Hostway Reviews

Updated March 28, 2015
16 reviews filtered by
  • Any Location
  • Any Job Title
1.0
16 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Bob Boles
3 Ratings

16 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Disorganized, immature and desperate for funding, Run, don't walk, away from this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Manager
    Former Employee - Product Marketing Manager

    I worked at Hostway full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you'd rather play than work, you'll fit right in, There's no accountability for anything so deadlines are meaningless and the people there essentially goof off most of the day, playing xbox or just talking. Very little real work gets done.

    Cons

    There's no strategic direction from the top and no personal goals. They are desperate for funding and change the strategy depending on which funding source they are pitching to. That's no way to run a company

    Advice to Management

    Get rid of all the top management and bring in seasoned employees who know how to set and execute a strategy

  2. New management did not come with leadership skills. Fractured company hiring to avoid working with existing teams.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-Level Manager in Chicago, IL
    Current Employee - Mid-Level Manager in Chicago, IL

    I have been working at Hostway full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lunch on Wednesday for Chicago employees

    Cons

    Hostway has been a struggling company for many years due to no leadership and poor communication. In December of last year Hostway was acquired by Littlejohn & Co. and we all thought positive changes would come. Instead there was a period of silence lasting 6 months. Culture and morale are in the toilet and the amateur move by new management was to institute an employee appreciation program to distract everyone and give "HR" something to do. The result, support gets well deserved praise (but this doesn't assist in vision development or leadership it only highlights that a killer support team needs to exists because the rest of the company fails to execute), ops congratulating each other for keeping dying systems running and it kills enough time in the all hands that no one can ask real questions.
    With several months of new management the one positive change is getting rid of a problematic VP. Half way through Q1 and our new leadership is radio silent, hiring another layer so they don't have to deal with existing teams and problems because they are old school (literally) and don't have the energy to build teams using the SMEs that have been holding out for hope and leadership. With the end of their own careers nearing retirement the only management (note that leadership isn't even a worthy term) they have left is to hide from their responsibilities by creating another layer of management that will take at least 6 months to get up to speed and good luck getting people in the company to talk. Hosting is not hard. Leading is hard and we are making this so much harder than it needs to be. Why. Ego.

    Advice to Management

    None

  3. A disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hostway

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's very laid back and "fun"

    Cons

    There is not a lot of serious work that happens here. It's all fun and games and then a panic at the end of the month when the abysmal numbers come out. The pay is laughable.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    I wish there was a "Zero Star" to share my accurate feelings of Hostway.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in San Antonio, TX
    Former Employee - Sales in San Antonio, TX

    I worked at Hostway full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I can't think of one Pro.. sorry. These are the guys that make other hosting providers look good.

    Cons

    Most of the really good people come and go within a year or two. People that don't know any better or can't get a better job tend to stick around.

    I left because I couldn't sell their "managed" solution with a straight face.

    The "cloud" is a joke. It's Hyper-V. They talk about their Microsoft cloud like it's a good thing to have a Microsoft cloud. Their cloud is virtualization with a dashboard.. that's it.

    The only deals that can be won are the companies that are shopping on price. IMHO if someone buys an old server in a poorly managed datacenter and doesn't get references.. they get what they deserve. I sold too many deals based on the relationship I built and got burned _every_ time.

  6. Helpful (1)

    Great Learning Ground- Nothing More

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in San Antonio, TX
    Former Employee - Sales in San Antonio, TX

    I worked at Hostway full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Ability to learn the ins and outs of hosting and take that somewhere to begin a career.
    Get paid to learn about a very lucrative industry.
    You can network with seasoned vets that will help you advance to other companies.
    Skilled vets that can help you learn

    Cons

    Very "boys club" type environment
    Horrible leadership
    No product or product launches in the foreseeable future
    Compensation is minimal. Unreasonable quotas and POOR marketing make it almost impossible to hit commission targets thus 1000% attainment is non existent
    Very low employee morale
    Product management tells the same stories at every meeting so it looks like something is being done but the end result is nothing.
    Cloud platform is a joke
    Marketing is failing at every level
    Lead flow is practically non existent
    30 sales reps and about 5 new leads a month

    Advice to Management

    Let the few seasoned individuals you are lucky enough to have on the team (still) give some kind of direction to the company
    Do a complete marketing overhaul
    Do a sales leadership overhaul
    Stop using the "retail" side of the business to hide the total failure of the managed side
    Scare tactics on current employees do not work
    Sometimes it is better to cut your losses and regroup. After 3 plus years, it is safe to say what you have been doing is not working at all.
    Maybe update this profile to show that Bob Boles is now CEO and not Martis. I totally understand though, if I were the social media girl I would dread to see what is on this site as well.

