Hilton Worldwide Reviews

Updated August 18, 2014
Updated August 18, 2014
699 Reviews

3.5
699 Reviews
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Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
305 Ratings

Review Highlights

Pros
  • if you enjoy travelling, the team member travel plan is awesome (in 22 reviews)

  • Good benefits such as discount room rates and employment growth (in 27 reviews)


Cons
  • There was not an appropriate work/life balance - especially for contractors (in 22 reviews)

  • long hours - large events can be difficult to work with (in 33 reviews)

More Highlights

123 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Hilton at Home Reservation Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hilton At Home Reservation Associate  in  Tampa, FL
    Former Employee - Hilton At Home Reservation Associate in Tampa, FL

    I worked at Hilton Worldwide part-time for less than a year

    Pros

    Legitimate work from home opportunity. You are allowed to build your own schedule within certain parameters. Excellent training program and free and reduced cost hotel stays. They even provide 401(k) benefits for part time employees. Good options for advancement.

    Cons

    If you have equipment malfunction or power outage you need to run into the main call center to make your shift. I found few cons during my time there. This was a part time opportunity to help pay the bills while I was searching for full time employment in my field.

    Advice to ManagementAdvice

    Reservation Center is well run.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Specialist  in  Addison, TX
    Current Employee - Revenue Specialist in Addison, TX

    I have been working at Hilton Worldwide full-time for more than 8 years

    Pros

    Manageable workload, good benefits, and great opportunities for training and education.

    Cons

    Have made visible strides to become more employee friendly. Not all the way there, but conscious effort being made.

    Advice to ManagementAdvice

    Keep listening and running with employee feedback!!!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Event Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide full-time for more than a year

    Pros

    Great Benefits
    - Paid Vacation
    - Medical/Vision Insurance
    -401 K

    Great Work Environment
    Friendly Staff

    Cons

    Department Politics
    Company should increase employee compensations
    Paid Time Vacations need to be accumulated and Holidays needs to be taken off from your PTO hours

    Advice to ManagementAdvice

    Provide More Training to Employee
    Increase Employees' salary

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  5.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Intern  in  McLean, VA
    Former Employee - Corporate Intern in McLean, VA

    I worked at Hilton Worldwide as an intern for less than a year

    Pros

    The quality of life here at Hilton in their corporate office is great, very friendly atmosphere, friendly people, cool benefits they really do value each person!

    Cons

    kind of gets boring - at least on the finance end. However,t hey have various corporate events that really do try to liven up the atmosphere.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for with advancement opportunity

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide

    Pros

    fair with employees with benifits

    Cons

    hard working long hours expected

    Advice to ManagementAdvice

    yes

  7.  

    The Best Company I've worked so far!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook IV  in  Lake Buena Vista, FL
    Current Employee - Cook IV in Lake Buena Vista, FL

    I have been working at Hilton Worldwide full-time for less than a year

    Pros

    The best part about working here its that the leaders listen to their employees, they take input from them and try to make their employees' job easier

    Cons

    The training can lack a little.

    Advice to ManagementAdvice

    I believe that only flaw in this company its the training if they train better the turnover would be lower.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great place to work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Supervisor  in  Tampa, FL
    Former Employee - Help Desk Supervisor in Tampa, FL

    I worked at Hilton Worldwide part-time for more than 5 years

    Pros

    Work from home!!!
    Work from home!!!
    Work from home!!!

    Cons

    Have to live in the Tampa Bay area....

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Excelent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server  in  Springfield, VA
    Current Employee - Banquet Server in Springfield, VA

    I have been working at Hilton Worldwide part-time for more than 3 years

    Pros

    It Is a good Job and the employees are friendly.

    Cons

    One of the challenges for me is the low pay.

    Advice to ManagementAdvice

    Maintain loyalty with the employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide full-time for more than 10 years

    Pros

    A great hotel work environment.

    Cons

    Hotels are open 24/7/365. Hours can be long and demanding with no comp time off.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Hilton Worldwide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Pros

    Excellent employer - great opportunities and benefits

    Cons

    High expectations, work load can be heavy

    Recommends
    Positive Outlook
    No opinion of CEO

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