Holiday Retirement Reviews

Updated March 25, 2015
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Holiday Retirement President & CEO Kai Hsiao
Kai Hsiao
168 Ratings

263 Employee Reviews

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  1. 1 person found this helpful

    Flex Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Retirement

    Pros

    The only pro's about working as a Flex Manager is when your on an assignment you receive 3 free meals a day and a free small sparsely furnished apartment. ONLY when on an assignment.

    Cons

    The list of cons is pretty long.
    Flex Manager is a new position, we used to be called Floating Managers. As a Floating Manager we used to get overtime, get to travel all over the country and get paid for all travel, we received monthly bonuses and were allowed to turn down an assignment if it didn't fit our schedule or we didn't want to work in a specific community.
    The company recently changed this position. As a Flex Manager you are not allowed ANY overtime, we can only travel up to five hours away from our home, they took away our monthly bonuses and you must take any assignment at any community they assign you to.
    The only reason for this change is for the company to increase there profit margin.
    Meanwhile we Flex Managers lose about $1,000 a month in pay, and the company does not care. They act as if the changes are better for us. We don't see any positive change here, it's all about them saving money at our expense.
    Half the people in this position have already quit the company because we're basically being treated like dirt.

    Advice to ManagementAdvice

    The company should have left the position the way it was, the only thing they succeeding in doing was forcing us to find another career. The only employees still in this position are only there until they can find another career with a company that is not totally profit driven, at the expense off its current employees.

  2. 1 person found this helpful

    It was very challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Sales Leader
    Former Employee - Community Sales Leader

    I worked at Holiday Retirement

    Pros

    The community is very nice. The residents were very nice as well. It was nice to go into a setting as such every day. The residents were a pleasure to be around and to support.

    Cons

    Property management was very unprofessional and difficult to work with. They had no respect for the sales force whatsoever. Regional support sided with management team at the property. I assumed they had no choice being that if this team happen to walk out it would be very hard to recovery with the resident being there in need of management services. The sales team never stand a chance of a secure position no matter how hard they work.

    Advice to ManagementAdvice

    Regional need to stop being disloyal to their sales staff and give more support. Property management is getting away with a lot of abuse toward the sales force that has to work with them. Finding ways to be cut throat towards the sales team causes an unproductive environment.

    Doesn't Recommend
    Negative Outlook
  3. 4 people found this helpful

    Worst company I ever worked for slave labor!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager in Philadelphia, PA
    Former Employee - Community Manager in Philadelphia, PA

    I worked at Holiday Retirement full-time (less than a year)

    Pros

    There were no pros just lies

    Cons

    Working 16 plus hours a day really don't need an apartment never get to enjoy it all the perks free cable etc never happens because the days a very very long and when your done you crash to start another day, as for the chef inspired free meals that is a joke Lol! Trust me no Iron chefs working at this company even though residents pay 3000 plus dollars a month for rent hot dogs and beans are on the menu go figure. This company should be investigated

    Advice to ManagementAdvice

    Stop lying to new employee's and treat your residents better and train your upper management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful

    Arrogant Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Retirement

    Pros

    It is easy to get a job here. Everything you see about this company on glassdoor is true.

    Cons

    Leadership is arrogant and completely out of touch with the day to day operations of the communities. All talk and no do. The company is successful in spite of, not because of, the leadership.

    Advice to ManagementAdvice

    Anyone in a leadership position should humble themselves and spend two weeks, working as a manager, living in the community, washing dishes, responding to e-calls, dealing with confused residents and minimum wage hourly employees. Go on minimum sleep and long hours with no break. AND do it with your spouse!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Holiday Retirement Response

    Feb 9, 2015Human Resources Representative

    Thank you for your suggestions. In 2014 Holiday created several new leadership development programs helping them to be come more connected with the business the lead. In fact our new onboarding ... More

  6. 3 people found this helpful

    This place is ridiculous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager in Midwest City, OK
    Current Employee - Community Manager in Midwest City, OK

    I have been working at Holiday Retirement

    Pros

    The residents are awesome. Some of the best in there generation and so knowledgeable so we learn a lot from them.

    Cons

    District vice presidents that have little man syndrome and think it is best to surround themselves around young attractive ladies rather than promote based on merit and knowledge of operations. This company has a lot to learn and one of the biggest is "not having employees fearing for their jobs because sales is down". Their used car salesman approach to sales is so messed up. Holiday does serve a variety of people in there upper years and having 26 and 27 year old regional directors and Regional anything does not set well with them but the company don't get it. These regionals are to young and don't listen to anything the managers try to tell them Mostly I think it comes from unqualified District Vice Presidents that should have stayed in the Hotel Industry.