  7. Disorganized, distrusting, and disapproving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hostway full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Casual work environment and occasional catered lunch. Most locations offer a flexible work schedule. Technical support teams are provided the rare training.

    Cons

    Lack of direction or vision from sr management. No latitude on projects and misled by management on ability to guide projects in appropriate direction. No willingness to lend assistance when needed and shifted blame down the ranks. Tools are useless, buggy, incomplete, and lack information.

    Advice to Management

    Trust. your. employees.

  8. If you value your career, stay away!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Center Staff
    Former Employee - Data Center Staff

    I worked at Hostway full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Reputable hard-working staff
    Decent Partner Program
    Good marketing team

    Cons

    Absolutely no vision or communicated strategy by C-Level to staff

    Unwilling to invest the funds for improvements needed to prevent outages

    CEO is rarely seen by staff and he even complains about having to visit some sites

    They've brought in proven leaders who had vision and made strides to improve the operation only to part ways with them because of the necessary changes they tried to implement

    Advice to Management

    CEO & CFO - Get over yourselves. This company is only still in the game because of the dedication of the people in the trenches. And you are losing them in droves.

    When you hire or promote a departmental leader, here's a thought... Let them do their jobs! Support them in their efforts to improve the company instead of talking smack about them behind their backs.
    ,.
    Create some up-to-date relevant products. Not just what everyone else is selling. How can you possibly differentiate otherwise??

  9. Helpful (1)

    One of the worst experiences of my life. Run, don't walk, away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Manager in San Antonio, TX
    Former Employee - Product Marketing Manager in San Antonio, TX

    I worked at Hostway full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice people. No one there is actually mean or anything like that, they just lack maturity and business acumen

    Cons

    No strategy, no goals (corporate or individual), no communication from the upper management, no accountability, deadlines are a joke, It's like a start up mentality but without the drive to actually get any work done

    Advice to Management

    Fire everyone starting with the CEO and start again.

  10. Helpful (1)

    Change needs to start at the very top to make a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BDC in San Antonio, TX
    Current Employee - BDC in San Antonio, TX

    I have been working at Hostway full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Marketing Leadership seems to have a good idea of where the company should be headed which conflicts with the thoughts of Sales Leadership.

    Cons

    To say morale is low would be an understatement. I've seen employees literally crying at work due to their frustration with management.

    Starting with the CEO, John Martis. He has not once walked the floor of the office to say hello or asked how his employees are doing. There are several employees working with Hostway today that have not met John.

    Leadership is not only lacking, it is downright incompetent. Discussions with Leadership In San Antonio throughout the day usually involve politics, guns, shoes and more politics. Sales is something that is talked about behind closed doors being that they are lost and have no idea how to right the ship

    Advice to Management

    Restructure from the top. Make your leaders more accountable than your reps and you'll start seeing results instead of getting excuses. Today Sales blames marketing for poor leads. Recognize where the industry is headed and adjust. If you don't have this vision, hire someone who does.

  11. I was there at the beginning and sounds like it never really changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Chicago, IL
    Former Employee - Software Developer in Chicago, IL

    I worked at Hostway full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I was able to learn a little in many different areas of the business such as sales, marketing, support, procurement, data center build outs and system administration.

    Cons

    Lucas rules the place with an iron fist and never learned to delegate and when he does delegate he will often second guess the person who he delegated the task. Salary and benefits are slightly below average. You are expected to be at the company long hours though you will find that many who are there long hours aren't necessarily working

    Advice to Management

    Please take into consideration what affect your decisions are going to have on employee morale when attempting to save a few dollars.

Hostway Photos

MegaPark
Workplace1
Workplace2

+ Add Photo

Work at Hostway? Share Your Experiences

Hostway

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.