Horace Mann

  www.horacemann.com
  www.horacemann.com

Horace Mann Reviews

Updated September 21, 2014
Updated September 21, 2014
62 Reviews
2.4
62 Reviews
Rating Trends

Recommend to a friend
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Marita Zuraitis
12 Ratings

Review Highlights

Pros
  • good benefits, vacation, industry designation, co-workers and friendly environment (in 7 reviews)

  • 4 day work week and starting pay is good (in 3 reviews)


Cons
  • The health insurance is expensive (in 6 reviews)

  • Performance reviews very inconsistent across teams and many managers play favorites (in 6 reviews)

More Highlights

10 Employee Reviews Back to all reviews

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  1.  

    Solid company undergoing directional changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Springfield, IL
    Current Employee - Anonymous Employee in Springfield, IL

    I have been working at Horace Mann full-time (more than an year)

    Pros

    You will learn how to deal with change within your department and other departments you work with closely. Great opportunity to learn the P&C business if you are willing to walk around and talk to people.

    Decent retirement benefits and paid days off. Bonus structure is generous for lower ranks.

    CEO has a vision of how to grow an already profitable company.

    Cons

    Change - constant, frequent, disruptive, sometimes unfocused change. Management has good ideas on how to implement Senior Leadership's vision, but difficulty with smooth execution (one department has gone through 3 restructurings this year alone).

    Very title-heavy organization. I've never seen a company with so many AVP's.

    Incentives are less than industry average for my specialty; low cost of living locally, so the balance isn't too far off the mark. Documentation and training lag behind directional changes. There is little room for vertical advancement; must switch departments to grow professionally. Lack of adequate communication about directional and org changes.

    I'll mention the same thing I've read in other reviews: management is quick to say "changes are coming, hang in there", but beneficial change is slow to come. I suspect this is due to the bureaucracy of HR, or senior management, and not the choice of the lower-level managers.

    All-in-all, this is a solid company that is undergoing significant changes due to a new CEO that came on board in 2013. The new leadership seems to be banking on new systems to solve their ills without understanding a reasonable timetable to complete a systems migration project. The current system is grossly outdated and the products we offer are somewhat limited by system constraints. Because of the direction the company is headed, the systems migration project is getting seemingly unlimited $ and new personnel while our department is shrinking due to attrition from those leaving for other opportunities.

    Advice to ManagementAdvice

    Train, execute, and pay/promote for performance.

    The new system is a great future solution, but don't forget the short-term needs of departments and employees.

    Keep heading us in the right direction; empower the managers below and hold them accountable to get the departments in shape and on board.

    Create promotional opportunities to grow the company from within. Allow people to grow within their departments instead of necessitating departmental switching for growth opportunities.

    Hold lackluster performers accountable for their missteps. Education, accountability, and execution are what will get the company where the CEO wants us to go.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great starting point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Horace Mann full-time

    Pros

    Friendly people - Most people that work at Horace Mann are very pleasant and are committed to the company effort to better serve educators' insurance needs

    Solid benefits - Benefits are a bit more expensive than most places but they are very solid. Pension + 401k, Health, Dental, Vision, Pet, Life, etc.

    Job variety - There is great potential to work in different areas inside the company if you wish

    Cons

    Tough politics - Politics make it very hard for the company to make any huge strides. Always moving in baby steps.

    Spotty management - Some managers are notorious for protecting bad employees and not effectively managing their areas to the point that it becomes a detriment to the company as a whole

    Rigid paygrades - The focus on being "fair" prevents exceptional workers from earning more than average or below average workers

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good and getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Springfield, IL
    Current Employee - Anonymous Employee in Springfield, IL

    I have been working at Horace Mann full-time (more than 3 years)

    Pros

    Benefits, salary, location, focus on educators

    Cons

    Some old school management philosophies and bureaucracy

    Advice to ManagementAdvice

    Aggressively change old school tendancies

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Small personal lines insurance company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Analyst in Springfield, IL
    Current Employee - Actuarial Analyst in Springfield, IL

    I have been working at Horace Mann full-time (more than 3 years)

    Pros

    Great work life balance, good compensation

    Cons

    Limited opportunities for career growth.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Very satisfy and challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Horace Mann full-time (more than 10 years)

