Hogg Robinson Group Reviews

Updated June 10, 2015
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Hogg Robinson Group Chief Executive David Radcliffe
David Radcliffe
3 Ratings

10 Employee Reviews

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  1. Helpful (1)

    Run WAY too lean.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in New York, NY
    Current Employee - Business Manager in New York, NY

    I have been working at Hogg Robinson Group full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Some of the best benefits I have ever had.

    Cons

    Management need to stop managing the company to the stock price and manage based on the needs of the clients. They are running way to lean. There are just not enough people to do their jobs correctly. Everyone is completely overwhelmed. The emphasis is build revenue, but they are not building the infrastructure to support the increase in revenue.

    Advice to Management

    Manage the needs of the clients and the stock pricess will follow.


  2. Ongoing Internal Management Issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Sydney (Australia)
    Former Employee - Anonymous Employee in North Sydney (Australia)

    I worked at Hogg Robinson Group

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great co workers with a diverse group mentality. Fantastic team spirit and the desire to service business accounts as well as improve on travel technology in the region.

    Cons

    The Upper Management issues were ongoing in that staff were continuously removed in attempts to compensate for lost accounts. There was no vision for future growth instead a reactive stance to revenue.


  3. Great colleagues but depends on departments

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hogg Robinson Group full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly and outgoing but much depends on the manager of the department, some are great while others no-go areas and do their own thing.

    Cons

    Senior management want to appear to hear others views but if they don't they get deaf, bullying, vindictive and then often seek retribution. Avoiding senior management will help your survival in this organisation.

    Advice to Management

    The Board think people are lining up to join this company but many are lining up to get out of it. Fostering a 'Yes', culture, 'my way or the highway', is not going to help the company in the long run


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  5. TRAVEL. ...corporate travel, worldwide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hogg Robinson Group

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Travel..........................some free lunches maybe and donuts

    Cons

    Low pay industry. .......not much opportunities


  6. Great people, great office, poor job satisfaction, terrible support teams!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Auckland (New Zealand)
    Current Employee - Senior Software Developer in Auckland (New Zealand)

    I have been working at Hogg Robinson Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice office with micro brewery, free fruits, chocolates, chips etc. Lot of social events and fun. Foosball, Table tennis, Xbox, PS4 etc. Very friendly and warm people, managers are open to talk about things. No cabins for managers, no closed doors!

    Cons

    This company lives in 2005 in terms of technology. Architects, UX, DevOps and Database teams are treated as consultants. Architects throw designs over the wall and expect other teams to implement. Lot of back and forth since the designs are not validated before hand. UX designers in this company have no idea about what UX is. Company claims to be Agile and practicing Agile methodology viz Scrum, but in reality its just iterative development without any real agile learning applied to it.

    Advice to Management

    Need to hire experts and get rid of posers! There are so many dinosaurs in the company who started out in the company since their graduation and have no experience of how enterprise level distributed development works. These people cannot be made in charge of important decisions like UX or Architecture as their myopic vision is definitely going to hurt the company's vision and goals.


  7. Interesting experience with lots of challenges

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hogg Robinson Group

    Pros

    Travel agency and airline connections, personal growth, leadership possibilities, direct regional manager was very structured and well educated, also good in people management, regular abroad travels.

    Cons

    Felt overloaded all the time and it was difficult to manage the work-life balance. Too much overtime and no compensation. Demotivated employees.

    Advice to Management

    Motivation system might be a good idea


  8. Great job for somone who likes to work from home and does not need much money.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Consultant
    Current Employee - Travel Consultant

    I have been working at Hogg Robinson Group full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Working from home, good benefits, travel discounts with IATA card. Good start up job for someone right out of school to gain experience.

    Cons

    Very law pay with not much potential growth, no commission, no opportunities for advancements, at least in this area where there is no office, everyone works from home

    Advice to Management

    Would love to see opportunities for advancements so there is a reason to stay with this company. Would have more reasons to stay if the pay was higher as well. After all the company is saving tons of money on not having an office.


  9. Great vision, difficult keeping that vision.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hogg Robinson Group full-time

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    They have great tools and a great vision.

    Cons

    Because the company really operates in silos they don't communicate well or really work together well.

    Advice to Management

    Concentrate on getting departments to communicate with each other rather than set everything up as "procedures". If departments work together more as a team more will be accomplished in a shorter amount of time.


  10. Clueless branch management, completely out of touch, travel consultants not listened to

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Travel Consultant in Farnborough, Hampshire, South East England, England (UK)
    Current Employee - Senior Business Travel Consultant in Farnborough, Hampshire, South East England, England (UK)

    I have been working at Hogg Robinson Group full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Reasonably good company. Quite flexibile, and not as 'anal' and intrusive as competitors such as Amex.

    Cons

    Manager's who haven't been travel consultants for years makng decisions without actually asking and listening to the travel consultants who are talking to and dealing with the clients every day. Rubbish systems and technology.

    Advice to Management

    Stop the ridiculous focus on getting travel consultants to answer as many calls as possible. Don't you fools understand that you can't do a TC job effectively if you just spend all day call-after-call allowing your workload to build up! Why do you think that it is good practice to focus on answering a poxy telephone call rather than allowing TC's to get on with their other work? Would you rather a call is answered than a booking enquiry followed up, ticket reissued etc? Do you realise that many clients call to chase up work that we should have been doing had we been allowed time off the phones? Also, stop pandering so much to the client - have booking cut off times, compulsory time for TC's to spend off the phones to catch up on bookings, enquiries, admin etc, mandate the use of your online tool for clients to source flight times, BE PROACTIVE FOR CHRIST'S SAKE AND GROW A PAIR!


  11. Mixed Feelings

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Farnborough, Hampshire, South East England, England (UK)
    Former Employee - Anonymous Employee in Farnborough, Hampshire, South East England, England (UK)

    I worked at Hogg Robinson Group

    Approves of CEO
    Approves of CEO

    Pros

    Couldn't fault the fantastic working environment and facilities, handy location (right next door to station, ideal for commuting) and the general social ethic in the office.

    Cons

    From my experience, direct management wasn't the greatest - very little support in a new role made settling in more difficult than it needed to be. A strange mix of some absolutely fantastic employees and some who could best be described as being stuck up and having little to no time for the relative juniors in the office.

    Advice to Management

    No advice as such - would have preferred a manager who took more of an interest in the work you were producing rather than being so hands off.



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