Holiday Retirement
1.8 of 5 315 reviews
www.holidaytouch.com Lake Oswego, OR 5000+ Employees

Holiday Retirement Reviews

Updated Mar 31, 2014
All Employees Current Employees Only

1.8 315 reviews

                             

17% Approve of the CEO

Holiday Retirement President & CEO Kai Hsiao

Kai Hsiao

(84 ratings)

18% of employees recommend this company to a friend
26 Employee Reviews Back to all reviews
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2 people found this helpful  

Holiday reitrement company is unorgainized

Server (Current Employee)
Arlington, TX

I have been working at Holiday Retirement part-time for more than a year

ProsSense of community, good coworkers

ConsManagers change often. Poor decisions by former managers

Advice to Senior ManagementPlease try to be more consistent and don't leave after 2 months

Yes, I would recommend this company to a friend

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Impressive company!

SSL (Current Employee)
Tampa, FL

I have been working at Holiday Retirement full-time for more than a year

ProsThis has been a great company for career growth. Management works with you to see your potential.

ConsLong hours, as expected with career growth.

Advice to Senior ManagementContinue showing support to each employee.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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3 people found this helpful  

Flavor of the Week (Weak) !

Management Team (Current Employee)

I have been working at Holiday Retirement full-time for more than 3 years

ProsThe dedicated associates, our residents and families ! A varied days work ... never boring.
Benefits. A solid Company.

ConsThe endless changes in direction from Upper management. For a very short time Corporate (those above the Community level) backed off on the daily harassment. "Short lived" . When those in the Communities know what is expected, let us do our jobs. "Run it as if it is your business" .. but don't make any decisions. The apartment turns (ha ha) have the new resident pay a Community fee .. but give them No updates.. give them dirty carpet, no ADA Commodes unless they pay for over and above.. penny wise and pound foolish ! Wake up.. the competition is using our weakness as their strength ! Now management teams are going to be expected to absorb the 40+ additional hrs of the CSL. CSL have no internal responsibility. You are making your teams ill.
 Outreach is important 8 hours per week, not 40. Their being out 5 days will just give the CSL an excuse to hide. No way for accountability. The Management teams truly only have 6-8 hrs per week for cross over time. Otherwise the Management Team on duty will be solo. To do it all. New inquiries will suffer and not get the attention needed to convert to move-ins. As the mangers can not tour/serve, dining room duty, do reports, maintenance etc etc. and give the needed attention to the prospects. I guess we will need to no longer invite folks for tours during meal time.

It will never produce more revenue. Proper national advertising will create a ton of qualified traffic into our buildings. The CSL and Teams will have quality inquiries and move ins.

Advice to Senior ManagementSTOP and rethink this direction. Your respect for the Community Teams is non existent. Your best assets should be us. The burn out level will increase and cause further moveouts as teams leave the Company and Residents go to the competition for stability and security.
Quit demanding teams to give up days off and no holidays. We are sure it is not lawful.

Yes, I would recommend this company to a friend

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Hopeful change within a great company that provides an essential service.

Community Manager (Current Employee)

I have been working at Holiday Retirement full-time for less than a year

ProsThis is a great community for the residents. The business model of live in management couples encourages great commitment and stability.
There seems to be good rhetoric about listening to the managers in the field.
If you are committed you can work through most issues

ConsThere is very little consultation between the "upper management' and the community managers.
Not enough investment into older buildings.
Inconsistent and irrational time demands
Very little trust given to community managers.

Advice to Senior ManagementMake sure the community managers are consulted on the decisions that affect the community.
This may sound difficult but it is business 101.
Because of the economy and changing demographics there is great talent available to serve in this industry. Find them and care for them.
Follow up on your "Servant Leader" management style.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Training process, overall orientation

Anonymous Employee (Current Employee)
Clearwater, FL

I have been working at Holiday Retirement full-time for less than a year

Prosvery detailed, full overview of company policies and procedures, friendly atmosphere, many tools at your disposal.

Consgoals are not specific to certain buildings.

Advice to Senior Managementkeep communication lines open

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Great

Community Manager (Former Employee)
Portland, OR

I worked at Holiday Retirement full-time for more than 5 years

ProsProfessional and caring organization with good benefits.

ConsCommunity managers work long hours.

Advice to Senior ManagementContinue to recognize the hard work of your employees.

Yes, I would recommend this company to a friend

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4 people found this helpful  

Working with Seniors is the best part of my job

Enrichment Coordinator (Current Employee)
Farmington, CT

I have been working at Holiday Retirement full-time for more than a year

ProsThe residents and there families are what keep me going! I love the ability to get creative and provide the best enrichment program that I can. I enjoy working with the team within the community.

ConsMake up your mind- one day you want us to focus on "X" and then the next day they want us to focus on "Q" with us always changing gears we can never build momentum.

Advice to Senior ManagementTrust the community team to know what they are doing and stop hounding them for one more tour or move-in. Have more focus on positive than negative.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Working life at Holiday Retirement

IT Technician (Current Employee)
Lake Oswego, OR

I have been working at Holiday Retirement full-time for more than a year

ProsWorking with people who truly believe that they are providing a genuine service for elderly people/ familys.

ConsAdvancement is difficult, and not alot of recognition. Small departments struggling with workloads.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fast paced with a lot of responsibility

Anonymous Employee (Current Employee)

I have been working at Holiday Retirement full-time for more than 3 years

ProsFast paced environment, a lot of people relying on you, a lot of responsibility pretty quickly, starting pay is good, great people to work with, a lot of support if you ask questions

ConsSalary increases are not given enough unless you are in sales, employee recognition is lacking, number driven environment created by executives.

Advice to Senior ManagementPut more thought into the employees from top to bottom and everyone will want to work harder. Also, think through things and work with ALL of the people who are affected by a big change before making the change.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great Place to work and live!

Anonymous Employee (Current Employee)

I have been working at Holiday Retirement full-time

ProsThe resident's are the best.

ConsSometimes the hours are too much.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Holiday Retirement – Why Work for Us?

​​A pioneer then, a leader now​​ When we founded Holiday Retirement in 1971, we set out to create an independent retirement lifestyle unlike anything seniors had ever experienced before -- cheerful communities filled… Full Overview

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Glassdoor is your free inside look at Holiday Retirement reviews and ratings — including employee satisfaction and approval rating for Holiday Retirement CEO Kai Hsiao. All 26 reviews posted anonymously by Holiday Retirement employees.