Hilti USA

  www.us.hilti.com
  www.us.hilti.com

Hilti USA Reviews

Updated December 15, 2014
Updated December 15, 2014
186 Reviews
3.2
186 Reviews
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Hilti USA CEO Cary Evert
Cary Evert
42 Ratings

Review Highlights

Pros
  • They have great work-life balance (in 16 reviews)

  • You are helping customers, selling great products, and making some money (in 24 reviews)


Cons
  • The idea of a work/life balance became something that only existed if all sales goals were met (in 9 reviews)

  • Upper management does not always communicate openly (in 13 reviews)

More Highlights

45 Employee Reviews Back to all reviews

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  1.  

    An Inside Sales, Customer Service position in Tulsa Oklahoma can be a rewarding job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Tulsa, OK
    Former Employee - Customer Service in Tulsa, OK

    I worked at Hilti USA full-time (more than an year)

    Pros

    You will learn all lot about the construction industry, sales, and business. Once you do your job and do it will, the opportunities to grow with the company are there.

    Cons

    Plan to be on the phone all day, remember its a call center. If you lack passion in this job, you will either quite or get fired.

    Advice to ManagementAdvice

    There needs to be more constancy in the way management holds workers accountable for there performance and behavior.

    Recommends
    Positive Outlook
  2.  

    Account Manager Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in San Francisco, CA
    Former Employee - Account Manager in San Francisco, CA

    I worked at Hilti USA as an intern

    Pros

    Amazing people and leadership. Company truly puts people over profits. Amazing, industry leading products. Brand power makes buyers listen. Amazing opportunities for growth if mobile.

    Cons

    Changing comp plan and capped commissions.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Overall a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Hilti USA full-time (more than 10 years)

    Pros

    I feel that Hilt has good insurance and good time off policies. Over all benefits package is good. I'm an outside sales account manager and my co-workers are wonderful. We are a real team and work well with each other. Wonderful training for new hires.

    Cons

    Many times you feel like your just a number. You have a number to make and that's all they care about. Loyalty doesn't not seem to matter. Promotions and pay raises are difficult to achieve sometimes. Sometimes large swings from year to year on total pay.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    A great place... if you are in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager (Finance) in Tulsa, OK
    Former Employee - Manager (Finance) in Tulsa, OK

    I worked at Hilti USA full-time (more than 3 years)

    Pros

    Sales is, by far, the most important function that anyone can play in Hilti US. Both recurring and one-time incentives, specialized training, personal development opportunities and recognition are all targeted to the sales force. Sales leaders come from different professional backgrounds, which makes this process richer. Also, a great place to work if you are looking for opportunities abroad, especially if you are multilingual (multicultural, ideally). Willingness and capacity/ skills to try new functional roles (from Sales to Technical Support, then to Marketing, and back to Sales, for example), may be a plus, since employees who understand the business from different angles are appreciated. On a positive note, in the last years, Hilti US has made a stronger effort to show employee appreciation in different ways as well as increase the non-cash rewards offered.

    Cons

    If you are not interested/ willing to go into Sales, your career path at Hilti US could be somewhat limited. Training and development opportunities are clearly not as abundant (or supported) for other functional roles. Also, opportunities may be somewhat limited for those who are not willing/ able to relocate, at some point in their careers, to the corporate headquarters in Tulsa, Oklahoma. In a nutshell, if you are not in Sales and/or willing/ able to relocate, this is probably an "average" place to work for.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Worked there 20 years, great company who invest in leadership training and development. The last 3 years not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager
    Former Employee - Senior Manager

    I worked at Hilti USA full-time (more than 10 years)

    Pros

    The Culture, The People, The Opportunities, The products,

    Cons

    Too many leaders moved too quick without results. No credibility. Sr Leaders lack of effective communication last few years.

    Advice to ManagementAdvice

    Be honest with employees on their development and do not waste their time

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager II in Houston, TX
    Former Employee - Account Manager II in Houston, TX

    I worked at Hilti USA full-time (more than 5 years)

    Pros

    Great product, good leadership, fair pay

    Cons

    Constantly changing bonus plan, a lot of turnover

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Overall a great company to work for if you like work life balance but raises or promotions are few and far between.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Hilti USA full-time (more than 5 years)

    Pros

    The work life balance is great, the overall compensation is decent but near the middle of the spectrum. Competitive atmosphere but not uncomfortable, you feel a sense of job security. You'd have to do something stupid to lose your job, they invest and coach their people to succeed.

    Cons

    Moving up is difficult in this company. You have to be willing to move anywhere in the country and you have to do a lot of sucking up or you'll never move up even if the numbers say you should. Management doesn't want your opinion on how to make things better and if you speak up you'll be blacklisted. Yes men only.

    Advice to ManagementAdvice

    Give your top employees a reason to stay. A small raise goes a long way in making them feel appreciated and loyal to the company. The promotion criteria is too stringent, 150% of plan and you deny a promotion over an unattainable fleet number or something else out of the reps control.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great sales company in construction industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilti USA full-time

    Pros

    Training and career growth are great.

    Cons

    Poor compensation for moving expenses. Covered 25% of incurred expenses to move 1,200 miles.

  10.  

    A Structured and Positive Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Hilti USA full-time (more than 8 years)

    Pros

    High focus on what needs to be done and how to do it

    Cons

    Goal planning and achievement could be more collaborative, flexible and tied to what is really happening in the marketplace.

    Advice to ManagementAdvice

    Spend some time on the "Cons" above

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Care about employees, friendly co-workers, fair pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager III in Los Angeles, CA
    Current Employee - Account Manager III in Los Angeles, CA

    I have been working at Hilti USA full-time (less than an year)

    Pros

    awesome co-workers, flexibility, autonomy, there is a very good culture at the company and a spirit of team work. they are good about promoting you if you are good at what you do. many people will change positions every 1.5-3 years.

    Cons

    possible to be lost in terms how to execute and in what ways, but you have resources at your disposal.

    Advice to ManagementAdvice

    make it easier to get bonuses

    Recommends
    Positive Outlook
    Approves of CEO

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