Hilton Worldwide Reviews

Updated July 26, 2015
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Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
33 Ratings

Pros
  • Team member travel program is a huge plus (in 28 reviews)

  • Good benefits that sums that up (in 38 reviews)

Cons
  • They do not care about work life balance but give it all talk as if they do care (in 31 reviews)

  • hard working long hours expected (in 38 reviews)

More Pros and Cons

107 Employee Reviews

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  1. Lies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time "Cashier" in Mc Lean, VA
    Former Employee - Full Time "Cashier" in Mc Lean, VA

    I worked at Hilton Worldwide (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fun environment when you can be on your own if you know what you are doing

    Cons

    They lie about what they are hiring you for. I applied for one position to work an unrelated one that had me working a closing shift then schedule to return in sometimes under 5 hours to open the next shift. Im perfectly capable of doing these things if they were under the same department let alone the department I had applied for.

    Advice to Management

    Dont lie to applicants by saying they will be hired for a certain position if they won't. Also take into consideration that when they suggest different ways of doing things, to give them a shot rather than be stubborn in your ways because of how long you have done them as such. If an employee has years of experience and it has worked solidly, maybe that employee knows what they are talking about?


  2. Poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY

    I have been working at Hilton Worldwide

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    This is a union position, so we can't be fired without reason .

    Cons

    Management doesn't care. Around 40 managers have quit within 2 years. No appreciation for good employees.

    Advice to Management

    Try appreciating good employees.


  3. Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Pros

    Good discount for hotel rooms

    Cons

    Was promised a higher salary and lied to


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. The training wasn't the best - I felt like I was thrown into the action without knowing what I was doing.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Agent in Vancouver, WA
    Former Employee - Guest Service Agent in Vancouver, WA

    I worked at Hilton Worldwide full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The employees of the Hilton were very good people and fun to work with. The lunch was great too - it came straight from the restaurant and events!

    Cons

    Bad training, horrible communication. I remember saying I'd cover a few graveyard shifts and then without asking me, my manager switched me to graveyards. Not cool.

    Advice to Management

    The job itself isn't fun, so the pay might as well make up for it.


  6. Living Hell

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Hilton Worldwide as a contractor

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - Nothing, I guess if I had to say one thing the location of the office, but even that isn't great.

    Cons

    - They make it very clear and constantly remind you that you are not an actual Hilton employee. - Everyone is very needy and can't seem to do much for themselves - Management is awful - People constantly quitting or getting fired

    Advice to Management

    Maybe read a beginners book on managing


  7. Hilton is not where you want to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Employee rate. Meeting good people

    Cons

    lower level employees are treated bad and over work management use there title to get over on people and staff


  8. Marketing Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Universal Cty, CA
    Former Employee - Anonymous Employee in Universal Cty, CA

    I worked at Hilton Worldwide (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Maybe the free food. Otherwise, nothing.

    Cons

    Went for a Marketing Coordinator position interview. The information online said it was for a salary position. When I got to the interview, I was told that the pay was $9 (minimum wage) and I would be working at the Concierge desk selling Timeshare. I took the job because I was desperate for a second job. They wanted us to talk to every guest coming up to us about Timeshare...Also, the manager only showed up to our hotel maybe once or twice a month. She lied in the interview saying they sold about 1-3 timeshare packages a day and I found out from the other coworkers that it was about 3 packages in 6 months! She tried to make us sign a piece of paper stating that we would get fired if we didn't sell 15 packages a month. The hotel would take our commissions we get from rental car companies, tours, reservations, etc and tell us we would get fired if they caught us taking them. Most other staff in the hotel are rude and unprofessional.

    Advice to Management

    Get better management. Someone who can actually manage and don't try to make ridiculous, impossible goals. Pay more than minimum wage. Stop being illegal (taking our commissions). Such a shame to a brand name like Hilton.


  9. Sexist and Old School environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good benefits; 401K, medical and dental insurance

    Cons

    Sexist environment, not good for women No opportunity unless part of the "boys club"

    Advice to Management

    Get rid of under performing leaders and sexist GM


  10. Stay away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Hilton Worldwide part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The pay is excellent. Can seem like dream job on paper

    Cons

    This company allows employees to be mistreated by others. VP in England and they don't understand how USA employees work. They also like to only hire friends

    Advice to Management

    Don't let your employees be bullied. Don't threaten employees if they have been mistreated with legal action. Don't just hire friends of current employees


  11. Micro-manage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX

    I have been working at Hilton Worldwide full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nothing, nothing, nothing, nothing...oh, and did I say, nothing!

    Cons

    Lazy employees, bad attitude, lack of leadership, unprofessional. Management focuses on errors, and brings that to the forefront when it comes time for reviews, rather than focusing on one's work for the whole year. They seem to remember the bad; not the hard work people do on a day-to-day basis. When it’s time for reviews, that's when you notice how much you are appreciated - NOT! Why are people allowed to wear ear-buds in the office? When did professionalism and respect die!?!?

    Advice to Management

    Wake-up and quit allowing bad behavior, bad attitude and lack of leadership - this is the cause of constant turn-over and dissatisfied employees.



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