Hilti USA Reviews

Updated March 25, 2015
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3.0
47 Reviews
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Hilti USA CEO Cary Evert
Cary Evert
16 Ratings

47 Employee Reviews

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  1. You better hope you get a favorable construction trade, forecast, and geography or you won't be making any bonus money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager III
    Current Employee - Account Manager III

    I have been working at Hilti USA full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Hilti is very good about wanting to promote you, especially if you are mobile and have your education in order. There is a great work-life balance, and the people are outstanding.

    Cons

    If you get stuck in a bad territory you are screwed. Forecasting methods are pretty much equivalent to picking up a stick that's shaped like a letter "V" and searching for water in the desert. It's easy to get blamed for not performing when you took over a territory and all the construction projects ended. There are also some major product gaps depending on your trade and geography. Health care plan is terrible.

    Advice to Management

    Focus on cutting costs lowers morale. Poor forecasting, product gaps and not paying out bonuses will ultimately force good people to leave.

  2. Good and Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Division Manager
    Former Employee - Division Manager

    I worked at Hilti USA full-time (more than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Hilti has great sales training, and great products. This is a great place to learn sales, as they are very regimented and follow activities very closely. Their products are not for everyone, and with the high price point requires true selling.

    Cons

    This is not a place to start off as a manager. I came in as management with lots of promises to move into bigger roles quickly. The only thing that was quick was the realization that you either are from Hilti or you are an outsider. They say they value new ideas from the outside, but in reality once your there they'll say "there are no new ideas". I can't stress enough, if you are contemplating starting in management at Hilti, do yourself a favor and keep looking.

    Advice to Management

    Stop hiring managers from the outside, you aren't going to change the culture and it's not fair. Too many people have left good careers on promises left unfulfilled.

  3. Great culture, top notch product and great sales experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager
    Former Employee - Regional Sales Manager

    I worked at Hilti USA

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Quality product you can be proud to sell.

    Cons

    Low pay compared to industry standards. Growth path is diluting the culture (lots of managers being hired from outside of company who want nothing more than to climb the ladder and make their "mark" by firing tenured employees)

    Advice to Management

    Pay more and don't forget your culture.

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  5. Overall good place to work, Strong culture where you can grow and develop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilti USA full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I enjoy the fast paced environment with a strong feedback culture. Most leaders genuinely care about their team members and want to see them succeed.

    Cons

    There can be a lack of transparency in areas that could really be discussed with team members. This creates an environment where rumors often become reality and it is unnecessary. With the face-paced, high performance culture work life balance can be difficult if you are not careful.

    Advice to Management

    Solicit advice and input more often from all levels of the organization. Develop methods for continuous feedback outside of the employee survey, perhaps improving the intranet site to include discussion boards where team members can ask questions to Sr. Leadership on a ongoing basis.

  6. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Syracuse, NY
    Former Employee - Account Manager in Syracuse, NY

    I worked at Hilti USA

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people to work with. You are selling quality products and have a lot of flexibility. Build relationships in the industry.

    Cons

    A lot of changes been happening lately that resulted in lack of quality and poor moral of employees. Have to go through a lot of channels to get anything done.

    Advice to Management

    Listen to field employees

  7. Helpful (3)

    Great if you're a mid career sales person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager III
    Former Employee - Account Manager III

    I worked at Hilti USA full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great training in all aspects of sales and sales cycles across multiple areas.

    Cons

    If you don't drink the Kool-Aid at first you will either leave or eventually enjoy a cup of "Hilti Brew."

    Advice to Management

    Make it clear that all you want are "Yes Men" right from the start.

  8. Helpful (1)

    Great Company, Poor Management Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in San Francisco, CA
    Current Employee - Regional Sales Manager in San Francisco, CA

    I have been working at Hilti USA full-time (more than 8 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good Pay, Good Business Model, Excellent Benefits, Excellent Training

    Cons

    Upper Management has poor leadership, biased with race when top positions open, Commission and bonuses not to industry standards

    Advice to Management

    Marketing and tactical goal metrics can be greatly improved

  9. Helpful (1)

    Strong legacy, but high stress and questionable execution of new strategic initiatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK

    I have been working at Hilti USA full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This is a sales organization, and compensation is usually proportional to performance. Most products are best-in-class, with clear value propositions. Many territory sales reps with lots of tenure, allowing for continuity of institutional knowledge, regional market understanding, etc.

    Cons

    Very high stress in the workplace. Very poor work-life balance. Still trying to "do more with less" despite exceptional growth over the last 3+ years (especially when compared to the overall construction market). Some strategic initiatives to grow for the future have not been executed well. Trying to create new business units by "re-inventing wheels" that already exist - e.g. engineering & CAD, fabrication, sourcing, and logistics. Conversely, several middle and upper management recruits have entered existing business units with little or no related industry experience.

    Advice to Management

    When recruiting external candidates, choose individuals with the right skills and experience to backfill management positions in "legacy" business units as well as to launch new initiatives.

  10. Fair company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Raleigh, NC
    Former Employee - Account Manager in Raleigh, NC

    I worked at Hilti USA full-time (more than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I had a reasonable area mgr, which allowed for a lot of autonomy. Sales goals were reasonable. Salary was low.

    Cons

    Very little room for growth--especially if you are unwilling to relocate as needed.

    Advice to Management

    Allow salespeople more freedom.

  11. Helpful (3)

    Where culture creates an almost cult-like atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager
    Former Employee - Regional Manager

    I worked at Hilti USA full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    They have excellent sales training, and generally their products are very high quality. They are also very open to cross-functional moves for qualified individuals, which can be great for career development. If you're of the right caliber, they also offer international opportunities for the right candidates.

    Cons

    The whole "Hilti way" becomes so pervasive that you're not allowed to question anything the company does - just follow orders and go about your business. If you take your red glasses off you'll be identified as not a true believer, and then you're probably on your way out. For salespeople, good luck keeping up with the compensation schemes, which change all the time. Promotions are often very subjective, and are largely based on whether they (esp. the GM) like you instead of your results or potential.

    Advice to Management

    Encourage more critical thinking in the ranks, rather than treating the sales teams like robots. Make promotion decisions based on results, rather than favoritism.

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