Holiday Retirement Reviews

Updated February 28, 2015
27 reviews filtered by
  • Any Location
  • Any Job Title
5.0
27 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Holiday Retirement President & CEO Kai Hsiao
Kai Hsiao
168 Ratings

27 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    2 people found this helpful

    Very rewarding work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Manager
    Current Employee - Community Manager

    I have been working at Holiday Retirement full-time (more than 3 years)

    Pros

    Excellent processes, very well managed, great work environment

    Cons

    Very physically demanding. Must pour coffee, clean up messes, wash dishes, fill in when ever someone is out. Not a typical community management job.
    Lots of turnover in senior management.
    No advancement opportunities do not hire from within.

    Advice to ManagementAdvice

    Love the open communication with the president... has a email that you can ask him any question.
    May be helpful to make the community management job less physical and more focus on the overall picture.
    Have a path of hiring from within, would really build moral and may decrease turnover.

    Recommends
    Neutral Outlook
    Approves of CEO

    Holiday Retirement Response

    Mar 4, 2015Human Resources Representative

    Thank you for taking the time to share your experience working for Holiday. It is no small task to be a community manager, and we appreciate your hard work. Your feedback about improving the ... More

  2. 2 people found this helpful

    Seniors and Veterans Ripoff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Community Manager in Montgomery, AL
    Former Contractor - Community Manager in Montgomery, AL

    I worked at Holiday Retirement as a contractor (less than a year)

    Pros

    Nothing was positive It should have been a positive working with seniors but felt guilty being part of a a company that was ripping them off.

    Cons

    You feel guilty being part of a company ripping off seniors and veterans. Management DO NOT know how to lead or motivate employees.

    Advice to ManagementAdvice

    Your day will come for the way you treat seniors, veterans and employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Holiday Retirement Response

    Feb 24, 2015Human Resources Representative

    The residents and their care are the most important aspect of this company. I can only hope that you brought your concern forward to leadership to address and fix. We provide financial support to ... More

  3. 4 people found this helpful

    Best place I've worked in ten years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructional Designer in Lake Oswego, OR
    Current Employee - Instructional Designer in Lake Oswego, OR

    I have been working at Holiday Retirement

    Pros

    The best thing about this place is it's commitment to growing and becoming the best company it can be.

    I've been working here since October 1, 2014 (two and a half months, as of this writing), and I have been blown away multiple times by the leadership's focus on making this a world-class organization and a better environment in which to work. They are very open to employees' suggestions and are working hard at knocking down the separation between departments and job functions. The company is also very transparent with its staff. Employees are kept informed and are consulted about new company-wide initiatives through pilot programs and surveys.

    I'm also really impressed by how much this company cares about its end users, its residents. Whenever changes to processes are discussed, impact to residents is always the first concern. Residents also participate in surveys and pilot programs to make sure that new programs will fill needs and be successful.

    Day-to-day, the culture here is relaxed and supportive, committed to work-life balance, focused on increasing efficiency without nickel-and-diming budgets, open to innovation, new ideas, and new technology, and determined to enhance employee and resident experience.

    I've enjoyed working for other companies over the last ten years. As a long-term contractor, I've worked in four other large corporations in the area. All four had great qualities that made them successful companies, and the people I worked with became life-long friends. But after transitioning to Holiday, I can say with certainty that none of them were as good a fit for my values and my personality as Holiday is.

    Cons

    There aren't really any cons that I've found so far, which is why I can so categorically recommend working for this company. I suppose the compensation for my job might be 5% or so higher at larger companies, but IMO the rewards of working here vastly outweigh a slightly larger paycheck.

    Recommends
    Positive Outlook
    Approves of CEO

    Holiday Retirement Response

    Jan 13, 2015Human Resources Manager

    Thank you for all the work and positive energy you bring to the table.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful

    Getting better everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Acquisitions Manager in Lake Oswego, OR
    Current Employee - Talent Acquisitions Manager in Lake Oswego, OR

    I have been working at Holiday Retirement full-time (more than 3 years)

    Pros

    Attention towards improving overall culture both in the Home Office and in the field is present in every meeting and conversation within the HR department
    We've hired a lot of really good people in key areas who not only possess a strong skill set to do the job....but also has a passion working with seniors and getting this company to be where it needs to be
    A vast majority of our department has been together for over two years now, which helps tremendously with chemistry and understanding how to achieve the best candidate experience possible

    Cons

    This hasn't always been a great company....but we're a good company now with aspirations of being a great company in the future
    The transformation from privately owned to being owned by a large PEG has led to natural bumps in the road
    The term '40 year old start-up' is used so often because it's true....we have a lot of work to do

    Advice to ManagementAdvice

    Keep doing what you're doing...the growth I've seen in the last 2.5 years is very promising

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    Manager with a Resident Mom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floating Manager
    Current Employee - Floating Manager

    I have been working at Holiday Retirement part-time (more than 10 years)

    Pros

    As co manager & floating manager in about 30 Holiday units over a 15 year period, I am proud to say Holiday has been very good to us. We have full benefits, no traffic jams, are well fed and housed with wonderful staff & residents wherever we go, even on vacation in our units across the US. When mom became a resident, I learned the family and resident side of the story, and must say mom has thrived. Health, social life, and financially, Holiday has bent over backwards to make her life comfortable. She says "I never dreamed I could be living this well at 96." Most of our residents are quite happy and thankful.

