Horace Mann

www.horacemann.com

Horace Mann Reviews

64 Reviews
2.4
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Marita Zuraitis
13 Ratings

Review Highlights

Pros
  • good benefits, vacation, industry designation, co-workers and friendly environment (in 7 reviews)

  • 4 day work week and starting pay is good (in 3 reviews)


Cons
  • The health insurance is expensive (in 6 reviews)

  • Performance reviews very inconsistent across teams and many managers play favorites (in 6 reviews)

More Highlights

13 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great intentions, awful follow through.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Counselor in Irving, TX
    Current Employee - Senior Claims Counselor in Irving, TX

    I have been working at Horace Mann full-time

    Pros

    The niche market of educators Horace Mann insures are generally wonderful to work with on claims. The management probably intends to support their staff. New CEO has a vision and is attempting improvements. It looks very positive that she will be successful.

    Cons

    Management completely out of touch with day-to-day reality of working claims very understaffed with outdated systems. The claims office in Irving is small, with almost no room for advancement. Most leave within 1 -2 years either because they can't keep up with the workload and are terminated, or leave of their own accord.

    Advice to ManagementAdvice

    Management needs to consider that the high-stress office environment in Irving will neither produce the results they desire nor retain quality employees. Employees have a completely overlooked need to have a vision of a possible career at Horace Mann, not just be told to work more hours to dig us out of the hole and things will get better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Horace Mann full-time (more than a year)

    Pros

    its a job, different culture

    Cons

    benefits costs - they are high...

    Advice to ManagementAdvice

    rapidly changing enviornment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Medium-sized insurance company going through an exciting but calloused transition period.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Springfield, IL
    Current Employee - Anonymous Employee in Springfield, IL

    I have been working at Horace Mann full-time (more than a year)

    Pros

    Good benefits and vacation time, decent salary. Beautiful building and campus, though a bit dated inside. Great new CEO with an exciting vision for the future.

    Cons

    Jaded and aging culture. Disjointed communication between divisions makes it seem like productivity can be an uphill battle. Transition period has made everyone on edge, making the environment less than pleasurable to be a part of.

    Advice to ManagementAdvice

    Increase (human) interaction between divisions. Adopt less "corporate" attributes and be a bit more employee-centric. As with many companies, certain managers are clouded by their ambition and chase away talent.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good place to get your feet wet but don't recommend paying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Counselor in Irving, TX
    Current Employee - Claims Counselor in Irving, TX

    I have been working at Horace Mann full-time (more than 3 years)

    Pros

    Coworkers are great people to work with. Customer base is good.

    Cons

    Pay is very low for experience level and work required. Can't attract good experienced employees because of low pay.

    Advice to ManagementAdvice

    Either update your systems and hire more employees or set realistic expectations suited for he systems and employees you have in place

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Exclusive Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Exclusive Agent in Gilroy, CA
    Current Employee - Exclusive Agent in Gilroy, CA

    I have been working at Horace Mann full-time (more than a year)

    Pros

    Running your own business. Setting own hours.

    Cons

    Do Not Do UNLESS you have a book of buiness. You will go broke fast!!!!
    Field Sales Leader need to know what they are doing.

    Advice to ManagementAdvice

    Be a Manager/Leader!!!! And dont be a liar!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Auto Claims Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Claims Representative in Irving, TX
    Former Employee - Auto Claims Representative in Irving, TX

    I worked at Horace Mann full-time (more than 3 years)

    Pros

    4 day work week and starting pay is good.

    Cons

    Not much room to move up in the company.

    Advice to ManagementAdvice

    There is too much micro management.

    Recommends
    Neutral Outlook
  8.  

    Gained experience in the different technologies that are used.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Intern in Springfield, IL
    Current Employee - IT Intern in Springfield, IL

    I have been working at Horace Mann

    Pros

    Great co workers
    Good work environment
    Great facility

    Cons

    Very hierarchal
    Not very innovative

    Advice to ManagementAdvice

    Need to be more innovative and creative.

  9. 1 person found this helpful  

    Great if your just starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Claims Counselor in Irving, TX
    Current Employee - Claims Counselor in Irving, TX

    I have been working at Horace Mann

    Pros

    4 day work weeks, friendly managers, decent pay. Training is also adequate. THE COMPANY ACTUALLY CARES ABOUT ITS CLIENTS

    Cons

    Horrible insurance benefits. On the phone allllll day. The phone never stops.

    Advice to ManagementAdvice

    Need to get more feedback from employees and actually implement change. Also, hire more employees so the workload is evenly distributed.

  10.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Support Administrative in Springfield, IL
    Current Employee - Support Administrative in Springfield, IL

    I have been working at Horace Mann

    Pros

    Decent benefits, good coworkers and good location

    Cons

    People aren't promoted based on skill. Might be popularity contest.

    Advice to ManagementAdvice

    Senior management seems to do an alright job.

    No opinion of CEO
  11.  

    OK place to work but probably better than most in Springfield

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Springfield, IL
    Current Employee - Anonymous Employee in Springfield, IL

    I have been working at Horace Mann

    Pros

    Starting with 3 weeks of vacation is nice, making improvements slowly, lots of team building activities and friendly coworkers

    Cons

    Performance reviews are inconsistent, management decisions are questionable, poor use of resources, you wont be working with the brightest people, and living in Springfield is a real bore!

    Advice to ManagementAdvice

    Communicate better, don't be cheap, move the company to Chicago or St. Louis

    Approves of CEO

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