Holiday Retirement
1.8 of 5 365 reviews
www.holidaytouch.com Lake Oswego, OR 5000+ Employees

Holiday Retirement Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

1.8 365 reviews

                             

18% Approve of the CEO

Holiday Retirement President & CEO Kai Hsiao

Kai Hsiao

(115 ratings)

17% of employees recommend this company to a friend
223 Employee Reviews Back to all reviews
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    2 people found this helpful  

    Unreasonable Expectations

    Community Sales Leader (Former Employee)

    ProsThere is nothing good to say about this company unless you think being over worked and under paid is a good thing.

    ConsLazy district manager. Ditrict Sales manager was a crook. Company would adjust policies if you were doing to good and making a bonus. They forgot to pay me for all of my hours more than once.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    The 40 year old "model" no longer works - it is 2014

    Community Manager (Current Employee)

    ProsThere really aren't any... The cons negate any pros that you might think there are.

    ConsYou are managing to a 40 year old budget/financial model that is far beyond it's time. To think for one minute that in todays economy people will arrive for 2 hour shifts and be paid $18.00 prior to taxes in incomprehensible. The model no longer works - Kai - utilize some of the talent that you have out there in your management teams move forward to 2014. Get rid of the RSL's - they are glorified admin assistants absorbing dollars that could be used on-site. If your leads are going to be managed by AMD's then have them direct report to them - the RD's basically have no contact with the leads... 18 minutes over 8 weeks is pathetic-money is being wasted...Managers and comanagers have no life - co managers apt off the main dining room??? Managers have a bedroom wall that is shared with the office??? Let's get with the tmes...

    Advice to Senior ManagementOverhaul the entire model - eliminate RSLs - have leads report to AMD's - could probably get rid of RDs as they basically serve no purpose...

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    You will drink the Kool Aid

    Community Manager (Former Employee)
    San Jose, CA

    ProsThe residents. So many wonderful folks who just want some time, respect and attention. The give back so much more if you let them.

    ConsThis is the most screwed up company in America. We worked for them for over three years in multiple locations; we received every award for top management results, sales, etc. For a long time I thought Jack Callison, CEO was the problem. He was A problem but with the CEOs that followed him it is no better now. Holiday has such potential to be a great company, but there is no chance it will happen. The culture is too sick. Like a medical patient who crosses that finite line when there is no coming back. This company should be sold and the management gutted. The business has great potential but no future underj the present system. I don't know of any large company that has the employee turnover Holiday is famous for. They are ALWAYS HIRING! -- yet NEVER fully staffed. Therein lies the truth.

    Advice to Senior ManagementGet your resume' polished up. Take the calls from recruiters. Fortress will not be asleep forever.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Run..the job is all about money and not the people as they say it is!

    Community Manager (Current Employee)

    ProsWorking with Seniors and developing life long relationships

    ConsUpper management screaming at you. They have no clue!

    Advice to Senior ManagementLook at all of the good people you have lost..hmm..it cannot possibly all of us with the problem

    No, I would not recommend this company to a friend

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    Upper Management Cold As Ice

    Community Manager (Current Employee)

    ProsResidents are WONDERFUL!! :). I enjoy making an impact with residents. THe concept; housekeeping, meals and transportation is excellent concept; Building relationship with the residents is the best!

    ConsUpper management is carsy sales people, fake, phoney and immature. Upper Management is micromanagement; rather then guide and believe in who they hire, they constant be-little the managers, staff and residents. They beef up and wow a tourist, though when they get the sale and bring the resident in, they could care less for them. As community Manger, I try to do best for residents, but constant pestering about calls, conferences and emails it can be difficult; Upper management and ALL training is based on 95% Sales and 5 % Operations. Way backwards of a professional company. They got it all backwards--if no change soon-the company will fail.

    Advice to Senior ManagementThere is potential if you start to care about who you hire. Focus more time on operations-believe, encourage the people you hire. Staff is number one key to successful business; focus on quality of operations; QUALITY of FOOD-Beef it up, and sales will follow. Talk to CEO to get carsy salesy people out and bring in kind, mature compassionate managers and you'll see a positive turnaround. There are good healthy people out there they'd love a management position.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    DO NOT COME TO THIS COMPANY FOR EMPLOYMENT~ NO MATTER HOW DESPERITE YOU ARE

    Community Manager (Current Employee)

    ProsThe wonderful seniors and hearing their stories.

    ConsRD"S are ruthless! They make sure that they get off for the weekends, holidays. No one else does! They have no life = other then drilling you into the ground! They have NO HEART for this job. It is all sales, sales, sales. If a resident dies, the first question she will ask: DO you have someone to fill that apartment!

    Advice to Senior ManagementWE are adults. You give us a job. LET US DO IT!!!! Give us some time off. STOP the little games of contest, meetings. MOST OF ALL: STOP THE DARN CONFERENCE CALLS! STOP calling during meal times. WE are trying to take care of the residents and poor the coffee. I will not put the city. The "grim reaper" knows who she is. She even calls herself this. I hope to find a new job soon!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Worst Sweat Shop in the industry

    Community Manager (Former Employee)
    Riverside, CA

    ProsWonderful residents. Concept is great just not the companies true goal.

    ConsLong hours. Expected to call Seniors on every holiday to talk them into leaving there homes for the "holiday touch" what a joke

    Advice to Senior ManagementLook at your 98% quit rate, how blind can you be,

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    If you thrive on abuse, horrific hours, inconsistency , cut throat management ....you've found your dream company!

    Community Sales Leader (Former Employee)

    ProsMeeting and working with seniors and their families was an awesome experience.

    ConsSo much negative information to write it would take too long.This company has the mentality that they will work their employees to death and expect them to go the extra mile without one word or appreciation. It's all about " what can you do for me tomorrow?" They have no interest in the welfare of their employees and they manage by intimidation. I had 7 different bosses in one year. Average work week was 60-80 hours a week and it was expected!!!! The left hand and right hand had no clue what the other was doing. Rules changed on a daily basis. Corporate pitted managers and sales leaders against each other. Best advice: Run, run, run!!!

    Advice to Senior ManagementGo to confession and beg for forgiveness. It WILL catch up with you eventually!!!

    No, I would not recommend this company to a friend

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    Better to work in a field picking cotton

    Community Manager (Current Employee)
    Savannah, GA

    ProsNone. Stay away. You will work with morons and so sad to watch them rip off sweet old people out of their life savings.

    ConsEverything. Stay away. This company is run by guttersnipes.

    Advice to Senior ManagementKill yourselves.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    community Manager

    Community Manager (Current Employee)
    Dallas, TX

    Prosonsite living, monthly bonuses, benefits, free meals,being family with many tenants

    ConsOther team members, micro managing, this company only cares about the bottom line, cold calls

    Advice to Senior ManagementBottom line shouldnt be all your focus on!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Holiday Retirement – Why Work for Us?

​​A pioneer then, a leader now​​ When we founded Holiday Retirement in 1971, we set out to create an independent retirement lifestyle unlike anything seniors had ever experienced before -- cheerful communities filled… Full Overview

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