    Pros

    Good benefits, salary, and bonus program

    Cons

    Moderately stressful work environment, some managers inexperienced

    Advice to ManagementAdvice

    Concrentrate on employee rentention

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Wonderful people + woeful management = bipolar company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - P&C Actuary in Springfield, IL
    Former Employee - P&C Actuary in Springfield, IL

    I worked at Horace Mann full-time (more than 10 years)

    Pros

    Coworkers aren't just people, they become your friends. Good vacation/sick/personal time even for new hires. Big company in a small town (100K population) so traffic isn't hard. Free parking, flexible hours, big donator to community and target market. Yearly bonus when targets are hit.

    Cons

    Technology is hilariously old, system run on mainframes from 1950s/60s. Insanely hard to get management to actually do anything that moves the company forward. Way too much management, red tape, and lack of interest in new ideas. Too many upper-level folks from All State, State Farm, etc. bringing their cronies in. This is HM, not AS or SF, so run it as such!

    Job descriptions change yearly, but you never actually do those things. Seating arrangements hardly make sense, so much change in personnel makes your team too fluid to really gel. Performance reviews are a perpetual joke. No matter your skill level or knowledge, they'll can you if they want to. Big brain drain recently: too many drones, not enough innovators, frustration sets in quickly among those who want to move forward instead of stagnate personally and in your career.

    Advice to ManagementAdvice

    Cut your numbers in half. Then cut your pay about 25% and distribute it where it belongs -- the employees who actually do the work. Listen to your employees -- if they tell you not to hire someone (twice!), don't! And for the love of god, bite the financial bullet and upgrade your technology to the 21st (or at least 20th) century.

    Recommends
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    my experience at horace mann presented me with many challenges and opporunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Orange Park, FL
    Former Employee - Account Executive in Orange Park, FL

    I worked at Horace Mann

    Pros

    niche market, good reputation, longevity, financially stable,team atmosphere, good support from upper management, unlimited income potential and autonomy based

    Cons

    downside is you are a captive agent, lited to selling to educators price was on automobile insurance, and no longer provides health insurance to employees

    Advice to ManagementAdvice

    diversity to allow other people other than educators to purchase horace mann products and a more competitive tier pricing structure

    Recommends
  9.  

    Rewarded for the work I performed-fair in performance reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Springfield, IL
    Former Employee - Anonymous Employee in Springfield, IL

    I worked at Horace Mann

    Pros

    Family oriented company. One of the largest employers in Springfield, IL, decent benefits (company funded pension and a matching 401k program).

    Cons

    a slight bit behind the times in regards to salary and training and management style in some departments

    Recommends
  10. 1 person found this helpful  

    Very good company to work for, probably one of the best entry level jobs in Springfield

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative

    I have been working at Horace Mann

    Pros

    Beginning pay is great for entry level
    Yearly raises (not big ones but better than nothing)
    Generous vacation/personal/sick/holiday days (10 paid holidays off!) (1 week vaca after 6 months, 2 more weeks at your year, then 3 weeks a year after that. 10 sick days and 2 personal days per year)
    Great camaraderie with coworkers
    This company actually cares about their employees.
    Yearly performance bonus.
    Shift differential pay for later shifts.

    Cons

    Miscommunication is apparent. Some of the "consultants" that the reps have to call give different information on the same subject depending who you are talking to
    Managers are very very busy. You may have to ask a couple times before something is resolved.
    Some of the agents are extremely lazy and will not do their own work, they call and expect you to do it for them.

    Advice to ManagementAdvice

    Please train our agents better!!! if they had a common grasp of some of the things that we do it would make the job easier.

    Recommends
  11.  

    Claims Adjusting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Claims Intern
    Former Employee - Claims Intern

    I worked at Horace Mann

    Pros

    Fun People to be around
    Very Relaxed environment
    People are very helpful to new employees
    Recognition is a big deal

    Cons

    Senior management needs to loosen up and stop micro-managing to the nth degree
    The work schedule needs to be more flexible to the employees with families

    Advice to ManagementAdvice

    With every place there will be flaws. However, Horace Mann is a great place to work for those people that are looking for a start within the insurance industry.

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