Holiday Retirement Reviews

Updated April 15, 2015
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266 Reviews
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Holiday Retirement President & CEO Kai Hsiao
Kai Hsiao
119 Ratings

266 Employee Reviews

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  1. Helpful (1)

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Waterbury, CT
    Former Employee - General Manager in Waterbury, CT

    I worked at Holiday Retirement

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Bonuses were good and that's about it.

    Cons

    Job description is not true. Hours worked were unbelievable. I worked 10 months without a full day off. Being I was on salary, no extra pay for my time.

    Advice to Management

    Provide more support for your Managers. Restructure your initial training with instructors that have been out in the field and done the job. Not someone that opens a book and is not sure of the information they are putting out.

  2. Slave to micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Sales Leader in Denver, CO
    Former Employee - Community Sales Leader in Denver, CO

    I worked at Holiday Retirement

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great compensation structure and the true ability to make as much as you want as long as you sell. If you enjoy a social atmosphere, then you'll enjoy the job for the most part

    Cons

    Extreme Micro management! I've never been breathed down my neck so much, with constant checking on your progress and what you're doing. Its as if they hired you to do the job but they don't trust you to do it so they treat you like a marionette.

    Advice to Management

    Hire people and trust them to do their job!

  3. Cold and indifferent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager in Tallahassee, FL
    Former Employee - Community Manager in Tallahassee, FL

    I worked at Holiday Retirement

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Seniors and team were the only peace.

    Cons

    Supervisors sales RMs and atmosphere.

    Advice to Management

    Get rid of bean counters and hire leaders

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  5. Helpful (6)

    Flex Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Retirement

    Pros

    The only pro's about working as a Flex Manager is when your on an assignment you receive 3 free meals a day and a free small sparsely furnished apartment. ONLY when on an assignment.

    Cons

    The list of cons is pretty long.
    Flex Manager is a new position, we used to be called Floating Managers. As a Floating Manager we used to get overtime, get to travel all over the country and get paid for all travel, we received monthly bonuses and were allowed to turn down an assignment if it didn't fit our schedule or we didn't want to work in a specific community.
    The company recently changed this position. As a Flex Manager you are not allowed ANY overtime, we can only travel up to five hours away from our home, they took away our monthly bonuses and you must take any assignment at any community they assign you to.
    The only reason for this change is for the company to increase there profit margin.
    Meanwhile we Flex Managers lose about $1,000 a month in pay, and the company does not care. They act as if the changes are better for us. We don't see any positive change here, it's all about them saving money at our expense.
    Half the people in this position have already quit the company because we're basically being treated like dirt.

    Advice to Management

    The company should have left the position the way it was, the only thing they succeeding in doing was forcing us to find another career. The only employees still in this position are only there until they can find another career with a company that is not totally profit driven, at the expense off its current employees.

  6. Helpful (2)

    It was very challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Sales Leader
    Former Employee - Community Sales Leader

    I worked at Holiday Retirement

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The community is very nice. The residents were very nice as well. It was nice to go into a setting as such every day. The residents were a pleasure to be around and to support.

    Cons

    Property management was very unprofessional and difficult to work with. They had no respect for the sales force whatsoever. Regional support sided with management team at the property. I assumed they had no choice being that if this team happen to walk out it would be very hard to recovery with the resident being there in need of management services. The sales team never stand a chance of a secure position no matter how hard they work.

    Advice to Management

    Regional need to stop being disloyal to their sales staff and give more support. Property management is getting away with a lot of abuse toward the sales force that has to work with them. Finding ways to be cut throat towards the sales team causes an unproductive environment.

  7. Helpful (5)

    Worst company I ever worked for slave labor!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager in Philadelphia, PA
    Former Employee - Community Manager in Philadelphia, PA

    I worked at Holiday Retirement full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There were no pros just lies

    Cons

    Working 16 plus hours a day really don't need an apartment never get to enjoy it all the perks free cable etc never happens because the days a very very long and when your done you crash to start another day, as for the chef inspired free meals that is a joke Lol! Trust me no Iron chefs working at this company even though residents pay 3000 plus dollars a month for rent hot dogs and beans are on the menu go figure. This company should be investigated

    Advice to Management

    Stop lying to new employee's and treat your residents better and train your upper management

  8. Helpful (5)

    Arrogant Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Retirement

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It is easy to get a job here. Everything you see about this company on glassdoor is true.

