Home Instead Senior Care

  www.homeinstead.com
  www.homeinstead.com

Home Instead Senior Care Reviews

Updated December 16, 2014
Updated December 16, 2014
234 Reviews
3.3
234 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roger Baumgart
40 Ratings

Review Highlights

Pros
  • Great group of people who want to make a difference and help seniors (in 10 reviews)

  • Flexible hours that work around your schedule (in 17 reviews)


Cons
  • Hounded you for shifts even if you couldn't work, low pay, poorly managee (in 17 reviews)

  • No benefits back then in 2010 and unreliable caregivers relieving one from a shift (in 16 reviews)

More Highlights

56 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    I loved working with this company, they were very helpful employers. I was able to choose my own clients, and my hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Caregiver in Eugene, OR
    Former Employee - Senior Caregiver in Eugene, OR

    I worked at Home Instead Senior Care

    Pros

    They were very helpful employers. I was able to choose my own clients, and my hours. they provided any and all training I requested or needed.

    Cons

    There were no cons with this employer. the only problem I had was with the attendance of other employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I currently work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Home Instead Senior Care full-time (more than an year)

    Pros

    Office environment
    Work closely with others

    Cons

    No room to grow, little benefits

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Home care for Seniors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA in Kennesaw, GA
    Current Employee - CNA in Kennesaw, GA

    I have been working at Home Instead Senior Care part-time (less than an year)

    Pros

    The client is in their familiar surroundings and usually have family near or that visits often. I was able to work in homes, assisted living facility and a rehab center when the family wanted someone there to help with care as there was a high fall risk. The care needed was evaluated by the company nurse and if there were any questions, you could call the office. They often knew what the family wanted and any changes to be made.

    Cons

    It is very hard to need to go to a different place each day and sometimes the directions were wrong. The work was not regular. Too many weeks with no clients. They might have needed to give them to the new hires since they seem to hire more nearly every week. I have been with the company since July but have had only a few weeks of regular clients.

    Advice to ManagementAdvice

    Be considerate of employees needs as well as client needs. Hard to keep employees when they aren't able to have work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    A caring company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Health Caregiver in Huntsville, AL
    Current Employee - Home Health Caregiver in Huntsville, AL

    I have been working at Home Instead Senior Care part-time (more than 3 years)

    Pros

    Very good training from the start, continued training, good opportunities for advancement, professional staff, and they send you cards seem to show their appreciation.

    Cons

    Caregiver pay (it is what it is..), there may be times when you do not have shifts to work (its kind of as needed).

    Advice to ManagementAdvice

    Keep up the good work. Try to find a way to increase the pay rate up to at least 9.00 per hour. I think that that might attract more professional caregivers.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    High value, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver
    Former Employee - Caregiver

    I worked at Home Instead Senior Care full-time (more than 5 years)

    Pros

    You can get enormous joy from feeling useful.
    You know you are providing needed service to a generally unserved portion of the population.
    Most of the people you care for are delightful, and listening to them gives you a clear window to the past. They are "Living History"!
    You can, often, get more latitude, concerning hours/days worked, than many other types of work. Training is provided, free of charge.
    You will learn patience, and a sense of humour, along with your other lessons.

    Cons

    You must expect to "lose" clients, frequently, due to age/health issues.
    Sadly, you are not allowed to "follow" clients that you no longer care for. You may not visit them, or have contact with their family. In many cases, I was not even informed of their death until weeks, or months, after their funeral. Then, it was because I inquired after them.
    Pay is low, expectations are high. You are often informed that you will be needed with little notice, and little respect as to your current plans.
    It is difficult to keep from becoming fond of your clients, and this can be a source of stress.

    Advice to ManagementAdvice

    Pay more attention to your caregivers, they may see day to day problems that you miss.
    Pay your caregivers what they are worth. We understand about your "bottom line", but we need to address ours, too. We are doing a physically, and emotionally, demanding job. We deserve more than a "babysitter's" compensation.
    Hire "floaters". Caregivers who can come in, on short notice, on any shift, as needed. This will eliminate having to call caregivers in, at the last minute, or on their day off, when they have plans.
    You should give floaters slightly more, per hour, as they are constantly "on call".
    When considering rewards; cups and plaques are nice; but shirts, gift cards, and checks, are much more useful. There should be more rewards for "good work", (in addition to, not instead of) as most now, are for length of service.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    I have gain great experience working for homes instead as a Nurse assistant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nurse Assistant in Los Angeles, CA
    Former Employee - Nurse Assistant in Los Angeles, CA

    I worked at Home Instead Senior Care as a contractor (less than an year)

    Pros

    You meet new and interesting people.

    Cons

    Contracts are always short, never long term.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great First Experience in Social Services!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Coordinator in Milwaukee, WI
    Current Employee - Staff Coordinator in Milwaukee, WI

    I have been working at Home Instead Senior Care full-time (more than 3 years)

    Pros

    - The wealth of knowledge in the elder care field you obtain if you're interested in social work or any field related to bettering the lives of seniors
    - The experience you gain in relationship building
    - The fast acting problem solving skills you acquire

    Cons

    - Salary job plus commission based off monthly or yearly sales, you may be working the most overtime when your check is the lowest.
    - Small, but continuous lack of respect from clients and CAREGivers due to issues outside of your control (you become the trusted point of contact while client's caseworkers and other who assist at client's homes do not follow through on their obligations).
    - Time off is hard to come by if you're in a smaller office and business is doing well. Life/Work Balance = Not Good At All.

    Advice to ManagementAdvice

    Support your franchise owners more than offering them a leadership contact after initial setup. While I have to say anyone from the corporate office that I've met has been extremely professional and knowledgeable, there should be more grassroots support than there is. Personally hearing advice from Omaha beyond our internal franchise site would be extremely encouraging sometimes, even as a Staff Coordinator.

    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Plenty of opportunities to assist clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Bethel Park, PA
    Current Employee - Caregiver in Bethel Park, PA

    I have been working at Home Instead Senior Care part-time (less than an year)

    Pros

    You can work around your personal schedule and pick up extra assignments

    Cons

    Sometimes the scheduling team can be overwhelmed with finding replacement caregivers if employees call off

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Home Instead Senior Care

    Pros

    This office has a lot of autonomy and wants to provide the best service possible

    Cons

    No further advancement inside of the local franchises.

    Advice to ManagementAdvice

    Focus on the employees more than the bottom line.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    So far it's been a great experience and meet a lot of wonderful people.

    • Work/Life Balance
    Current Employee - Home Health Caregiver in Charlotte, NC
    Current Employee - Home Health Caregiver in Charlotte, NC

    I have been working at Home Instead Senior Care part-time (less than an year)

    Pros

    flexible, you get to set your own schedule. If you don't want to work on weekends you don't have to.

    Cons

    the pay is low and you have to travel from place to place.

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