Hotwire
3.7 of 5 93 reviews
www.hotwire.com San Francisco, CA 150 to 499 Employees

Hotwire Reviews

Updated Feb 20, 2014
All Employees Current Employees Only

3.7 93 reviews

                             

31% Approve of the CEO

Hotwire President Henrik Kjellberg

Henrik Kjellberg

(13 ratings)

71% of employees recommend this company to a friend
13 Employee Reviews Back to all reviews
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  • Culture & Values
         
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  • Disapproves of CEO

2 people found this helpful  

Challenging time at Hotwire

Anonymous Employee (Current Employee)

I have been working at Hotwire full-time for more than 5 years

ProsGood work life balance. fun, friendly coworkers. vacation and travel benefits are great. plenty of opportunities for growth. interesting projects. innovative and agile. pool table and Ping-Pong, free sodas.

ConsHotwire is struggling through difficult changes (lay offs, new leadership, short staffed) with very poor HR support and below market pay.

Advice to Senior ManagementProvide better HR support and more competitive pay.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good times are over.. left with few good employees

Technical Product Analyst (Current Employee)
San Francisco, CA

I have been working at Hotwire full-time for more than a year

ProsGood co-workers. Free soft drinks. Jeans ok. Ok location.

ConsAs someone mentioned below " In my 8 years of experience never seen an HR so bad". Would agree with that. HR is not helpful and on top of that their attitude does not help. If you say you are leaving they will treat you like their family enemy. Work-life balance are non-existent depending on the group. Salary is not up to market.

Advice to Senior ManagementProvide some training to the HR. They are taking their job for granted.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Run Far and Fast

Analyst (Former Employee)
San Francisco, CA

I worked at Hotwire full-time for more than a year

ProsGood work life balance. (Most employees are in the office at 9/9:30 am and leave by 5/5:30 pm). Friendly Employees. Fun company events.

ConsLots of layers. Little communication among departments, everyone is very silo. Changes are slow. Analytics are very basic. Little career development and mentoring. No clear direction.

No, I would not recommend this company to a friend

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4 people found this helpful  

Some sharp engineers. That's where it ends.

Product Manager (Former Employee)
San Francisco, CA

I worked at Hotwire full-time for more than a year

ProsThere's a safety net from Expedia, which gives the company a relaxed form. Economies of scale apply as you have access to technology and accounts created by 12k employees at the parent company. There are some good and some great engineers at Hotwire, especially at the architect level. If you run a product, you get full ownership.

ConsIt's 2003 at Hotwire's Codebase, UX and risk aversion. It's 2008 for the rest: salaries, perks, etc. Times are tough for the company, and that's no secret. But HR is *extremely* sketchy here. In my 8 years of experience, I've never encountered a company that tries to take advantage of an employee already leaving. Also, LOTS of nepotism from the new president. Lots and lots and lots of nepotism. Copious amounts of it. Did I mention there's a lot of nepotism?

Advice to Senior ManagementStop lying. Employees will never judge good leadership for transparency. They will judge for lying. If you'd like to make Hotwire a 20 person marketing brand for Expedia, then just convey that. However, rapid changes are happening. Means we'll see how Hotwire shapes up in forthcoming months. It could be for the better.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A lot of potential, but lacking competitive edge for San Francisco

Anonymous Employee (Former Employee)

I worked at Hotwire full-time

Pros-Some travel benefits
-From what I gathered, the lean environment used to mean a fun environment
-Great San Francisco location

Cons-New president made drastic changes, leaving a lot of recently hired employees completely confused about why they were brought on
-Could turn around but right now, is very behind the times in terms of a) company structure b) analytics and c) technology innovation
-Very, very lean. People may have a good work/life balance but, it comes at the price of innovation and morale because of minimal headcount
-Teams this lean also means most people are far from any type of management position
-Favor tenure over creative, promising new talent

Advice to Senior ManagementBe proactive when assessing market trends and what it will take for Hotwire to be competitive. Defend your new employees if they are more qualified than older, stale talent.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Hotwire - The Ship that sank!

