Hostway

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Hostway Reviews

Updated August 6, 2014
Updated August 6, 2014
38 Reviews

2.7
38 Reviews
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Bob Boles
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12 Employee Reviews Back to all reviews

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  1.  

    Great Learning Ground- Nothing More

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  San Antonio, TX
    Former Employee - Sales in San Antonio, TX

    Pros

    Ability to learn the ins and outs of hosting and take that somewhere to begin a career.
    Get paid to learn about a very lucrative industry.
    You can network with seasoned vets that will help you advance to other companies.
    Skilled vets that can help you learn

    Cons

    Very "boys club" type environment
    Horrible leadership
    No product or product launches in the foreseeable future
    Compensation is minimal. Unreasonable quotas and POOR marketing make it almost impossible to hit commission targets thus 1000% attainment is non existent
    Very low employee morale
    Product management tells the same stories at every meeting so it looks like something is being done but the end result is nothing.
    Cloud platform is a joke
    Marketing is failing at every level
    Lead flow is practically non existent
    30 sales reps and about 5 new leads a month

    Advice to ManagementAdvice

    Let the few seasoned individuals you are lucky enough to have on the team (still) give some kind of direction to the company
    Do a complete marketing overhaul
    Do a sales leadership overhaul
    Stop using the "retail" side of the business to hide the total failure of the managed side
    Scare tactics on current employees do not work
    Sometimes it is better to cut your losses and regroup. After 3 plus years, it is safe to say what you have been doing is not working at all.
    Maybe update this profile to show that Bob Boles is now CEO and not Martis. I totally understand though, if I were the social media girl I would dread to see what is on this site as well.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Disorganized, distrusting, and disapproving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Casual work environment and occasional catered lunch. Most locations offer a flexible work schedule. Technical support teams are provided the rare training.

    Cons

    Lack of direction or vision from sr management. No latitude on projects and misled by management on ability to guide projects in appropriate direction. No willingness to lend assistance when needed and shifted blame down the ranks. Tools are useless, buggy, incomplete, and lack information.

    Advice to ManagementAdvice

    Trust. your. employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    If you value your career, stay away!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Center Staff
    Former Employee - Data Center Staff

    Pros

    Reputable hard-working staff
    Decent Partner Program
    Good marketing team

    Cons

    Absolutely no vision or communicated strategy by C-Level to staff

    Unwilling to invest the funds for improvements needed to prevent outages

    CEO is rarely seen by staff and he even complains about having to visit some sites

    They've brought in proven leaders who had vision and made strides to improve the operation only to part ways with them because of the necessary changes they tried to implement

    Advice to ManagementAdvice

    CEO & CFO - Get over yourselves. This company is only still in the game because of the dedication of the people in the trenches. And you are losing them in droves.

    When you hire or promote a departmental leader, here's a thought... Let them do their jobs! Support them in their efforts to improve the company instead of talking smack about them behind their backs.
    ,.
    Create some up-to-date relevant products. Not just what everyone else is selling. How can you possibly differentiate otherwise??

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    One of the worst experiences of my life. Run, don't walk, away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Manager  in  San Antonio, TX
    Former Employee - Product Marketing Manager in San Antonio, TX

    Pros

    Nice people. No one there is actually mean or anything like that, they just lack maturity and business acumen

    Cons

    No strategy, no goals (corporate or individual), no communication from the upper management, no accountability, deadlines are a joke, It's like a start up mentality but without the drive to actually get any work done

    Advice to ManagementAdvice

    Fire everyone starting with the CEO and start again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Change needs to start at the very top to make a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BDC  in  San Antonio, TX
    Current Employee - BDC in San Antonio, TX

    Pros

    Marketing Leadership seems to have a good idea of where the company should be headed which conflicts with the thoughts of Sales Leadership.

    Cons

    To say morale is low would be an understatement. I've seen employees literally crying at work due to their frustration with management.

    Starting with the CEO, John Martis. He has not once walked the floor of the office to say hello or asked how his employees are doing. There are several employees working with Hostway today that have not met John.

