Holiday Retirement

  www.holidaytouch.com
  www.holidaytouch.com

Holiday Retirement Reviews

Updated November 7, 2014
Updated November 7, 2014
413 Reviews
1.8
413 Reviews
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Holiday Retirement President & CEO Kai Hsiao
Kai Hsiao
146 Ratings

Review Highlights

Pros
  • I love the community and what it offers our residents and love working with seniors (in 34 reviews)

  • It's great to be able to in some small way make a difference in the lives of people in their later years (in 17 reviews)


Cons
  • There is no respect for the upper management or trainers of the company (in 57 reviews)

  • Before I took the job I was encourage to talk to present community managers (in 35 reviews)

More Highlights

249 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Bad leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Retirement full-time

    Pros

    Enjoyed the employees I worked with at Home Office

    Cons

    Micromanaging, poor leadership, little respect for employees

    Doesn't Recommend
    Negative Outlook
  2.  

    Horrible You start out with hope and buy the time one year has come around you are used up!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Team in Grand Junction, CO
    Former Employee - Management Team in Grand Junction, CO

    I worked at Holiday Retirement full-time (more than an year)

    Pros

    Days off with out interruptions. The employees understanding their jobs and doing them. A full work week with no one calling in sick. YOu do their job plus yours.

    Cons

    You are used up and then if you dont "volunteer" on your days off or the Manager is an lazy person you get fired with 3 days to move out. They will through out in the street.

    Advice to ManagementAdvice

    Get some managers who know how to manage and dont let the ones who know how go.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Do not visit this facility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper in Lakewood, CO
    Former Employee - Housekeeper in Lakewood, CO

    I worked at Holiday Retirement part-time (less than an year)

    Pros

    The residents it a shame they are treated the way they are buy the management employees

    Cons

    Main Employees are rude awful to the resident their meal are awful its such a shame to have to surround your self by awful people if they could find better people to run that facility it would be a better place for the residents and employees

    Advice to ManagementAdvice

    If you don't like you're job look for another career

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager
    Current Employee - Community Manager

    I have been working at Holiday Retirement full-time (more than 3 years)

    Pros

    The resident are great and kind

    Cons

    No regard for those who work in the trenches

    Advice to ManagementAdvice

    Wake Up!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Community Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager in Tampa, FL
    Current Employee - Community Manager in Tampa, FL

    I have been working at Holiday Retirement full-time (more than 3 years)

    Pros

    Good benefits, fair pay when you consider all the benefits, free meals, apartment, ect...

    Cons

    The upper management is completely clueless. Extremely long hours. Worked every holiday. Had absolutely no life outside of Holiday. They view community managers as disposable.

    Advice to ManagementAdvice

    Replace the upper management and value your employees. Feed your residents on more than a $3 budget per person per day.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    It went from being a complete joy under the original owners, to being a horrer show from 2008 on under new management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floating Manager
    Former Employee - Floating Manager

    I worked at Holiday Retirement full-time (more than 10 years)

    Pros

    Former owners ran the business like a family, and they were a joy to work for, but since 1988 new owners
    have placed all concentration on the bottom line to the detriment of everyone.

    Cons

    No concern for employees, and very little for residents. They make knee-jerk decisions that have poor effects
    upon staff and residents.

    Advice to ManagementAdvice

    Take care of staff and residents and bottom line will take care of itself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    HOME OFFICE HELL !!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Retirement full-time (more than 5 years)

    Pros

    Flexible schedule, work from home one day a week, casual work environment

    Cons

    Restructure going on. Many lay offs and it seems as though the majority of the ones let go are the older workers. Over 40. The ones with work ethics and real skills. One lady was walked out of the building on a walker. She had been here 12 years and she never missed days or caused problems, she just did her job and was loved in the department. If you are young , good looking and have minimal skills then you are safe. They transfer people from a Community Mgr role (who did a horrible job) and put them into a Sr Manager role and he is the last person to arrive in the office, and the first person to leave and he has been out more than 4 weeks either sick or vacation. All he talks about is vacation. Two weeks vacation a year until 5 yrs does not apply to him He talks down to his staff, reminding them that they are not to speak up in meetings as he is the boss. Unfortunately he does not do his job and he has to ask his staff about the processes so that he can present the info to the RD's. If you are friends with CHRO you are in good. If not, they can walk up to you at any point and let you go. Not exactly motivating to think it might be you getting the ax next. Many people looking to leave. This is not a great company and based on what is going on now, I do not have any hope that things will get better.

    Advice to ManagementAdvice

    Give the "Holiday Touch" to the home office employees. The people in the field think we have it great, we do not. Make good hiring decisions based on skill and not because you like the person. Dont lay someone off and then replace them with temps or someone younger. That is just wrong.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    On a scale of 1-5, 1.5 Rating is a WAKE-UP CALL!! YOU DO NOT WANT TO WORK FOR HOLIDAY!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager in Fort Lauderdale, FL
    Former Employee - Community Manager in Fort Lauderdale, FL

    I worked at Holiday Retirement full-time (less than an year)

    Pros

    Other than relationships you form with residents, absolutely NO PROS....because when you leave as Manager, and believe me YOU DO LEAVE, usually WITHIN THE YEAR, especially those of us who OWN HOMES and those of us who have professional background experience.. we leave behind the residents and relationships! The only Managers who do stay are those who DO NOT OWN HOMES and have no choice but to stay!

    Cons

    Micro-Managed by Regional Director, Sales Director, Maintenance Director, etc!!
    You think as a Manager you have some control over your community, what a JOKE, you soon realize that the MANAGERS are the lowest on the totem pole! Also, it doesn't help when you speak w/home office staff and they tell you they would NEVER EVER want the job as a Community Manager because they see how overworked and underpaid they are!!
    Over worked 60+ hr/week
    Underpaid - Avg salary $25,000 yr
    You work ALL HOLIDAYS and do not get paid; although you are told you can take the extra time time off but you must do so ' within the next week' so that means your co-mgr or mgr must work in your place, which translates you don't get that Holiday off because you never do!
    Almost impossible to get housekeeping staff to do their jobs properly without expecting TIPS from the residents.
    Also, speaking of Housekeeping/Kitchen staff their HOURLY WAGE is more than most MANAGERS earn if you divide the hours most Managers work divided by 60+ hr week!

    Advice to ManagementAdvice

    Practice what you preach the "Holiday Touch" to your Management Team.
    Then, perhaps you can RETAIN a Professional Management Team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Nuts!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Lake Oswego, OR
    Current Employee - Program Manager in Lake Oswego, OR

    I have been working at Holiday Retirement full-time (more than an year)

    Pros

    None what so ever, period.

    Cons

    Turn over all the time. Investment company owner only interested in taking the company apart and selling off piece by piece. Claim over 300 communities. Try closer to 100. Massive lay offs every month. Run and run fast from this company

    Advice to ManagementAdvice

    Die

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    They must move from "community manager" to "executive director".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager in Denver, CO
    Current Employee - Community Manager in Denver, CO

    I have been working at Holiday Retirement full-time (more than 3 years)

    Pros

    Provide room and board for a couple who are struggling with their career or finances. Very little if any experience required. You will gain a variety of skills quickly.

    Cons

    Community managers serve the roll of executive director, office manager, sales leader, receptionist and caregiver. Too many rolls. $25,000/year plus room and board is terrible for the incredible responsibility.

    Advice to ManagementAdvice

    Change from community managers model to executive director, business manager, sales leader and caregiver roles.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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