Senior Software Engineer (Current Employee)
San Francisco, CA

I have been working at Hotwire full-time for less than a year

ProsWork culture was good and the company paid me well!

ConsThe management was too late to react to the downfall in business and they resorted to layoffs as the first option. Pathetic!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Hotwire is not a place for you if you have a pulse. Cooperate passive aggressive culture. They just want yes men.

Project Manager (Current Employee)
San Francisco, CA

I have been working at Hotwire

Prosgreat travel perks. Great SF financial district location

ConsCooperate passive aggressive culture. Agile but still very command and control with a lot of useless meetings.

Advice to Senior ManagementFire your middle managers and make them apply for their jobs again. Being able to schedule meetings is not a skill.

No, I would not recommend this company to a friend

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boring and bland but with dangling carrot

I Tick and I Travel Over the Hotwire (Current Employee)
San Francisco, CA

I have been working at Hotwire

Prosgreat place to have a child, very fair. great place if you really want to disappear so to speak. i.e. get little done and just coast. a ton of people have left so a lot of openings are there for people to rise into to. lax hours. some people come at 11 and leave at 4, even a the high up. great stock grants and options over there years to keep you chugging along. very generous bonus which keeps us around! clem (president) is really a great guy who i think is trying to handle things the best he can.

Conslot of management heaped on top of more management. it seems like there is a 1-4 or 1-3 ratio of managers to contributors in some departments. so that is a super big pain in getting anything done. way too much process. they tried agile and that did not work with those involved. so now they have a new thing called queues which is like mini waterfalls but is turning out to be just as slow and painful. but with just less people in each one. a lot of deadweight even at the high high up. they really can take any fun out of anything while getting big big salaries. a lot of people have been leaving as well which is really sad and ironically its a lot of smart people who are going. so the weak ones stay. ugh.

Advice to Senior Managementfire all those slackers. get rid of all the managers. flatten the org. get rid of that horrific waterfall structure. merge product and fd together and make people accountable. reward those that work. not those who kiss ass.

No, I would not recommend this company to a friend

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Proceed with caution

Anonymous Employee (Former Employee)
San Francisco, CA

I worked at Hotwire

ProsHotwire is a great company to work for depending on the department. There are certain departments within Hotwire that have a lot of turnover and it will be evident in the "downsides" section. However, depending on the department, I would recommend Hotwire. The company is fun, there are a lot of events planned outside of work that are great. The benefits are also really good. In addition, the company is very diverse with people working there from all over the world. That makes it a great place to work if you're looking for a job with diversity. Eric is a good motivator and visionary for the company.

ConsThe biggest downside is the culture of micro-management. It wasn't uncommon to have 10 to 13 rounds of revisions to a project before it was approved. And it seemed to permeate throughout the department so it wasn't even one person whose work needed constant revisions. Most people in the department experienced the same issue. This made it really hard to gain any momentum on projects and actually get stuff done. Too much time was spend nit-picking things that were purely aesthetic. In addition, there is a lot of turnover which is really bad for employee morale. I would also say the work/life balance is not there and there is a lot of overtime that is mandatory in order to stay ahead.

Advice to Senior ManagementThere is a big push to retain employees because of the high turnover rate. However, I don't think Management is really addressing the true issues. After speaking with colleagues, I found out that they felt similarly. One colleague said " I feel like my best is never good enough" and it is too stressful. I feel like until the real issues are addressed, the turnover will continue.

No, I would not recommend this company to a friend

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dull.

Anonymous Employee (Current Employee)

I have been working at Hotwire

Prosnice location if you like the city.
non confrontational environment.
family friendly if you want to have kids
clean office.

Consso boring
very tedious
very process oriented,
stifling environment, a "just do as your told" type attitude
rigid inflexible managers.

Advice to Senior Managementallow more innovation and new ideas. Don't be so rigid with respect to process. And you are in an industry that is becoming more commoditized.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Hotwire reviews and ratings — including employee satisfaction and approval rating for Hotwire CEO Henrik Kjellberg. All 13 reviews posted anonymously by Hotwire employees.