Holiday Inn Express

  www.hiexpress.com
  www.hiexpress.com
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Holiday Inn Express Reviews

Updated August 24, 2014
Updated August 24, 2014
111 Reviews
3.3
111 Reviews
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Review Highlights

Pros
  • Managers were nice to me especially the front desk manager who trained me (in 6 reviews)

  • Hotel Discounts and that is about it (in 4 reviews)


Cons
  • management was horrible, as a front desk agent, they threatened to fire me if left the (in 8 reviews)

  • Low pay and repairs need to be made to property (in 5 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Decent place to work, discount was nice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Inn Express

    Pros

    Usually worked alone, enjoyed that. Hotel was fairly organized with everything. Clean working environment and nice staff.

    Cons

    Sometimes chain of command and direction was lost throughout a process. Short staffed, lead to not having enough people to be available to cover shifts.

    Advice to ManagementAdvice

    Select individuals to hire who learn and adapt quickly, have clearer directions and be more organized overall.

  2.  

    Great learning experience. Cross-trained, stayed busy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Auditor  in  Bend, OR
    Former Employee - Night Auditor in Bend, OR

    I worked at Holiday Inn Express full-time for more than a year

    Pros

    Night Audit shift remains the same. Enhances social skills and is very satisfying to assist others. Facility was beautiful and office equipment was always working properly.

    Cons

    Raises were not even between male and females. Incoming males with NO experience got paid substantially more. No benefits, and management was constantly changing.

    Advice to ManagementAdvice

    Have more training, offer promotions and pay increases like promised during evaluations.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Great employer. Laid back and considerate of your availability.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Inn Express

    Pros

    All the employees get along really well. The atmosphere was laid back, yet productive. Also, we got a lot of free food from the events we catered.

    Cons

    Only available hours are on weekends. Pay starts out high but hasn't been raised after working for 4 years there.

    Advice to ManagementAdvice

    I feel like it took me two summers to feel settled in. It would be nice if the job description was more black and white and if the facility was more organized.

    Recommends
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Jacksonville, TX
    Former Employee - General Manager in Jacksonville, TX

    I worked at Holiday Inn Express full-time

    Pros

    Training is primary there to stay in touch with new trends in the hotel business.

    Cons

    They go by the rules very strictly and sometimes that could be difficult to follow at all times. Quality has no place of defaulting.

    Recommends
    Positive Outlook
  6.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent  in  Elmira, NY
    Former Employee - Front Desk Agent in Elmira, NY

    I worked at Holiday Inn Express full-time for more than a year

    Pros

    Hotel discounts, and vacation pay and medical benefits are a part of the package for this company.
    You are constantly meeting interesting people.

    Cons

    You may not like working late nights

    Recommends
  7.  

    Good money, great customers

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Inn Express

    Pros

    Make great money on a daily basis. You get to meet people from around the world and its great to meet and network with people.

    Cons

    Long hours on your feet, Working nights and weekends can take a tole on your family because you miss out on a lot of quality time.

  8.  

    Franchised, not corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Warren, MI
    Current Employee - Front Desk Agent in Warren, MI

    I have been working at Holiday Inn Express full-time for more than a year

    Pros

    EMPLOYEE DISCOUNT is the best, who doesnt love a $39.99 room!

    Cons

    The owners of my particular hotel

    Recommends
    Neutral Outlook
  9.  

    Bellman Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bellmam
    Former Employee - Bellmam

    I worked at Holiday Inn Express part-time

    Pros

    Easy job starting out. Good company to work for. It might take a while to move up, but hard work is noticed.
    Also with the bellman position I was a shuttle driver.

    Cons

    Long boring hours. It can be difficult to stand in one spot for eight hours when it is extremely slow. Pay is not that great.

    Advice to ManagementAdvice

    There is too much of a separation between upper management and all other employees.

    Recommends
  10.  

    HIX is a good company to work for while going to college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Richmond, VA
    Current Employee - Front Desk Agent in Richmond, VA

    I have been working at Holiday Inn Express part-time for more than a year

    Pros

    Works around my school schedule.

    Cons

    Some days during group arrivals are too much for one person to handle, but they never seem to understand that.

    Advice to ManagementAdvice

    Make sure the Front Desk is properly staffed.

    Recommends
    Neutral Outlook
  11.  

    Nice

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Inn Express

    Pros

    People are fun to help

    Cons

    on call twenty four seven

    Advice to ManagementAdvice

    There is new management now

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