity instead. Say what you mean, and do what you say

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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