    Leadership is not only lacking, it is downright incompetent. Discussions with Leadership In San Antonio throughout the day usually involve politics, guns, shoes and more politics. Sales is something that is talked about behind closed doors being that they are lost and have no idea how to right the ship

    Advice to ManagementAdvice

    Restructure from the top. Make your leaders more accountable than your reps and you'll start seeing results instead of getting excuses. Today Sales blames marketing for poor leads. Recognize where the industry is headed and adjust. If you don't have this vision, hire someone who does.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I was there at the beginning and sounds like it never really changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Chicago, IL
    Former Employee - Software Developer in Chicago, IL

    Pros

    I was able to learn a little in many different areas of the business such as sales, marketing, support, procurement, data center build outs and system administration.

    Cons

    Lucas rules the place with an iron fist and never learned to delegate and when he does delegate he will often second guess the person who he delegated the task. Salary and benefits are slightly below average. You are expected to be at the company long hours though you will find that many who are there long hours aren't necessarily working

    Advice to ManagementAdvice

    Please take into consideration what affect your decisions are going to have on employee morale when attempting to save a few dollars.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Really Think About It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    Pros

    The people I work with are all hosting vetarans with great ideas, vision and industry know how.

    I have made great friends with people in our Data Center locations that have shown an interest and ability to improve our company.

    The workers are not the problem here. Leadership is.

    Cons

    Lack of Leadership from the very top down to the VP level.

    Lack of Vision

    Lack of Products

    Not willing to innovate

    Not willing to improve internal systems

    Not willing to spend money to hire support techs

    Not willing to spend funds in order to improve

    No career paths

    No reviews

    No raises

    Outrageous Sales Quotas - increse in quota every month - no track record for attainig quota previously yet increase quota regardless. Garanteed paid reduction every month. Management continuously trying to decrease cost of sales at the expense of the sale rep/team

    Low morale

    No real company culture - No fun to speak of - Lame attempts to spark culture and morale

    Bottom line is nothing will change without a change in leadership. At the very top is a CEO that is so introverted and micro managing that the entire company comes to a halt when something is needed. He personally has to approve everything. Also CEO listed above is no longer CEO and is not the CEO being referred to.

    Advice to ManagementAdvice

    You have great people in the right places in the organization. Listen to them. Spend some money and implement some of their ideas. Accept the fact that you can't do everything yourself. Accept the fact that your employees are the keys to success. Crawl out of your cave and interact with your emplloyess. You might learn something and turn this sinking company around while there is still time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Smart people terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Product Management  in  Chicago, IL
    Former Employee - Product Management in Chicago, IL

    Pros

    Lots of smart managers and tech teams.

    Cons

    Bad downstream communication. Salary is low for the industry and location in Chicago. Many years in the same position with not promotion.

    Advice to ManagementAdvice

    Pay attention to what the front line teams are telling you.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Lucas Roh is the worst CEO in US History. You cannot trust Lucas. Lucas is a liar.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cubicle Worker  in  Chicago, IL
    Current Employee - Cubicle Worker in Chicago, IL

    Pros

    The free lunch on Wednesday.

    Cons

    The company is a scary place. Senior leadership does not know how to run a hosting company. Hostway has downsized three time in the last year and fired the wrong people. Some employees are untouchable which means the hard working smart ones generally go in Hostway firing. Hostway is in serious financial trouble and they have to fire people to help pay a loan that they took out to buy the Fort Lauderdale office. The company will have to fire more and more in 2009 to make the payments. My prediction is Hostway will file for bankrupcy in 2009 or have to be sold.

    Advice to ManagementAdvice

    Learn how to run a business. You are going down fast and you will continue to unless you get a turnaround expert in the Lead Staff team. Who is lead staff? lol. Nobody knows.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Good place to learn if you a willing to put up with under compensation and are very self-guided.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Systems Developer  in  Chicago, IL
    Former Employee - Systems Developer in Chicago, IL

    Pros

    Challenging scaling issues due to management's unwillingness to spend money.

    Cons

    Employees treated very unfairly and under compensated.

    Advice to ManagementAdvice

    Invest in smart people, not warm bodies.

    Doesn't Recommend
    Disapproves of CEO

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