Hilti USA Reviews

Updated September 14, 2014
Updated September 14, 2014
174 Reviews
3.0
174 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilti USA CEO Cary Evert
Cary Evert
32 Ratings

Review Highlights

Pros
  • Flexible work schedule for an easy work life balance (in 14 reviews)

  • training, good culture, great feedback, great products, flexible (in 23 reviews)


Cons
  • The idea of a work/life balance became something that only existed if all sales goals were met (in 8 reviews)

  • Upper management does not always communicate openly (in 11 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A great place to work for the right person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at Hilti USA full-time for more than 10 years

    Pros

    The job can be a lot of fun particularly when business is booming. You are helping customers, selling great products, and making some money.

    Cons

    There can be large fluctuations in income that are beyond the control of the individual. When the market slows down, you will be working extra hard to make very little in return.

    Advice to ManagementAdvice

    Create avenues for earnings advancement to those that are not Thunderbirds or hired in Europe.

    Recommends
    Approves of CEO
  2.  

    Great sales career development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager
    Current Employee - Regional Sales Manager

    I have been working at Hilti USA full-time for more than 8 years

    Pros

    Great sales training and development, you will never apologize for the products this company makes - they are the best. The people are genuine and work hard.

    Cons

    Career development is limited by mobility or your desire to relocate to Tulsa, OK. Compensation can be frusterating, it changes yearly. Processes can be tedious and take time.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    At first hot, then warm, then lukewarm...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  New York, NY
    Current Employee - Account Manager in New York, NY

    I have been working at Hilti USA full-time for more than 8 years

    Pros

    Great innovative products, recognition in the industry, company car, helpful, great people, good work life balance if you make an effort. Easy access to all level of management. It is a listening company, customer's and employee's views are actually taken into consideration. Great education benefits

    Cons

    Forever changing pay/bonus structure (even twice a year) every year, cookie cutter mentality, health insurance is TERRIBLE!!! Prepare yourself for a $5,000 deductible. Middle management has no idea what they are doing except filling out useless forms and attending 16 meetings a day which lead nowhere, with little or no input or benefit into the life and career of the field staff.

    Advice to ManagementAdvice

    Move the HQ to a civilized place - NOT Tulsa!!! If you moved the HQ to either the east or west coast, you would have a flood of quality people fighting to be there. Anyone who goes there (from a big city) - after 1 or 2 years, is never heard of again. Start paying much, much more attention to the morale of your employees before you get so hung up on unrealistic numbers and then having to revise them when you sense little more than half star reviews from your employees.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    good company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilti USA

    Pros

    training, good culture, great feedback, great products, flexible

    Cons

    the compensation and capped commission is poor

  6. 3 people found this helpful  

    Best in class with mediocre compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Key Account Manager
    Former Employee - Regional Key Account Manager

    I worked at Hilti USA full-time for more than 10 years

    Pros

    Hilti takes the extra steps to be the "best at" in whatever they do. Good benefits, decent 401k, company car (if you’re ok driving a rolling advertisement), exceptional onboard training and continuous field sales training, and strong core values. Because of their best in class consultative sales training and their commitment to continually develop and hone their sales force’s skills, Hilti is a great company to start your career, gain experience and use as springboard to find a company that will pay much better!

    Cons

    Compensation is poor, difficult to advance if you're unwilling to relocate,and they have a bonus structure cap. They are so process driven that with the tools provided they have truly become "big brother" to their direct sales force. For this reason they achieve very consistent year over year growth but these processes have made their employees feel replaceable.

    Advice to ManagementAdvice

    Take more risks, remove the bonus restrictions because it only holds your top performers back and has made a "sheep like" environment for your biggest investment and asset, your direct sales force. Pay your successful tenured AM's, PM's, and FE's the compensation they deserve or they will continue to leave at the peak of their careers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company bugged down by tracking system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilti USA full-time for more than 8 years

    Pros

    Good company with lots of good and capable people
    Great training for new employees
    Great support among team members
    Still some great managers around if you are lucky enough to work for one

    Cons

    Yes-man management directly linked to EMT.
    Tracking system and reporting requirement with an ineffective tool.
    Redundant and counter productive tasks on a regular basis.
    Frequent changes in personnel (especially management), tracking systems, reporting requirement, performance evaluation process, and bonus structure cause team members to lose focus.
    Rigid operation approach and not flexible. Such attitude discourage team members from being creative and think outside the box.
    A stubborn company that reacts to market trend and demand very slowly.

    Advice to ManagementAdvice

    In my worthless opinion, the company now is heavily process driven with little flexibility to engage employees, and the result is yes-man rises and the rest simply complies. Changes are inevitable and required to propel a company forward, but frequent changes requiring counter productive activities are like taking one step forward two steps back. Instead of customer engagement, perhaps it's time for "employee engagement".

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Solid Company & Great Products, But Pay Is Only Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Chicago, IL
    Former Employee - Account Manager in Chicago, IL

    I worked at Hilti USA full-time for more than 3 years

    Pros

    - Great Product Portfolio
    - Very Interesting Industry
    - Work from home
    - Industry Leader in R&D
    - Met Some Great People

    Cons

    - Arrogant Upper Management
    - Selling Industry Leading Products for Less Than Stellar Wages
    - Bureaucratic Work Environment
    - Will Talk "Core Values" Only When It Benefits Them
    - Some Employees Lack Integrity
    - Ever-changing Compensation Plan

    Advice to ManagementAdvice

    Your account managers will be far more effective if you pay them a little bit more in base salary and variable compensation. You are selling industry leading products, pay your people accordingly.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Cool company but got laid off....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager Proshop  in  Los Angeles, CA
    Former Employee - Account Manager Proshop in Los Angeles, CA

    I worked at Hilti USA full-time for more than a year

    Pros

    Awesome products. Some of the best sales training in the world. Stable company. The company is privately owned so they will do what it takes to make the company succeed. There are no stock holders to answer to.

    Cons

    Goals are somewhat unrealistic. Must be able to relocate. Stressful. The Account manager 1 position is tough because it is basically inside sales/retail.

    Advice to ManagementAdvice

    Focus more on marketing. The brand is awesome.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Hilti @ Home Depot

    Former Employee - Pro Shop Manager  in  Tulsa, OK
    Former Employee - Pro Shop Manager in Tulsa, OK

    I worked at Hilti USA full-time for more than 5 years

    Pros

    Provide extensive training including 3 weeks in Tulsa. Management is generally supportive.

    Cons

    Too many meetings. Did not understand the Home Depot market

    Recommends
    Neutral Outlook
  11.  

    Nice Company.. But

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Analyst  in  Tulsa, OK
    Current Employee - Finance Analyst in Tulsa, OK

    I have been working at Hilti USA as an intern for less than a year

    Pros

    They really stress their culture and beliefs. Generally a happy work place. Have competitive benefits for all full time employees.

    Cons

    - Compensation is below market value
    -Delayed advancement opportunities
    -Too much emphasize on sales is causing a neglect in other facets

    Recommends
    Positive Outlook
    Approves of CEO

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