Holiday Retirement

  www.holidaytouch.com
  www.holidaytouch.com

Holiday Retirement Reviews

Updated December 16, 2014
Updated December 16, 2014
424 Reviews
1.8
424 Reviews
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Holiday Retirement President & CEO Kai Hsiao
Kai Hsiao
154 Ratings

Review Highlights

Pros
  • I love the community and what it offers our residents and love working with seniors (in 34 reviews)

  • It's great to be able to in some small way make a difference in the lives of people in their later years (in 17 reviews)


Cons
  • There is no respect for the upper management or trainers of the company (in 57 reviews)

  • Before I took the job I was encourage to talk to present community managers (in 35 reviews)

More Highlights

30 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Current employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager in Raleigh, NC
    Current Employee - Community Manager in Raleigh, NC

    I have been working at Holiday Retirement

    Pros

    The residents and staff and the relationships that are built.

    Cons

    It's a business. You will build wonderful relationships with the residents but the bottom line is it is a business and you are managing a building they live in.

    Advice to ManagementAdvice

    Over the time corporate has tried to understand what happens on the community level - don't quit trying.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's an incredible time to be at Holiday Retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Oswego, OR
    Current Employee - Anonymous Employee in Lake Oswego, OR

    I have been working at Holiday Retirement

    Pros

    Team culture, opportunity for growth and professional development, rewards and recognition, benefits, supporting employees who support seniors, and growing company culture.

    Cons

    High level of change as the company evolves. Lots to do!

    Advice to ManagementAdvice

    Continue to promote transparency and team building.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    You are the OWNER of your Building ! HaHa!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager
    Current Employee - Community Manager

    I have been working at Holiday Retirement full-time (more than 3 years)

    Pros

    You have minimal expense, so you can save for your OWN Retirement! The relationships you build. The associates who work sooooo hard ! The team you Build. Overall Home office is trying!

    Cons

    The long, hair on fire, Hours. The Co managers have no clue as to how the business needs to run. If you try to teach them how operations work they are not interested in learning. They get to be social, and do not understand what it takes to balance ALL the hats the Mangers wear. This is why the management turnover at the Community level. If the RD would practice what the Company preaches and take care of the Managers and have their back , the Managers could build a TEAM. We do the division of LABOR.. but still do it ALL. When you have an accountability talk with the COs and they don't like the delegation they CRY fowl.. to RD We as the OWNER of the business, to make it successful should have our boss on our side.
    The hoops that we have to JUMP through to get what we need to take care of residents and the building upkeep is a JOKE. We are told to know our budgets, sales, take care of the CUSTOMER (the Resident)... but don't do anything unless you get APPROVAL on any decision. We love what we do .... but burn out is a given !!! No one should have a pit in their stomach everyday they are on the job. Work Life Balance -0-.. We can not get floaters as NO one coordinates relief for a Team. We earn vacation time but can not take... the Teams cover for each other so when you do a take a day or two.. you come back and work 5-9 days straight 24/7 so the time off Is voided.. back to being exhausted. You do it every day/week/month to be there for your RESIDENTS.... at very low wage based on the hours.. and get NO pay increase. Even as a top level Community your earn no more than struggling Manager.

    Advice to ManagementAdvice

    HELP do not hinder us! Please quit taking advantage of your LEAD Managers.... Do something for them.. Let them rub their Communities.
    You know what Communities have poor Managers ... coach those teams.... Reward your top teams. Everyone, under we take care of with praise, rewards , associate appreciation. But the Leads, (US), get nothing from above. Yet the buck stops with us on all levels. Please stop the abuse of the Community managers.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company and growing fast!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Sales Leader in Houston, TX
    Former Employee - Community Sales Leader in Houston, TX

    I worked at Holiday Retirement full-time (more than an year)

    Pros

    Rewarding work to benefit senior citizens.
    Excellent training and ongoing support.
    Above average pay if you're willing to hustle.
    Sales goals were realistic and we always had great marketing and promotions to help us.
    Opportunities to grow with the company.

    Cons

    Micro-management can be a problem at times. That said, if you're doing your job well, you'll pretty much be left alone. As with any sales job, there is always pressure to perform.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lakeland, FL
    Former Employee - Server in Lakeland, FL

    I worked at Holiday Retirement part-time (less than an year)

    Pros

    I got to serve my great Aunt dinner and make some great connections here.

    Cons

    Limited hours, work on holidays

    Recommends
    No opinion of CEO
  7.  

    Impressive company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ssl in Tampa, FL
    Current Employee - Ssl in Tampa, FL

    I have been working at Holiday Retirement full-time (more than an year)

    Pros

    This has been a great company for career growth. Management works with you to see your potential.

    Cons

    Long hours, as expected with career growth.

    Advice to ManagementAdvice

    Continue showing support to each employee.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Holiday reitrement company is unorgainized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Arlington, TX
    Current Employee - Server in Arlington, TX

    I have been working at Holiday Retirement part-time (more than an year)

    Pros

    Sense of community, good coworkers

    Cons

    Managers change often. Poor decisions by former managers

    Advice to ManagementAdvice

    Please try to be more consistent and don't leave after 2 months

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Hopeful change within a great company that provides an essential service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager
    Current Employee - Community Manager

    I have been working at Holiday Retirement full-time (less than an year)

    Pros

    This is a great community for the residents. The business model of live in management couples encourages great commitment and stability.
    There seems to be good rhetoric about listening to the managers in the field.
    If you are committed you can work through most issues

    Cons

    There is very little consultation between the "upper management' and the community managers.
    Not enough investment into older buildings.
    Inconsistent and irrational time demands
    Very little trust given to community managers.

    Advice to ManagementAdvice

    Make sure the community managers are consulted on the decisions that affect the community.
    This may sound difficult but it is business 101.
    Because of the economy and changing demographics there is great talent available to serve in this industry. Find them and care for them.
    Follow up on your "Servant Leader" management style.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Training process, overall orientation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL

    I have been working at Holiday Retirement full-time (less than an year)

    Pros

    very detailed, full overview of company policies and procedures, friendly atmosphere, many tools at your disposal.

    Cons

    goals are not specific to certain buildings.

    Advice to ManagementAdvice

    keep communication lines open

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager in Portland, OR
    Former Employee - Community Manager in Portland, OR

    I worked at Holiday Retirement full-time (more than 5 years)

    Pros

    Professional and caring organization with good benefits.

    Cons

    Community managers work long hours.

    Advice to ManagementAdvice

    Continue to recognize the hard work of your employees.

    Recommends
    Approves of CEO

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