    Advice to ManagementAdvice

    You have us do these surveys but we really want to know when are you going to listen to what we are saying.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful

    Total disconnect between corporate and communities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager
    Current Employee - Community Manager

    I have been working at Holiday Retirement full-time (more than 3 years)

    Pros

    The residents. Love 'em. If you ever scratch your head and wonder how job satisfaction can be so low and people not quit sooner, residents are why. They can hold back your burn-out.

    Cons

    Procedures change constantly and everything is a high priority. Expectations are against a misguided sense of reality about how the communities operate. There is an unrelenting sales drive above all else with ever decreasing investment to update communities for the next generation of seniors. This turns the community management positions into a real pressure-cooker with exhaustive hours that few handle for long - high turnover.

    Advice to ManagementAdvice

    With over 30 years in business I've never seen an operation where I'd have to tell the CEO "It's broke. All of it." First, concentrate on communities with the goal to make (and keep) them THE PLACE to retire. Second, listen and LEARN from the communities. There is no understanding of community operations - even from the regional level. And if the RD's don't get it, then you're hosed at the executive level. If you have to explain to the communities (all too often) how "you get it" - then you don't. Lastly, deeds do not match words. I can respect someone who talks straight - even when we disagree. I have no time to waste on BSers. Why does this have to be learned throughout the home office and the Regionals? Answer? POOR HIRING DECISIONS/DIRECTION. Either get a fresh approach and tackle these things head-on, or be ready for the inevitable negative impact on the company - maybe not now, or tomorrow, but it will come.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 4 people found this helpful

    Not worth the stress!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager
    Former Employee - Community Manager

    I worked at Holiday Retirement

    Pros

    Can work with your spouse. We loved our residents.

    Cons

    Sometimes working with spouse under duress is not healthy for your marriage. We loved the residents....but upper management made it increasingly impossible to enjoy their Company.
    We had so much to do, and never enough time to get it all done. I worked after hours in the office to keep up most evenings. AND that was after 7 pm.
    timelines were unrealistic and hard to enforce since they made us feel like grouches to our employees whom were trying their best to do their jobs.
    Our last regional manager was the worst ever!!! A real errogant snob, who couldn't care less about the residents. The community management job has always had a swinging door turn around. We worked for 4 years and we saw CMs come and go over and over again and nothing has changed. In our last community residents told us they had 20 managers in 10 years. Ha, they said "GOOD LUCk!!!!
    We lasted 2 years. Then stress burnout!

    Advice to ManagementAdvice

    WHY do you keep on doing the same thing over and over that is not working????

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Holiday Retirement Response

    Feb 2, 2015Human Resources Representative

    We recognize that our community management positions carry a unique set of challenges. We also believe this role is extremely rewarding for both our residents and associates. Holiday does provide ... More

  9. 4 people found this helpful

    This is the worst company I have ever worked for. Working over a 120 hrs in 2 weeks, low pay scale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co-Manager in Grand Junction, CO
    Former Employee - Co-Manager in Grand Junction, CO

    I worked at Holiday Retirement

    Pros

    The retired residents are the best ever.

    Cons

    Low pay, too many hours, lead managers aren't trained to work as a team, promise to train you but you have to do it on your own time. Want you to volunteer on your days off. Bad structure in upper management. Workers don't respect management in the 3 communities I worked in. Time lines are to tight for workers with little or no appreciation.

    Advice to ManagementAdvice

    If you are going to work your managers for over 120 in two weeks give better salaries. Hire more sales people per communities so managers can do their jobs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful

    holidays carpentry work?????????

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Retirement

    Pros

    no rent or utilities,no life!!!!!!!

    Cons

    managers are pawns.carpentry work sucks.you mean residence pay $3000 for this. see pictures.rummour is comunity fee is going up because there not making as much PROFIT.ON profit.this place is a joke. don't move here.check out the 45 degree angle! are you kidding me!!!!!!!!!

    Advice to ManagementAdvice

    GET LOST just like wallstreet & congress.accounts payable department is made up of 20 year olds & inexperenced college grads.hire some aldults!!!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Holiday Retirement Response

    Jan 13, 2015Human Resources Manager

    Thank you for sharing a comment. I hope you were able to discuss your grievances with your direct supervisor. You seem very unhappy and that is not what we want for any employee. Our Accounts ... More

  11. 3 people found this helpful

    Believe everything you read about this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader
    Current Employee - Sales Leader

    I have been working at Holiday Retirement full-time (more than a year)

    Pros

    Pay is good if you are in the right community. Good Salary plus bonus

    Cons

    Very difficult company to work for with little to no rhyme or reason except sell at all cost. I have worked for holiday for almost 2 years and worked side by side with my bosses sister, both sons, and almost every other member of her family all at different times. Preferential treatment is beyond belief and the company is fully aware.

    Advice to ManagementAdvice

    Sales leaders have 137% turnover you would think the company would ask why but instead they continue on without making any changes except lowering bonus payouts.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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