Hollywood Video Reviews

Updated June 12, 2014
Updated June 12, 2014
113 Reviews

3.5
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hollywood Video CEO Mark Wattles
Mark Wattles
39 Ratings

Review Highlights

Pros
  • fun, free movie rentals, great staff, over time, great customers, could play kids movie sometimes at work, free move rentals (in 30 reviews)

  • Free movie rentals and discounts, fun place to work (in 23 reviews)


Cons
  • No real benefits for people over 20, cruel and anal upper management, low LOW pay (in 11 reviews)

  • Low pay with lack of pay raises and lots of demand to push promotions (in 10 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Assistant Manager At Game Crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Medford, OR
    Former Employee - Assistant Manager in Medford, OR

    I worked at Hollywood Video full-time for more than 3 years

    Pros

    You got to play video games all day except when you had to help those pesky customers. New and interesting people come in all the time. Coworkers were awesome.

    Cons

    Meth addicts would bring cans in to try and buy video games. Silly meth addicts. District managers were just the worst. They would come down and tell you to sell more crap customers didn't need, start a huge project to remodel the whole store and then leave in the middle of it leaving you to pick up the pieces of their mess.

    Advice to ManagementAdvice

    What management? It was run by a bunch of kids trying to manage kids.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    it's a job if you have no other form of income.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Provo, UT
    Former Employee - Customer Service in Provo, UT

    I worked at Hollywood Video part-time for less than a year

    Pros

    pre-new release video rentals.

    Cons

    Management treats employees like children

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Not surprised they are out of business...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Irvine, CA
    Former Employee - Customer Service in Irvine, CA

    I worked at Hollywood Video part-time for less than a year

    Pros

    Free rentals and availability before release dates. Flexible schedule. "Opportunities" for advancement supposedly. Nice customers. Some fellow hard workers were enjoyable to work with.

    Cons

    Overlooked for promotions despite being a hard worker. Poor company moral. Under paid wages. Lazy and incompetent management. Little appreciation for valuable employees.

    Advice to ManagementAdvice

    Care more about your hard working employees and promote based on merit.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Painful, when my store closed down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Tampa, FL
    Former Employee - Store Manager in Tampa, FL

    I worked at Hollywood Video full-time for more than 5 years

    Pros

    Customer interaction and free movies!

    Cons

    Bad district managed coupled with bad decisions led to the downfall of the entire company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    dead end

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hollywood Video

    Pros

    movies, food, hours, music, games

    Cons

    dying breed, hours, pay, inventory, games

    Advice to ManagementAdvice

    pay more

  7.  

    Proper Managment would do this company great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Los Angeles, CA
    Former Employee - Shift Leader in Los Angeles, CA

    I worked at Hollywood Video part-time for more than a year

    Pros

    free movie rentals, flexible hours, getting to meet lots of new people, regular customers, renting movies the night before they are released,

    Cons

    immature co-workers, hourly, no benefits, little room for growth, rude bosses, having to "babysit" your co-workers, general dislike of the job

    Advice to ManagementAdvice

    find a way to track when the employees are giving movies away. I witnessed it and had to write people up often.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    There is a reason why the company filed for bankruptcy and closed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Austin, TX
    Former Employee - Assistant Store Manager in Austin, TX

    I worked at Hollywood Video full-time for more than 5 years

    Pros

    -Flexible schedule
    -easy to move up
    -fun environment
    -free rentals and access to movies before they were released
    -employee discounts on games and accessories
    -great employees with a drive to succeed
    Everyday was a fun day on the job, because, as management, I made sure my team was pumped up enough to help customers and make sales. The people we would hire helped create a culture that spawned a district wide family. Everyone at the store levels knew each other and would consistently help each other out, and there was never animosity just a friendly camaraderie. I can't say I miss the friends I made there, because we still, mostly, keep in touch, but I do miss the culture we created.

    Cons

    Everything else that has to do with the company, and it was a pain to deal with anything at the store level. I say it was a pain because they changed their minds on everything a daily basis, and it was hard to complete everything you had to do within time limits and no hours for man power. They made horrible decisions and wasted money on the simplest things like marketing signage that would sit in the back office for years never to be used. There is a reason why they went belly up, and the employees had no control over it. HR was a joke and had no real authority over the elitism in upper management positions. They found any reason to fire you if they didn't like you, and lie so you couldn't collect unemployment. The pay was lousy and for the amount of work you put in was not enough for what they asked of you, and towards the end they just didn't bother to pay certain people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Director  in  Dickson City, PA
    Current Employee - Store Director in Dickson City, PA

    I have been working at Hollywood Video

    Pros

    free rentals...oops...not anymore. Cheap movies

    Cons

    they are closing. Terrible coprate offices. they treat employees poorly

    Advice to ManagementAdvice

    please do us a favor and pay us more and take a smaller bonus.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Game Crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager  in  Beloit, WI
    Former Employee - Store Manager in Beloit, WI

    I worked at Hollywood Video

    Pros

    Prior to the restructuring under CJ Gabriel and Sheriff Mityas, was a great place to work, prospects looked good. Fun place to work, always busy.

    Cons

    My location is gone due to awful middle management. The District level management through the regional was atrocious.

    Advice to ManagementAdvice

    You need to complete reboot the company. take a look at what Mark Wattles is doing with the stores he buys. SPin Game Crazy off into a separate company rather than forcing it to go down with the video ship.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Closing Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Training Store Manager  in  Seattle, WA
    Current Employee - Training Store Manager in Seattle, WA

    I have been working at Hollywood Video

    Pros

    Free Rentals are the only benefit. This used to be a great company to work for. Over the past 3 years everytime we were at a fork in the road Sr. Management took the wrong turn.

    Cons

    Very hostile environment. Stores are closing left and right with little notice. Powerplay is not a bad program but we have cannibalized our revenue stream in an attempt to sign people up on a subscription program. Constant threats if you do not perform minimum promotion sales even though the program cuts revenue and ultimately harms the store.

    Advice to ManagementAdvice

    This company does not promote from within beyond the store level anymore. Sr. leadership lacks anyone that has ever worked at a store, district or regional level. As a result there is a fundamental lasck of comprehension about our business.Sherif Mityas is the CEO and when I have seen him he seems like a descent guy. He is just uninformed.

    Doesn't Recommend
    Disapproves of CEO

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