Hotwire

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Hotwire Reviews

Updated May 19, 2014
Updated May 19, 2014
107 Reviews

3.2
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
21 Ratings

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities (in 28 reviews)

  • Exciting industry (travel) discounts on travel products (in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Amazing work/life balance, great benefits and travel perks, on-site gym, smart and nice people, great office/location...the new president is extremely insightful/smart and has a clear vision on the direction he wants to take the company.

    Cons

    Often too conservative and not willing to take risks (this is changing), growth opportunities are limited, compensation is lower than competitors.

    Advice to ManagementAdvice

    Keep up the clear vision and transparency. However, need to boost moral and inject more fun into the culture in order to get the company back to its roots. Employees/talent afraid to join the company or stay due to negative opinions circulating, this is changing, but really need to highlight the benefits of the company and it's strong brand.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Real talented people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA

    Pros

    Everyone is extremely friendly and supportive
    The environment is very much like a startup even though it's a medium sized company
    Work hours are respected
    Agile development. No need for excessive bureaucracy
    The travel benefits a great!
    Having Expedia inc support is very convenient
    It's in the city (SF) no commuting needed if you live here

    Cons

    Subway is not close by, we have to rely on Muni
    Promotions don't happen very often (they do happen)

    Recommends
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Ready to build great products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    Spent 2012 transitioning to agile product development with dedicated product teams and is going to capitalize on the year of learning how to make great products. Social culture is great, very fun environment to work with lots of fun company activities. Many travel perks available. Pressure is relatively low and you can have a good work/life balance. Some good-to-great engineers here.

    Cons

    Moves very slowly for a company of this small size. There are senior management positions that are of questionable value and at times become roadblocks to progress. Members of leadership who have been here longer than a two years are risk averse and choose slow improvement options. Poor performers aren't properly addressed and stick around to lower productivity and morale. Career advancement is very slow, matching the generally laid back pace.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Very satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    Great team, great manager and great benefits. Lots of work that challenges an employee. You need to ask for it though.

    Cons

    Some very poor upper management and executives. Poor performers are kept on forever. Promotions are unfairly given or not standard across the company.

    Advice to ManagementAdvice

    Some of the problems start all the way at the top. You need to focus at the main source and not at the bottom rung.

    Recommends
    Approves of CEO
  6.  

    A positive experience. I'm happy, and I'm tough to make happy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    Great work/life balance. smart people. great benefits, they are a social bunch if that works for you. Casual work environment. Great Transparentness and established process. Great mix of old people and new people keeps it interesting. Great Office Space. Respect people, Clem is engaged and they do there best to bring people along and avoid layoffs. Open environment improves communication. Exciting industry (travel) discounts on travel products.

    Cons

    Small companies offer less career growth opportunities. Pay is a bit below market. Some folks might find that dull. Process can be a bit dated, like remote working policy. It's a bit like a step back in time. Like small towns, it can feel politically a little to close at times. Open Environment can have a negative impact on productivity. Yet people are very complacent so that is great if you want a peaceful environment where nobody argues or even debates and it's oddly quiet perhaps due to the open environment I think for new people it leans towards creepy.

    Advice to ManagementAdvice

    Start listening, not just to managers but lower employees. Keep up the great work and stay engaged. Perhaps if possible you could sit down with employees, all of them, on a yearly basis. Would do wonders for moral and input from outside the senior management chain.

    Recommends
    Approves of CEO
  7.  

    Good all around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    Hotwire does a great job hiring top talent.

    Cons

    A little far from bart transportation.

    Advice to ManagementAdvice

    None at all - they are doing a great job and I think they are the main reason why Hotwire is doing so well in a rough economic climate.

    Recommends
    Approves of CEO
  8.  

    Great place to work w/ great people and great work-life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA

    Pros

    Great senior management that is actively looking at the industry and seeing what things we can adapt and what areas we can excel. Work life balance is great. People are very smart and energetic. People also know how to have fun.

    Cons

    Downstream communication from time to time can be delayed sometimes.

    Advice to ManagementAdvice

    Keep up the good work on keeping on top of the industry.

    Recommends
    Approves of CEO
  9.  

    Hotwire's a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Product Manager  in  San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA

    Pros

    There is a great life/work balance at Hotwire, along with a good group of people to work with.

    Cons

    Hotwire is a relatively small company, so there can be me lateral opportunities available than promotions

    Advice to ManagementAdvice

    Continue to innovate and look within the company for new ideas

    Recommends
    Approves of CEO
  10. 3 people found this helpful  

    good for the strong of heart, not for the long in the tooth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst  in  San Francisco, CA
    Current Employee - Analyst in San Francisco, CA

    Pros

    high energy envrionment, and driven and encouraging workforce. Access to the executive team - even at the entry level positions. The envrionment supports cross postion/deparment communication. If I needed to I can and have written an e-mail to the VP of product and asked for direction/information and I am not at the executive level, and have gotten an honest answer and help.

     Relatively good work/life balance - set your own working hours, and flexibility with telecommuting - sort of... Good morale boosters, frequent team building and on-site training offered for development. The company still has the start-up feel, but the best way to describe it, is that it's growing up. Realizing that it's past its adolecence of 'start-up-dom' and trying to move towards a more polished 'business' perspective.
    Casual wear in the office, and some good benefits & perks. (Earnest bonuses, expresso machines on sight, dot com shwag is common and easily pillagable, plus FOOZBALL!!! and lunchtime scrabble tourney's)

    Cons

    Being that it is a small/med sized company there are limited options for promotion and advancement within the same team/department. Although part of a larger company, it means that advancement may mean going to a partner company.

    The hours lean towards the long, and there is little colaboration within in the groups, unless forced for a project. Eating at your desk for lunch is a regular daily occurance. The workload is large, and the project management is sometimes haphazard and break neck.

    The business wants to get too much done on a shoestring. They can expect Lamborghini's and get stuck with Ford Fiesta's becuase of the lack of appropraite staffing and forsight. Marketing and Product teams take most of the gold stars... most other departments are adjuncts.

    Advice to ManagementAdvice

    Consider that being 'scrappy' means that the tradeoff is going to result in a higher turnover in your core support departments.
    Invest in different types (or longer) iteration cycles, and less of a focus on marketing.
    Infrastructure is still essential to executing on ideas, and being nimble doesn't necessarily make a company healthy. For longer term sustainabilty think about what needs to be done to maintain, not just advance.

    Approves of CEO

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