    Cons

    Leadership is arrogant and completely out of touch with the day to day operations of the communities. All talk and no do. The company is successful in spite of, not because of, the leadership.

    Advice to Management

    Anyone in a leadership position should humble themselves and spend two weeks, working as a manager, living in the community, washing dishes, responding to e-calls, dealing with confused residents and minimum wage hourly employees. Go on minimum sleep and long hours with no break. AND do it with your spouse!

    Holiday Retirement Response

    Feb 9, 2015Human Resources Representative

    Thank you for your suggestions. In 2014 Holiday created several new leadership development programs helping them to be come more connected with the business the lead. In fact our new onboarding ... More

  9. Helpful (3)

    This place is ridiculous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager in Midwest City, OK
    Current Employee - Community Manager in Midwest City, OK

    I have been working at Holiday Retirement

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The residents are awesome. Some of the best in there generation and so knowledgeable so we learn a lot from them.

    Cons

    District vice presidents that have little man syndrome and think it is best to surround themselves around young attractive ladies rather than promote based on merit and knowledge of operations. This company has a lot to learn and one of the biggest is "not having employees fearing for their jobs because sales is down". Their used car salesman approach to sales is so messed up. Holiday does serve a variety of people in there upper years and having 26 and 27 year old regional directors and Regional anything does not set well with them but the company don't get it. These regionals are to young and don't listen to anything the managers try to tell them Mostly I think it comes from unqualified District Vice Presidents that should have stayed in the Hotel Industry.

    Advice to Management

    You have us do these surveys but we really want to know when are you going to listen to what we are saying.

  10. Helpful (2)

    Total disconnect between corporate and communities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager
    Current Employee - Community Manager

    I have been working at Holiday Retirement full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The residents. Love 'em. If you ever scratch your head and wonder how job satisfaction can be so low and people not quit sooner, residents are why. They can hold back your burn-out.

    Cons

    Procedures change constantly and everything is a high priority. Expectations are against a misguided sense of reality about how the communities operate. There is an unrelenting sales drive above all else with ever decreasing investment to update communities for the next generation of seniors. This turns the community management positions into a real pressure-cooker with exhaustive hours that few handle for long - high turnover.

    Advice to Management

    With over 30 years in business I've never seen an operation where I'd have to tell the CEO "It's broke. All of it." First, concentrate on communities with the goal to make (and keep) them THE PLACE to retire. Second, listen and LEARN from the communities. There is no understanding of community operations - even from the regional level. And if the RD's don't get it, then you're hosed at the executive level. If you have to explain to the communities (all too often) how "you get it" - then you don't. Lastly, deeds do not match words. I can respect someone who talks straight - even when we disagree. I have no time to waste on BSers. Why does this have to be learned throughout the home office and the Regionals? Answer? POOR HIRING DECISIONS/DIRECTION. Either get a fresh approach and tackle these things head-on, or be ready for the inevitable negative impact on the company - maybe not now, or tomorrow, but it will come.

  11. Helpful (4)

    Not worth the stress!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager
    Former Employee - Community Manager

    I worked at Holiday Retirement

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Can work with your spouse. We loved our residents.

    Cons

    Sometimes working with spouse under duress is not healthy for your marriage. We loved the residents....but upper management made it increasingly impossible to enjoy their Company.
    We had so much to do, and never enough time to get it all done. I worked after hours in the office to keep up most evenings. AND that was after 7 pm.
    timelines were unrealistic and hard to enforce since they made us feel like grouches to our employees whom were trying their best to do their jobs.
    Our last regional manager was the worst ever!!! A real errogant snob, who couldn't care less about the residents. The community management job has always had a swinging door turn around. We worked for 4 years and we saw CMs come and go over and over again and nothing has changed. In our last community residents told us they had 20 managers in 10 years. Ha, they said "GOOD LUCk!!!!
    We lasted 2 years. Then stress burnout!

    Advice to Management

    WHY do you keep on doing the same thing over and over that is not working????

    Holiday Retirement Response

    Feb 2, 2015Human Resources Representative

    We recognize that our community management positions carry a unique set of challenges. We also believe this role is extremely rewarding for both our residents and associates. Holiday does provide ... More

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