Home Instead Senior Care Reviews

Updated June 29, 2015
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Roger Baumgart
17 Ratings

Pros
  • Opportunity to make a difference in Seniors lives (in 10 reviews)

  • Flexible hours, Nice staff, great pay (in 17 reviews)

Cons
  • Low pay, benefits only for office staff (in 17 reviews)

  • and there are currently no benefits (in 16 reviews)

More Pros and Cons

55 Employee Reviews

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  1. Caregiver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Portland, OR
    Former Employee - Caregiver in Portland, OR

    I worked at Home Instead Senior Care (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The clients are wonderful. I was hired when I had no experience working with the elderly, other than helping my grandmother a little so I appreciated that most of the clients were very happy tell me what I needed to know. Home Instead trains (and from what I've heard, they now pay for the initial training) but the training seems to be inadequate considering what is expected of the caregivers.

    Cons

    Some of the labor laws have changed, and they appear to be having a hard time keeping up with the changes. They did pay me for all my training time over the years I worked for Home Instead in my last pay check, but it was odd to have to wait so long. I felt sorry for the elderly people who set up a contract with Home Instead, thinking they would be getting a top-notch experience, but in reality, got high caregiver turnover and poorly trained ones, too. And about the elderly and their guns---if you want to work in a gun free environment, this might not be the job for you. It is true that most elderly people who sign up with Home Instead don't keep loaded guns next to their bed or under their pillow, but some do.

    Advice to Management

    The In-Home Care industry is growing and you are a leader in the field, but you are making some sad decisions---pinching pennies where you shouldn't (on the caregiver wages and poor training). But I have to say your advertising is good.


  2. Helpful (1)

    Caregiver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Worker in Little Rock, AR
    Former Employee - Care Worker in Little Rock, AR

    I worked at Home Instead Senior Care

    Doesn't Recommend
    Doesn't Recommend

    Pros

    You get to really make a difference in the lives of people who can't do things for themselves. Sometimes you can learn a lot from older wiser people who have been through a lot. When I had difficulty with a client one of the admin people came out that very day to talk with her. They are great with training.

    Cons

    They say they want you to take care of your health, but they praise people who work 160+ hours a week and always say yes to extra shifts. The information in the training was helpful but it was expected to just copy the answers from the provided answer sheet. The pay is very low. If you don't have a permanent client, shifts are hard to get. I had to look for other income.


  3. horrible bosses

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Home Instead Senior Care (More than 3 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Great hours .Great Pay .loved the clients. I enjoyed meeting new clients and families.

    Cons

    Unfair Staff . Under staffing with the workers made more cases to handle.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. This company needs to review how they treat there staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Home Instead Senior Care

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great coworkers with a sense of humor

    Cons

    They will slave you out and not pay you crap


  6. Terrible pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Live In Caregiver in Palos Heights, IL
    Current Employee - Live In Caregiver in Palos Heights, IL

    I have been working at Home Instead Senior Care

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule that the good part other than that.

    Cons

    No paid vacations, low hourly pay


  7. Helpful (1)

    Office Staff

    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Home Instead Senior Care full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    flexible with certain things. descent pay, vacation pay, bonuses monthly and at Christmas

    Cons

    most of office staff was two faced. would sweet talk Caregivers to get them to work and then talk about them like they were beneath them. no chance of getting raise. was on call more than not.

    Advice to Management

    DO BETTER!!! You cant work people like dogs and expect them to kiss your feet. Also need to listen to more than one side when it comes to office stories.


  8. Helpful (1)

    Caregiver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Baton Rouge, LA
    Current Employee - Caregiver in Baton Rouge, LA

    I have been working at Home Instead Senior Care part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a good place to work if you've an second job.

    Cons

    The office staff are not so great nasty attitudes

    Advice to Management

    Train your office employees better.


  9. Disappointing Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services in Kennebunk, ME
    Former Employee - Client Services in Kennebunk, ME

    I worked at Home Instead Senior Care

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Wonderful Cargivers, wonderful office staff; professional and conscientious.

    Cons

    Disrespectful condescending management. Very little support but high expectations with no direction. High office staff turnover.

    Advice to Management

    Advice is not received kindly at this franchise.


  10. caregiver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Oakmont, PA
    Current Employee - Caregiver in Oakmont, PA

    I have been working at Home Instead Senior Care part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    flexible schedule, interaction with clientele, attire is business casual

    Cons

    poor management, low wage, no benefits, inconsistent schedule, lack of organization, no gas card, no advancement in position.

    Advice to Management

    Change your ways... Treat your employees with respect offer more bonuses, increase pay rate, there should be benefits associated with healthcare work.


  11. Just like family there are ups and downs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Easton, MD
    Current Employee - Caregiver in Easton, MD

    I have been working at Home Instead Senior Care part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible hours, helping others, Meeting wonderful people

    Cons

    Lack of communication, Lack of organization, Lack of up dating

    Advice to Management

    Organize, Up date info



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