    Cons

    Management teams who micro manage and don't follow the Holiday guidelines. Some residents are very needy & management is so pressured to rent apartments, many come needing more care than we are legally allowed to give them. Need to clarify those concerns when doing discovery.

    Advice to ManagementAdvice

    Too many power struggles between managers & co-managers. Need smart pairing of management teams. Peace & joy in the building is the main goal and management must get along better....maybe people skill classes..
    Quarterly mandatory training for servers who work weekends & evenings would maximize efficiency and avoid unfinished tasks & working past end of shift.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful

    In the beginning it was tough, The company operates differently than most companies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - C0-Manager in San Francisco, CA
    Current Employee - C0-Manager in San Francisco, CA

    I have been working at Holiday Retirement full-time (more than a year)

    Pros

    First and foremost the residents make it all worth the commitment it takes for this job. The pay is very reasonable especially if your bonuses are great. The perks are great. On-site Managers only pay for their cell phone if they live on-site. On-site managers do not pay for housing, cable, utilities or food. It is hard honest work. You do earn all that you get but if you want to be able to sock away some money this is the way to go.

    Cons

    Manager's are only teams and both managers must stay on-site after office hours. Be prepared to work long hours.

    Advice to ManagementAdvice

    Only one of the team should stay on-site like the floaters. This would eliminate some of the anxiety of not being able to leave and make it more comfortable for the on-call team. More managers would stay with the company.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful

    Growing company with great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Retirement full-time (more than a year)

    Pros

    The company is making major changes that positively impact the employee and residents. They have surveyed both employees and residents to find ways to make improvements. Some recent positive changes:

    1. New senior leadership that is committed to making a positive difference in employee and residents lives.
    2. New rewards and recognition programs that are providing cash and certificates to the front line employees.
    3. Active campaigns to give back to veterans and local communities both in money and volunteer time.
    4. Increased facility improvement budgets.
    5. Pay and benefits are great.
    6. Over the last year communications have improved. We hear a lot more about what is going on in the company.

    Additionally, the company is growing, stable, and in the right demographic for the future. If you like connecting with people, love customer service, and are not afraid of hard work the communities are a great place. Holiday is making a difference for thousands of individuals everyday.

    Cons

    The company like many companies during the recession had to put a larger focus on sales. This is changing as the company now has high occupancy. The community manager and sales roles are hard positions. Those dedicated to the residents will find the rewards, but those in it just for a job will struggle. Many negative reviews are from people who were not successful.

    Advice to ManagementAdvice

    Continue the cultural changes. In the last year there have been a lot of positive changes.

    Recommends
    Positive Outlook
    Approves of CEO
  9. I got to work with Some very Interesting Residents well I grow fund of. I learn A Lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Retirement

    Pros

    well it was very Refreshing for me and the staff they all were Team players. I learn and apply myself with active Listening Techniques applying confidentiality. also applying counseling Techniques. I didn't get to Exercise the time-off policies but I was up for A promotion.

    Cons

    well very hard work but I like hard work. It gave Me A chance to grow To Expand My Techniques. I learn A Lot when I was Trained. and Also Bought A Lot To The Table.

    Advice to ManagementAdvice

    my advice is keep eyes and ears open. listen Pay Attention keep your Nose Clean. if you have A problem with Management Talk to Management yourself. might get Better Results.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful

    Stressful like most sales jobs, however very fulfilling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader and Mentor in Tallahassee, FL
    Current Employee - Sales Leader and Mentor in Tallahassee, FL

    I have been working at Holiday Retirement full-time (more than a year)

    Pros

    The pay is great and insurance is wonderful. I believe that working with seniors and helping them transition to the next phase in life is most rewarding. I very much enjoy the team environment at the property level and the ability to work in the community and build solid relationships. I look forward to he growth opportunity within the company and the support I receive from my region director and regional sales leader.

    Cons

    Like most sales jobs the stress sometimes is difficult to manage, there are many different spinning wheels within the company that make it tick. I believe that every job is what you make it and no job is perfect.

    Advice to ManagementAdvice

    Remember what made you one of the most successful and profitable senior organizations
    The resident. A clear message to the regional staff that can be clearly filtered down to the property level.

    Recommends
    Positive Outlook
    Approves of CEO
  11. New to the Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Oswego, OR
    Current Employee - Anonymous Employee in Lake Oswego, OR

    I have been working at Holiday Retirement full-time (less than a year)

    Pros

    The orientation training was well thought out.
    Leadership staff has been responsive to my questions. Most of the leaders are strong. People are being recognized for bringing up new ideas.
    The company has been adding new programs that are designed to support employees.

    Cons

    There is a lot of positive change so you will be happier if you are a person that can handle change.

    Recommends
    Positive Outlook
    Approves of CEO

Holiday Retirement Photos

Work at Holiday Retirement? Share Your Experiences

Holiday Retirement

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.